GO Outdoors - Stockport Opiniones 

2894
•
TrustScore: 4.5 sobre 5

4,7

Stockport Road, SK3 0TQ Stockport, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Looking at Seat Boxes to upgrade my old one. Brett at Stockport branch was really helpful. Very knowledgeable about different brands. Took the time to open some out to demonstrate. Explained additiona... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited the Stockport store to buy boots and clothing for a forthcoming trek. I managed to purchase everything i needed and I was helped by several members of staff who were helpful and knowledgea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Served by Ted. Returned a coat as I found it cheaper on the brand’s own website, Ted was really helpful and assisted in refunding the discount. Quick service and no issues, great customer service.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fabulous customer service from Manager John and cashier Lorna W. I had a complicated issue with a gift card but they resolved it in a way that exceeded my expectation and couldn’t have been more prof... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. también en la categoría
  3. Club de escalada
  4. Servicio de montar a caballo
  5. Tienda de artículos para correr
  6. Tienda de bicicletas
  7. Tienda de ropa deportiva

Sobre GO Outdoors - Stockport

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(2894)

36.702 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Knowledge of the manager when choosing…

Knowledge of the manager when choosing new walking shoes and very helpful cashier, thankyou Lorna W.

22 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Lorna W was brilliant

Lorna W was brilliant. Thanks for your help and advice.

23 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Had to order next size it came in the…

Had to order next size it came in the scythe next day brilliant

12 de octubre de 2026
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 2 estrellas sobre 5

Poor online experience

I ordered 10 items online, none of them were in stock in any store so I guessed that they were coming from a central warehouse. My tracking didn't change at all from stating "preparing your order"
After 9 days I decided to telephone my local chosen collection store. The staff said that they had the order but maybe only part of it and it would be best to call to collect but check the contents of the parcel. When I got to the store I was told that only 8 items had arrived and 2 were still to be delivered, I was advised to wait a few days and phone in. 8 items were in one bag and when I was checking the contents I was given a second bag that had been found on the shelf. This second bag had the two items that were supposedly still being delivered. The member of staff told me both bags must have been at the store for a few days. The tracking of the goods totally failed and it actually still states "preparing your order"
GO Outdoors is my fave store but maybe next time I will only order goods that are in stock in store

9 de octubre de 2026
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great staff fabulous selection

Great staff fabulous selection! And usually Very well priced

25 de septiembre de 2026
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Loads of selection

Loads of selection. We ended up buying all sorts from socks, T-shirts, 12l flat bottles and more. All the choices provided good solutions and Ted on the till was a total sweetie sorting out everything really easily.

16 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Served by Jamie yesterday who went out his way to find a solution to a billing issue I had encountered…

15 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Served by Ted

Served by Ted. Returned a coat as I found it cheaper on the brand’s own website, Ted was really helpful and assisted in refunding the discount. Quick service and no issues, great customer service.

15 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Ordered item online

Ordered item online and collected in-store very happy with the jacket and customer service from Go Outdoors - will keep an eye on other outdoors offers. Thanks

10 de septiembre de 2026
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Walking Boot Purchase…

My wife and l were buying new walking boots. The staff were excellent and provided useful, practical information which helped purchase the boots that best suited our needs

13 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

You had what I needed in store

You had what I needed in store, your staff member Lorna W was a great help polite and professional she ensured I had a very pleasant visit

9 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Fabulous customer service from Manager…

Fabulous customer service from Manager John and cashier Lorna W. I had a complicated issue with a gift card but they resolved it in a way that exceeded my expectation and couldn’t have been more professional or friendly.
Initial email contact with customer services (Kiran) was also handled exceptionally well. They really did appreciate me as a customer. Thank you.

9 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service by the staff oliver…

Great service by the staff oliver helped me out alot and I am very happy that he picked out the gear I need great customer service thank you

9 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Exemplary customer service from Oliver

I received excellent customer service from Oliver in the Stockport branch. He was attentive, knowledgeable and very helpful - my sincere thanks to him. I purchased several items today, including an inflatable shelter plus some outdoor clothing - I know I can trust Go Outdoors to supply quality products at great prices - thank you, James.

9 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Your website showed the product in…

Your website showed the product in store. Fortunately I rang to check before travelling
Good job I did as it wasn’t. So purchased online. Very pleased with price, product and delivery. But would have liked to have tried them on. Hence one star deduction

28 de septiembre de 2026
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Found what I needed

Found what I needed. Lorna on the checkout was very helpful.
Thank you

9 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Marcus in the bike department could not…

Marcus in the bike department could not have been more helpful or professional
Thank you Marcus!!!

7 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Ted was wonderful

Ted was wonderful

8 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Staff were helpful and efficient.

Staff were helpful and efficient.

7 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

It was an easy process

It was an easy process. Simply ordered online and called to the store to pick up. It was to replace an OEX sleeping bag that did ifell apart after a wash.

24 de septiembre de 2026
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

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