GO Outdoors - Shrewsbury Opiniones 

3522
•
TrustScore: 5 sobre 5

4,8

Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Maya patiently took us through our clothing requirements for an upcoming trip to Antarctica. It took three visits to the Shrewsbury (Sundorne) branch before we finally made the relevant purchases, but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the Shrewsbury branch today to purchase a new down jacket ready for winter. Sharon in the clothing department was more than happy to help me go through the options she was informative and ga... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were served by Stuart who was extremely helpful and knowledgeable! He helped me easily understand what the best product was for my criteria without being at all pushy!

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The staff in the main Sundorne Retail Park Shrewsbury store are not very helpful. You have to keep pushing for assistance, for example to check stock for different sizes or alternative options.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. también en la categoría
  3. Club de escalada
  4. Servicio de montar a caballo
  5. Tienda de artículos para correr
  6. Tienda de bicicletas
  7. Tienda de ropa deportiva

Sobre GO Outdoors - Shrewsbury

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, Reino Unido

  • 01743 297040

4,8

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(3522)

36.702 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Simon was very helpful and friendly…

Simon was very helpful and friendly helping to choose some gear for my daughter

23 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful, thanks Stuart!

We were served by Stuart who was extremely helpful and knowledgeable!
He helped me easily understand what the best product was for my criteria without being at all pushy!

22 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

New jacket purchase!

I visited the Shrewsbury branch today to purchase a new down jacket ready for winter. Sharon in the clothing department was more than happy to help me go through the options she was informative and gave me great insight between the different choices of jackets as well as being patient when I asked to try on multiple sizes. We went for a mountain warehouse jacket in the end and I couldn’t be more happy with my purchase! Shrewsbury branch is excellent, all the staff are always happy to assist. 10/10

22 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Ordered online

Ordered online. Item ready for collection when visiting the store. Item was too big, exchange for another size was not a problem.

11 de octubre de 2026
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Maya patiently took us through our…

Maya patiently took us through our clothing requirements for an upcoming trip to Antarctica. It took three visits to the Shrewsbury (Sundorne) branch before we finally made the relevant purchases, but she still managed to keep a smile on her face, despite all our ummming and aaaahing. Well done GoOutdors for employing staff as good as Maya!!

20 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 2 estrellas sobre 5

The staff in the main Sundorne Retail…

The staff in the main Sundorne Retail Park Shrewsbury store are not very helpful. You have to keep pushing for assistance, for example to check stock for different sizes or alternative options.

10 de octubre de 2026
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The help and advice provided by Elijah

20 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Really knowledgeable and fantastic…

Really knowledgeable and fantastic salesperson, xx

19 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

Friendly and helpful staff .

Lohn and Lee went out of their way to give me advice on hiking poles and on how to set them.

19 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

A big thank you to Simon who helped my…

A big thank you to Simon who helped my son choose some fishing equipment for his birthday, you were so helpful,

15 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

been to go out doors mainly for fishing…

been to go out doors mainly for fishing tackle, every time i enter the isle, i’m greeted by a lovely chap simon, being new to fishing he’s given me all the guidance to hit the ground running

13 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Didn't have my size in the store

Didn't have my size in the store, went online ordered quick and simple, store pick up at Shrewsbury was easy, very friendly staff.

2 de octubre de 2026
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

my vinted parcels from Shrewsbury branch

I’ve collected my vinted parcels from go outdoor in Shrewsbury and many many occasions
I’ve always found a member of staff called Lee to be exceptionally helpful and pleasant
He never waits to be called over to serve he is always paying attention

13 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 2 estrellas sobre 5

Shop assistant saw us waiting at the…

Shop assistant saw us waiting at the till waiting to be served. Ignoring the fact that the customer in front of us had a query that was taking time to be resolved. After approximately 5 Minutes, he opened a till and gestured us towards the till, Very curt and unfriendly young male individual announced the price. I paid and no further communication was received. Not impressed by the customer service’ I received today.

11 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The service i received whilst shopping…excellent

The service i received whilst shopping was excellent. Lee was polite and very helpful. He found the shoe's i requested even when i needed a different size. He provided information on the make, performance and also explained other models as I was looking for waterproof footwear for walking long distances. He was patient when I tried a number of different styles, nothing was too much trouble for him.

9 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Fantastic service from Simon at Go Outdoors Shrewsbury

I went into Go Outdoors Shrewsbury this evening after visiting a local fishing shop, where I was completely overwhelmed by the amount of fishing equipment on offer. I left without buying anything because, to be honest, I didn’t really know what I needed!

When I got to Go Outdoors, I was standing there staring at all the kit and scratching my head when Simon approached me. What a difference that made.

I have very limited knowledge of fishing and was looking for some kit for my son’s birthday. Simon was absolutely fantastic. He took the time to understand what I was looking for, talked me through the equipment I actually needed, explained how to use it, and gave me loads of really useful advice. He also knew the particular fishing venue I’m taking my son to very well, so his advice was specific and genuinely useful rather than just a sales pitch.

Simon is clearly an absolute expert when it comes to fishing, but what really stood out was how willing he was to share his knowledge and make sure I understood what I was buying.

I ended up spending considerably more than I originally intended, but I walked out with everything I needed — and, more importantly, a much better understanding of fishing that I can now pass on to my son.

Thank you, Simon. You were brilliant and a real credit to Go Outdoors.

8 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We needed a new waterproof coat for my…

We needed a new waterproof coat for my son who’s doing dofe. Billy was a huge help in deciphering the various terms to be able to compare across brands and price ranges. He was really polite, friendly and nothing was too much trouble. He’s an asset to your store.

27 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Billy spent a lot of time with us…

Billy spent a lot of time with us helping me to decide which walking trousers, rucksack, duffle bag, headlamp, power bank and sleeping bag to use when climbing Kilimanjaro. Without his time & support I would not have known which items to buy, within my desired budget.

4 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

John was very helpful!

John was so helpful in helping me choose the right shoes for what I needed and very knowledgeable.

3 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Needed new walking shoes

Needed new walking shoes. The member of Staff named Stuart was very helpful and knowledgeable about the products on offer. My new shoes are Fabulous cheers for your help Stuart. I would recommend this store.

29 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Shrewsbury

Respuesta de GO Outdoors - Shrewsbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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