GO Outdoors - Sheffield Opiniones 

2489
TrustScore: 5 sobre 5

4,8

Hill Street, S2 4SZ Sheffield, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Good range of footwear , helpful staff. Excellent value for money however noticed a lack of walking jackets but a seemingly big range if women’s dresses etc on sale. Thought I’d wandered into Marks an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went in for walking shoes and was helped by Alex S. Alex was very knowledgeable and helped me narrow down the options. After purchasing a pair and trying them for longer at home I changed my mind an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic layout Very helpful responsive staff All on staff near clothes,shoes and Louise helped with our purchases abd advising about our discounts at the register. Quality products that I hav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Carl was unbelievably helpful! I went in to buy a backpack as I’ve joined a walking group. All I knew was that I wanted a lighter backpack and one that had outside water holders. He spent 45 minute... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Sheffield

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(2489)

35.496 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent experience at Sheffield store.

Visited Sheffield store, Lisa was very professional, polite and fast.

27 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Perfect for DofE kit

Hazel was incredibly brilliant. She helped us get a long list of D of E kit and walked us through what we needed. Her experience of being a DofE assessor really helped us know that we were buying the right gear. Nothing was too difficult for her and she was friendly and smiley. Thank you, Hazel!

25 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Went in to use the parcel drop off…

Went in to use the parcel drop off service and Lisa was incredible in helping me sort it all out.
Very knowledgeable, very happy and positive and really saved my day from being a mess!

24 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Archie.. Sheffield

Archie.. knowledgeable and infinitely patient with all of our questions. Gave excellent advice and saved us money. Advising us not to buy unnecessary equipment.

19 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service from Tony

Excellent service from Tony. Getting a refund for an incorrectly ordered item was very efficient

17 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I was able to get help easily by really…

I was able to get help easily by really friendly staff. As well as this the amount of discounts that were accepted was extensive such as student discount and blue light.

29 de marzo de 2026
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very friendly and helpful

Very friendly and helpful. Great advice on choosing what to buy and pointing to the best bargains! Especially Lisa and Carl.

2 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Pleasant staff

Pleasant staff

1 de abril de 2026
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Came in last week to enquire about some…

Came in last week to enquire about some alpine equipment I’d need on my trip to Switzerland in August. I am a beginner into the mountaineering world and Ian who works at this particular go outdoors was the best person I have spoken to advice wise regarding my trip. He offered me great advice on what gear I would and wouldn’t need. I was planning a walk up breithorn, initially going unguided. After speaking to Ian, I have now booked a guide for my trip. A decision which may have, ultimately, have saved my life. Great bloke. Lisa on the till was great too, very polite and humorous joking with me and my friends. If anyone needs advice on winter alpine gear or experiences, I would 100% advise speaking to Ian. If you want a good laugh, go see Lisa :)

2 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful assistant in the shop and…

Very helpful assistant in the shop and fabulous service at the till. Great atmosphere overall.

3 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Click and collect order

Up until now I have never had a problem with Go Outdoors, but on my last click and collect order I did not receive the email letting me know that the item was ready to collect. Other than this, I cannot fault the service that I have received.

26 de marzo de 2026
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Well laid out and tidy store with good…

Well laid out and tidy store with good stock. Went in for a new water bottle in a specific style and left with what I wanted. They were reactive to busy tills, opening a new till, and Lisa at the checkout was friendly and patient while I found my membership card. Thanks Lisa!

2 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Always great

Great service by Lisa, she went over and above to find what I needed. Glad this shop is here it's so handy to pick up things at the last minute

19 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful staff

As a novice walker I was looking at hiking poles & was given some great advice by a man working in the footwear department, sorry didn't get your name.
Then at the till Lisa was very patient & helpful as I tried to find membership details.

1 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable staff

All three members of staff I spoke to when visited were very friendly and really helpful. I was able to get my issue resolved, unlike when I visited the Wakefield store

27 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent and friendly service

27 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

1st class and quick delivery

1st class and quick delivery

18 de marzo de 2026
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Impeccable service from the team at…

Impeccable service from the team at Sheffield Go Outdoors. Very helpful and always on hand to give advice

19 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Lisa on checkout was very helpful

20 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I got service that I wanted.

Went to Go Outdoors today, looking for some fishing tackle. The store has 2 rooms full of tackle. I was served by Lisa who sorted out a bar code problem super fast. The whole experience was good, there were plenty of staff happy to help.

19 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Sheffield

Respuesta de GO Outdoors - Sheffield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más