GO Outdoors - Pudsey Opiniones 

2516
TrustScore: 4.5 sobre 5

4,7

New Street, Bradford Road, LS28 5AG Pudsey, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have never shopped on line or go into the store before , but i wanted some walking gear ( boots , coat ect … ) as my partner is a massive walking fanatic ! The boots i got online to pick up at the s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went into GO Outdoors Pudsey this afternoon looking for some new walking/hiking boots and Tony was really helpful. He was friendly, chatty and clearly knew his stuff, giving me some great advice on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Popped into Go Outdoors on Thursday night with a friend to get her some new walking boots. We were struggling to find a pair that fit but got some absolutely fantastic help from Kev who was so knowled... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I still haven't had my order or confirmation of delivery Every other order from Go Outdoors has been delivered and perfect This time nothing

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Pudsey

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • New Street, Bradford Road, LS28 5AG, Pudsey, Reino Unido

  • 01134 684101

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(2516)

36.233 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service great products great…

Great service great products great prices only issue is I want to buy everything

8 de agosto de 2025
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Excellent quality could do with more…

Excellent quality could do with more branded items

8 de agosto de 2025
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service (from Stuart)

Went to go outdoors for some comfortable hiking shoes/trainers to take to Glastonbury. I was served by Stuart who was incredibly helpful and patient. I am really particular and wanted to try lots of different shoes and sizes as none of them were quite right. I am genuinely really grateful for how kind, patient and tolerant Stuart was with me as I appreciate it could be annoying. He was also really knowledgable and a generally lovely guy.

Customer service is also great at go outdoors. It’s my favourite outdoors shop.

22 de junio de 2025
Opinión espontánea
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful friendly staff

1 de agosto de 2025
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Dropped my bike wheel in for a repair…

Dropped my bike wheel in for a repair job. Great price and speedy service. Special mention to Harriet and Andy (The bike mechanic) who both provided a great customer care. In the future I will use Go Outdoors rather than the local bike repair shop and will definitely recommend

31 de julio de 2025
Opinión espontánea
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very good spent a lot of money but got…

Very good spent a lot of money but got such good deaks

27 de julio de 2025
Opinión espontánea
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Jason The Hero

I returned to the Pudsey store today due to a very unfortunate manufacturing defect with my new OEX Heiro camping stove and was helped massively by Jason who actually helped me to buy this stove a couple of weeks ago. Accompanied by his colleague Oliver on the till they battled through the process of giving me an exchange for a new product. (Very gratefull)

Following on from that I proceeded to have a look at lightweight tents for a wild camping trip I have planned up Ben Nevis in 3 weeks, after a thorough look through all of the products available but unsure of the best option for me, Jason appeared to give me some help and advice which he did tremendously! All of his knowledge about waterproof ratings and wind restrictions made this decision one I was now more confidant in making. He was so friendly and helpful even to the point of pitching the one tent (in what space he could find) that I had my eye on which unfortunately was not out on display, I was so impressed with his continued effort and also extremely happy with the tent that I bought it! Can’t thank him enough, a real credit to the team!

26 de julio de 2025
Opinión espontánea
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Top marks!

I arranged to click and collect my item:- when I went into store to collect the item had still to be picked. However the staff member paged a colleague to request the item be picked from the shop-floor and take it to the checkouts.
Just the job, as I had a hospital appointment later that day and wouldn't have been able to return to store.
Top marks!

24 de julio de 2025
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Called in today to buy some bits and…

Called in today to buy some bits and bobs, then decided to upgrade our tent. There was an issue with stock on an extra I wanted to go with it. Holly was very helpful and went out of her way to find another store with stock. Very pleasant and respectful, couldn't ask for better service.

23 de julio de 2025
Opinión espontánea
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

One Stop Shop

Found what we required from a great selection available. Staff were very friendly and met our needs.

Well done.

21 de julio de 2025
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Pedro is a god of hiking equipment.

Pedro is a god of hiking equipment.

20 de julio de 2025
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Many thanks to Tony on Thursday 17th…

Many thanks to Tony on Thursday 17th July 2025 for his help and advice when paying for a pair of boots for one of our charity volunteers.

17 de julio de 2025
Opinión espontánea
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I went for a specific product

I went for a specific product - I did not know precisely where the item was but I asked the cashier where I would find the item , of which there were several options. I asked a staff member for information about the options which he willingly provided.Inmade my choice , paid for the-item and left the store. No hassles and excellent service

16 de julio de 2025
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Paul W the fishing advisor

Paul W the fishing advisor was very helpful and knowledgeable, and advised me on which rods and bag to buy. the whole experience was very easy, except on my wallet. strongly reccomend.

15 de julio de 2025
Opinión espontánea
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Boots are made for Walking

Really helpful in deciding the right walking footwear for me.
Also advised on the correct socks too!
Extremely happy with the polite service and advice!
Very happy with purchase too!

15 de julio de 2025
Opinión espontánea
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Successful tent pole repair

John from the tents department has just done a great job repairing my tent pole despite the non-standard pole length. He kept me informed of progress by phone and offered a friendly professional service. Thank you John!

14 de julio de 2025
Opinión espontánea
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We were served today by Pedro at the…

We were served today by Pedro at the store in Pudsey…and now I know how it feels to have a personal shopper! He was calm, warm and patient - despite us being those annoying customers asking for multiple pairs of shoes to try on right before closing time! He was happy to help and provided us with multiple pairs of shoes and offered gentle pointers and suggestions throughout. Thank you Pedro!

6 de julio de 2025
Opinión espontánea
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good selection

Good selection

28 de junio de 2025
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We went to buy a new fishing set up for…

We went to buy a new fishing set up for a 16 year old that had never fished, we had no idea what we needed. We were served by Paul W he spent about 40 minutes with us in total, leaving us when we were looking but always coming back and helping us with the next part. We both felt Paul was so knowledgable but questioned us as to where he would fish and to ensure he sold us the right stuff that wasn’t too expensive for a 16 year old starter!
Massive thanks Paul you will make a 16 year olds birthday fabulous.

27 de junio de 2025
Opinión espontánea
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very knowledgeable and super helpful staff

I bought some new Merrell woman's walking shoes today. The staff were very knowledgeable and super helpful! Thank you!

22 de junio de 2025
Opinión espontánea
Logotipo de GO Outdoors - Pudsey

Respuesta de GO Outdoors - Pudsey

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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