GO Outdoors - Stockport Opiniones 2720

TrustScore: 4.5 sobre 5

4,7

Stockport Road, SK3 0TQ Stockport, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

There was a good range of the clothes we were looking for including t shirts, trousers & jackets. The staff were helpful especially Lorna on the till who did an extensive search to locate our discoun... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted to buy new walking boots. I needed advice and was lucky that Henry was the assistant that helped me. He was extremely knowledgeable and informative. He genuinely knew the products - advised m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great range of items that my son needed for his Duke of Edinburgh award expedition. Friendly staff and excellent service from Charlotte.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service when buying my kids’ hiking boots. Sammie was really helpful. She helped with getting the correct size and style for what we needed. Put my kids at ease. And made it a simple purchase. T... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Acerca de GO Outdoors - Stockport

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Valorada con 5 estrellas sobre 5

Friendly and knowledgeable staff

Friendly and knowledgeable staff, esp Lorna at the till

23 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good selection of items

Good selection of items - great customer service and value for money

23 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service when buying my kids’…

Great service when buying my kids’ hiking boots. Sammie was really helpful. She helped with getting the correct size and style for what we needed. Put my kids at ease. And made it a simple purchase. Thanks

8 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely customer service

I came into the Stockport store yesterday afternoon and I was pleasantly surprised by the level of service and knowledge of the staff, I’d been struggling to find a specific tent for me and my family but have since managed to find the perfect one due to the excellent customer service I received, Kacey in particular offered great advice when talking about add ons and potential benefits a new customer like myself would be interested in, I will be visiting this store more in the future.

Thank you again for the lovely service.

19 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great range of items

Great range of items that my son needed for his Duke of Edinburgh award expedition. Friendly staff and excellent service from Charlotte.

14 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Customer support was great

Customer support was great. Thank you Lornaw

19 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Anthony was really helpful with helping…

Anthony was really helpful with helping me choose hiking shoes.

16 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service

Great service of Liv, kind and helpful 👍

12 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 1 estrellas sobre 5

waiting to collect a parcel

Stood waiting to collect a parcel for ages. Even though people in the store looked at me. Just turned around and walked off.

12 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I wanted to buy new walking boots

I wanted to buy new walking boots. I needed advice and was lucky that Henry was the assistant that helped me. He was extremely knowledgeable and informative. He genuinely knew the products - advised me about different types of boots, cleaning products , socks. I felt I could trust Henry’s knowledge

11 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

There was a good range of the clothes…

There was a good range of the clothes we were looking for including t shirts, trousers & jackets. The staff were helpful especially Lorna on the till who did an extensive search to locate our discount card! Plentiful convenient parking.

10 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 1 estrellas sobre 5

I have not received my order yet placed…

I have not received my order yet placed it nearly 2 weeks ago to pick it up from store it's the last time I order online

21 de febrero de 2026
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

I have used Go Outdoors many times fir…

I have used Go Outdoors many times fir my out door walking gear.just lately I have found that my usual choice of size doesn't fit well. Tops, fleeces & jackets are too tight in the body but if I choose a bigger size the sleeves are far too long

20 de febrero de 2026
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Lui on the check out was very friendly

Lui on the check out was very friendly, chatty and helped me to get the best for my money.

6 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The staff were pleasant and helpful and…

The staff were pleasant and helpful and the store had what I needed
Staff who helped Charlotte and John

3 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful staff and good layout

18 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 3 estrellas sobre 5

The online ordering process was difficult

The online ordering process was a nightmare, Go Outdoors needs to sort this process out. The jacket ordered was excellent for the price. The Stockport staff particularly on the till area were very helpful.

17 de febrero de 2026
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good experience

Friendly staff

8 de febrero de 2026
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Not the right colour.

I had to return the jacket I ordered and returning it was no problem, got my refund straight away. I would've given 5 stars apart from I'd renewed my £5 membership when ordering and that wasn't refunded. Maybe could've been refunded as a good will gesture as it wasn't the same colour jacket I had seen on the website.
Customer service was good though.
Unfortunately the jacket I ordered was cobalt blue on the photo on the website, I was sent midnight blue.
Slightly disappointed as the same jacket was cheaper on other websites in the colour which I was sent otherwise I may have kept it.

8 de febrero de 2026
Logotipo de GO Outdoors - Stockport

Respuesta de GO Outdoors - Stockport

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

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