Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... Ver más
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Consulta las opiniones de los clientes
Today I made several purchases from Go Outdoors Southport. Megan, the assistant helped me choose the correct items. She was very kind, patient and knowledgeable and she spent quite a long time helpi... Ver más
La empresa ha respondido
Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊
La empresa ha respondido
Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- también en la categoría
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
- Tienda de bicicletas
- Tienda de ropa deportiva
Sobre GO Outdoors - Southport
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
4/8 Tulketh Street, PR8 1AQ, Southport, Reino Unido
- 03443 876772
4,9
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Great product knowledge and good…
Great product knowledge and good customer service.
31 de julio de 2026
Respuesta de GO Outdoors - Southport
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Good all round customer care. I always seem to get (forgive me), chap with shaved head. Always so helpful. Never on your shoulder, but abouts when assistance required. Worth looking after.
Good all round customer care.
27 de julio de 2026
Respuesta de GO Outdoors - Southport
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Your shop assistants should be more…
Your shop assistants should be more helpful, and not unhelpful and dismissive.
26 de julio de 2026
Respuesta de GO Outdoors - Southport
We are saddened to hear that you found our store colleagues to be unhelpful and dismissive during your visit. We appreciate how disappointing this would have been, particularly when you were looking for assistance and advice.
We aim to provide a friendly, welcoming, and helpful service to every customer, so it is concerning to hear that we fell short of these expectations on this occasion.
We have reached out to you via email to discuss this further.
Thank you for taking the time to leave your review.
Kind regards
Go Outdoors Customer Care Team
Thank you to Jen who helped me get some…
Thank you to Jen who helped me get some new comfy work boots they are incredible and so is her service!
31 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
I was served by both Jenny and Lorna…
I was served by both Jenny and Lorna yesterday. Both were very friendly and knowledgeable. Jenny was really attentive and went through several options with me and we arrived at a great compromise and I got a great product for a great price. Membership card really gave a good saving. I would definitely shop here again as it’s nice to be served by helpful friendly staff who know their stuff.
29 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Efficient and friendly
Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time.
*I don't give 100% on feedback.
It's nowt personal 😊
13 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from Lorna
Great customer service from Lorna really friendly and pointed me in the right direction for all my needs am very happy with my purchase which Lorna assisted me with.
29 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Hassle free click & collect service
Hassle free click & collect service. Great prices & quality products.
14 de julio de 2026
Respuesta de GO Outdoors - Southport
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very good with a very helpful Jen
25 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Jen was so helpful when I came into the…
Jen was so helpful when I came into the store the other day. Her customer service was amazing, she went above and beyond to help! Thanks Jen!
21 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great customer service
Went in looking for camping chairs, came out very happy!
On arrival we were warmly greeted by the lady on the counter who asked if there was anything she could help with and after helping us locate the chairs we had a look around for anything else we may need then headed to the till. The lady's name was Jen, she was really friendly, polite and seemed genuinely interested, we exchanged pleasantries and left feeling valued customers.
I felt the need to write a positive review as over the past couple of weeks I've received some disappointing customer service from different places and the visit to your store was a breath of fresh air. Thanks Jen!
1 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Absolutely fantastic customer service…
Absolutely fantastic customer service by Jen!! She went above and beyond to ensure we left happy, which we did and will definitely be back!! She is a asset to the company…
18 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Jen and Sam we're very friendly and…
Jen and Sam we're very friendly and helpful. They dug through many boxes of stock to get the right size pair of water shoes for me and I am very grateful to them!
18 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Jen was really helpful with my teenage…
Jen was really helpful with my teenage son getting walking shoes. Great service
15 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We were served by Lorna
We were served by Lorna, very friendly and helpful getting a few different sizes.
The sale stand looked a little sparse of stock, perhaps a few more styles or sizes.
I also asked about OS maps and ordering a particular one. Ben was very helpful with this and different options, waterproof/paper map.
Go Outdoors is always value for money and go to for all my footwear.
8 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Southport
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
small hole in…
Service was good but small hole in garment where tag removed from
25 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
24.06.2026
24.06.2026
Visited the store this morning to buy a pair of Merrell Accentor 4. Very helpful advice and service from Ben and Sam.
24 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A special thank you to Lorna at GO…
A special thank you to Lorna at GO Outdoors for her excellent customer service.
She was knowledgeable, and took the time to help me find exactly what I needed. Her positive attitude made the whole experience enjoyable.
19 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Been into store day
Been into store day, customer service was great, Lorna helped us with what we needed, and made sure we got the best service possible 😊
19 de junio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Southport
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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