Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... Ver más
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Came in today to get things for a camping trip olly took me around the whole shop gave me expert recommendations for everything answered every single question i had in full detail. Kohanna served me a... Ver más
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The store had a great range of gear perfect for any outdoors goer. We especially were impressed by the kindness and amazing customer service given by Olly. When I was struggling to find a pai... Ver más
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Great customer care . Jackson from the Preston deepdale store was very attentive and patient as I tried a few pairs of hiking boots. Asked a few questions and Jackson was very fluent and knowledgeabl... Ver más
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Very poor, took payment for an item that turned out to be unavailable after 9 days no online update as unavailable or out of stock. After 2 weeks a refund appears unannounced very poor communications... Ver más
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Deepdale Retail Park, PR1 6QY, Preston, Reino Unido
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Respuesta de GO Outdoors - Preston
Ordered a gift card on line to be delivered to home address for a birthday gift. Did not arrive on time or at all. Contacted customer services to be told it had gone astray with promise of next day delivery for a replacement. That was 2 days ago and it still hasn't been delivered. Very disappointing

Respuesta de GO Outdoors - Preston
Attentive and politeness of the staff, both Alfie and the Checkout Assistant

Respuesta de GO Outdoors - Preston
I visited the store today to buy new walking boots, Josh was so kind, knowledgeable and patient with me - thank you! Lovely atmosphere in store. Look forward to returning.

Respuesta de GO Outdoors - Preston
Were looking to get our first pair of hiking boots with my girlfriend today and got served by Kojo who helped us make the right choice and provided us with guidance and some useful advice to ensure we are happy with our purchase. Super nice guy, great service!

Respuesta de GO Outdoors - Preston
Alison was great today. Very helpful and also very chatty. Great customer service.

Respuesta de GO Outdoors - Preston
Alison helped with with my membership card number over the phone today as I can’t get into store
(Preston branch ,deepdail retail park)

Respuesta de GO Outdoors - Preston
First time visiting since the store has been refurbished. Visited for a click and collect item, could do with sign posting for the collection counter which is upstairs in the fishing section. Great service from Alison who served me 😁

Respuesta de GO Outdoors - Preston
I called in to the Preston Branch today to buy a woolly hat. I was served by Alison, who very polite and very friendly. I have never had a bad experience at GoOutdoors. Great store and amazing staff.

Respuesta de GO Outdoors - Preston
Alison guided us through our purchase and saved us some money to boot.

Respuesta de GO Outdoors - Preston
I visited your Preston Store yesterday evening 19th November to pick up some click and collect items ordered earlier. I don't normally do click and collect but on this occasion I wanted to make sure I got the right sizes.
After some initial confusion about a member of staff to deal with me ....which I hasten to add was no issue and just one of those things....I was served by a very pleasant young guy called Jack who couldn't apologise enough for the delay.
I was then served by Alison at the downstairs till to pay for the items.
Alison was pleasant polite down to earth and very efficient.
Thank you to both those members of staff for a job well done.
After the experience yesterday I think Go Outdoors Preston will be my go to store.
Kind Regards
Stuart Turner.
PS. Can I make a gentle suggestion it might be helpful to have some signage to say Click and Collect is done at the Fishing Republic Desk on the first floor.

Respuesta de GO Outdoors - Preston
Alison was very friendly and helpful.
She served us quick and efficient

Respuesta de GO Outdoors - Preston
Called in Preston store for a refund and get the next size up.
While my partner was looking around and managed to find some very good bargains.
I got talking to a very nice young assistant called Josh about base layers.
He was polite, helpfully and extremely knowledgeable.
The information he gave me certainly will help me plan my clothing for the trip to Norway in January.

Respuesta de GO Outdoors - Preston
The staff were really helpful and polite. The clothes were of good quality.

Respuesta de GO Outdoors - Preston
Didn’t really go to buy anything but merely to have a look around. I did however find some new water proof footwear at a bargain price with my membership. Whilst there I sought out the fishing section which was limited in choice but again offered a discount with my card. A little let down with the newly offered “pre sealed maggots” which when I got home were found to be more unusable casters! Phoned the shop to advise them to bin them as they weren’t any good! Overall shopping experience was fair with good interaction with the staff I dealt with ( especially upstairs) but being miles away it might be a while for a return trip

Respuesta de GO Outdoors - Preston
I was a little disappointed that there was no Yeti products in store and you sell solo fire pit accessories but not the actual fire pit in store .the fishing and mountain bike sections were impressive

Respuesta de GO Outdoors - Preston

Respuesta de GO Outdoors - Preston
Josh H and Alison, both very knowledgeable and helpful. Helping me find everything I needed and answered every question perfectly.

Respuesta de GO Outdoors - Preston
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