GO Outdoors - Swindon Opiniones 

3418
TrustScore: 5 sobre 5

4,8

Ocotal Way, County Road, SN1 2EJ Swindon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The young gentleman that advised and served us on Saturday went above and beyond. We purchased a Freedom 700xl air nite tent. I would recommend this young gentleman and we always go to him

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The jacket itself is brilliant, It packs down easily, breathes well, and delivers exactly what you’d expect from Montane. ​The buying process, however, was a complete shambles. After checking local... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were served in store today by Tom who was really kind and took the time to make sure we had what we needed, he was patient when we realised we needed an additional item and gave great customer serv... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

ROB on the fishing counter gave us some good advice on baits we needed for our 24hr fishing trip lately, subsequently in lead to my grandson landing is PB carp 24.6 lb

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Swindon

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Ocotal Way, County Road, SN1 2EJ, Swindon, Reino Unido

  • 01793 236758

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,8

Todas las opiniones

(3418)

35.808 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Brilliant service from Julie…

Brilliant service from Julie in the Naylor’s part of the Swindon store helping me find the correct size of riding helmet.

16 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We went to Swindon branch to look at…

We went to Swindon branch to look at the tents as we were thinking of starting up camping.
With the help from Rob who was extremely knowledgeable and helpful and Jay who was also very helpful we walked out with everything we needed for our first camping experience.
We will definitely be going back again if we need anything else.

16 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Ordered at home ready next morning

Ordered at home ready next morning

1 de mayo de 2026
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Horse rug purchase

Went in needing a couple of rugs for the horses. Julie was so helpful and engaging and let us take one rug out of the bag to gauge by eye the fit. It was nice to talk with someone knowledgeable on all things horse as she has her own. She is really friendly and nothing was too much trouble. Great member of staff. Thanks very much.

14 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent Customer Service

We purchased Camping equipment including Tent etc. We were served by Rob who was excellent, he took the time to explain the various options available to us. Great customer service, we will be back and would recomnend your company to our friends.

14 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I was served by Rob today who brulliant

I was served by Rob today who was so helpful advising where we could make a saving, Explaining the differences in different products and being very patient with my going away and coming back several times with new queries. Great customer service. Ended up we spent over £900. Great job Rob

14 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Order received

After posting my review , customer services called me and my parcel was located at the store . The email hadn’t been sent to notify me my order was ready for collection . All sorted now . Thank you

6 de mayo de 2026
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Thank you for taking the time to leave your review.

I am sorry to hear that you have not received any communication regarding the status of your Click & Collect order.

Upon reviewing your order I can confirm that this is now ready to be collected from the selected Click & Collect location at your earliest conveince. I have contacted you via the email address given on the order regarding this.

I do hope that GO Outdoors can provide an improved upon service in the future.

Kind regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Rob in the fishing section

Rob in the fishing section was very friendly and very helpful.
I've never been carp fishing before and he was more than happy to give time and advice,even drawing me a picture of a good rig set up.
Can't thank him enough

13 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We received excellent service from Bill

We received excellent service from Bill at GO Outdoors Swindon. While trying on fishing clothing, Bill showed brilliant knowledge of the products and took plenty of time to help us find the right fit and gear. He was patient, friendly, and very professional throughout. His advice was extremely helpful and made the whole experience enjoyable. Outstanding customer service — thank you, Bill!

10 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Visited the store on the 2nd May…

I visited the store on the 2nd May looking for sandals, met a very affable and welcoming young man called Adam.

I have very exacting requirements: functional not fancy over designed models, Adam obliged by bringing me 2 styles of my choice and after having tried them on brought me my choice of the next size up.

So pleased with his facilitation I thanked him there and then, informing him I'd undertake a review in which I require a manager reinforce my thanks. The gentlemen next to him informed me he was a manager and thanked him there and then and agreed upon receipt of the review would repeat the thanks as requested.

We are a team, the customer and staff, all to often we are critical, seldom do we take time to really say Thank You Adam!! I wore the sandals out of the store . . .

2 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Amy was very helpful and kind

Amy was very helpful and kind! We had a very enjoyable experience and found everything we needed for DofE.

10 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Popped on today to get some fishing…

Popped on today to get some fishing stuff ended up with two T-shirts as well and was served by Bella

9 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

{(Tilley Hat

{(
Visited the store on 05/05/26 to purchase a Tilley hat asked assistance off Alice, she was very helpful and valued information and patience, thank you again Alice for excellent service 👍

5 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, very helpful and informative with advice. Thank you for your help Julie 😊

8 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Tom - friendly and helpful

Tom served me on the till and was very friendly and knowledgeable. Fantastic service! Refreshing to be served by someone so enthusiastic.

7 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly staff

Went in looking for a tent, I thought the shop was very tidy and Molly in particular was very friendly, helpful and helped us find what we needed

2 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Julie in the Equestrian part was simply…

Julie in the Equestrian part was simply amazing. Was super helpful, nothing was too much trouble. Was just a very positive experience.

6 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Lewis was great in Swindon

Lewis was great in Swindon! Really knowledgeable and helped me pick out new hiking shoes for my trip. Great stuff!

5 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Ask for Lewis if looking for hiking boots!

Lewis served us in the Swindon store - couldn’t have been more helpful. Knowledgeable, patient and polite helping find the right walking boots for my son’s DofE which took a while! If only all your members of staff were this helpful. Thanks Lewis.

4 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Swindon

Respuesta de GO Outdoors - Swindon

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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