I have never shopped on line or go into the store before , but i wanted some walking gear ( boots , coat ect … ) as my partner is a massive walking fanatic ! The boots i got online to pick up at the s... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Went into GO Outdoors Pudsey this afternoon looking for some new walking/hiking boots and Tony was really helpful. He was friendly, chatty and clearly knew his stuff, giving me some great advice on... Ver más
La empresa ha respondido
Popped into Go Outdoors on Thursday night with a friend to get her some new walking boots. We were struggling to find a pair that fit but got some absolutely fantastic help from Kev who was so knowled... Ver más
La empresa ha respondido
I still haven't had my order or confirmation of delivery Every other order from Go Outdoors has been delivered and perfect This time nothing
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Pudsey
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
New Street, Bradford Road, LS28 5AG, Pudsey, Reino Unido
- 01134 684101
4,7
Excelente
3 mil opiniones
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Respuesta de GO Outdoors - Pudsey
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Amy B at the Pudsey branch was very…
Amy B at the Pudsey branch was very helpful.
4 de marzo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service
26 de febrero de 2026
Respuesta de GO Outdoors - Pudsey
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Supportive help at Pudsey.
I wanted a waterproof jacket from a reputable manufacturer. I didn't want to pay for a top-of-the-range item. I have an issue with a stiff and painful shoulder. I wasn't sure what size would work. Amy B. saw my struggles to find a jacket and came over to help. She was knowledgeable about the items on sale, straightforwardly polite and helpful. She made a potentially shilly-shallying experience easy and useful. Thank you!
2 de marzo de 2026
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Love this store
Love this store. Staff are always really friendly and helpful. Our checkout assistant Amy was lovely today, very pleasant and helpful
15 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent service at the pudsey store
Excellent service at the pudsey store! Recommend
15 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great experience
The staff were great helped me find exactly what I was looking for even though it wasn’t out on display, great customer service, going above and beyond.
31 de enero de 2026
Respuesta de GO Outdoors - Pudsey
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
John on footwear was excellent…
John on footwear was excellent recommending boots. Very knowledgeable. Great experience.
12 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The assistant was very helpful and…
The assistant was very helpful and knowledgeable helping me choose the correct climbing harness.
27 de enero de 2026
Respuesta de GO Outdoors - Pudsey
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Thank you so much
Thank you so much to Holly, John and Will who helped us so much.
We bought items for our scouts group and got the scouts discount also which made everything well worth it.
10 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Went in and asked a member of staff for…
Went in and asked a member of staff for prices on 2 pairs of working boots. Accepted prices and went to pay. There was then £15 added to the bill unless I payed them £5 for a membership card. I explained I had been given the price by their staff and was not told about any membership card. Will never shop here again and will let anyone I can know about this stealth tax the store are trying to blackmail people into paying at point of sale
8 de febrero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great range
Great range, great prices and good returns policy. A go to for camping kit
26 de enero de 2026
Respuesta de GO Outdoors - Pudsey
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Always helpful
Been coming here for a few years now from Halifax - most of the staff are friendly, helpful, and give us good discounts as a scout group (who spend alot of money at the store!). Katie was fab today, as was Kat recently, and John the tents fella. Overall good experience.
22 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Will
Will, Nathan, Katie and Andy are all very knowledgeable with their departments and products. Will be returning.
5 de enero de 2026
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Go out doors pudsey.paul w.
I had a very helpfull assistant his name was paul w. He went above and beyond his job role to help me find a fishing rod for my son who wanted a specific type that he managed to put together a full set to oscars likeing whitch never going to be easy 😉 Paul w is an assestt to the company really nice chap thats defanatley knows his stuff giveing him tips plenty of advice ect first time i actually didnt mind shopping with oscar .regards oscar ivan sarah
27 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Awning purchase
Jason the tent guy was very helpful by answering all of my questions, he was very knowledgeable and a polite person.
22 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I went to buy some walking boots and…
I went to buy some walking boots and was blown away by Will, my customer advisor. He was so knowledgeable and he gave me some great advice on what style of boots would suit my needs. I didn’t feel pressure to buy anything.
13 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
3 members of staff going the extra mile…
3 members of staff going the extra mile to deliver great customer service
Harriet, Craig and Umar all went out of their way to find the coat I was looking for
22 de noviembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Popped in with a problem with a bike purchased from here. Nathan at the service department was great, fixed all the issues and provided fantastic advice. Great experience, thank you
6 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Recommend
Will was super helpful with a query and exchange of boots
6 de diciembre de 2025
Opinión espontánea
Respuesta de GO Outdoors - Pudsey
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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