GO Outdoors - Wakefield Opiniones 

4598
TrustScore: 5 sobre 5

4,8

Hostingley Lane, Middlestown, WF4 4PZ Wakefield, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Brilliant staff in Horbury and Leeds bike area. Extremely helpful and knowledgable. We went to Leeds to see the larger size bike before ordering. Andy at Horbury bridge did a great job putting my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited the Wakefield shop to buy items for our daughter's upcoming Duke of Edinburgh trip. We were assisted by a guy (Sorry I don't know his name) and a lady called Emily who were both fantastic.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Assisted by Ruth this morning, looking for a tent I found online and showing four in stock, sadly there were none on the shelf but, we found a similar tent that meets my requirements. Ruth and all t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Wakefield

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Hostingley Lane, Middlestown, WF4 4PZ, Wakefield, Reino Unido

  • 01924 978026

4,8

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(4598)

35.808 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly staff, great prices!

The staff that served us were really helpful and friendly. Go outdoors have competitive prices and loads of stock.
Emma, on the till, was lovely. We'll be back! Thanks

19 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you to Kayla and Emma for their…

Thank you to Kayla and Emma for their help this morning! Both did it with smiles on their faces. I found and bought exactly what I needed . Thanks again

20 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery

12 de junio de 2026
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent assistance by Emma

Excellent assistance by Emma. The car park needs attention.

18 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Received great help from Emily who went…

Received great help from Emily who went out of her way to help us. A real asset, kind and knowledgable about stock, she helped us find the jacket we
wanted. A very pleasant experience.

17 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Emily was so helpful in finding a Peter…

Emily was so helpful in finding a Peter Storm flexible packing jacket.
Showing where they were.
Letting my grandson try which was suitable and so helpful in putting the others back for us. Bought the jacket and was very pleased with the customer service received.

17 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Go Outdoors represents reasonable value…

Go Outdoors represents reasonable value compared to other options, plus you get to see the products before you buy them. However, you do need to be a member to take advantage of any discounted pricing. The cost is a reasonable £5 So it is that a couple of hours before visiting, and knowing my membership had lapsed, I went online to purchase membership.

What wasn’t made obvious was that you still get and need a physical card.

I’d imagined that in 2026 you’d be able to add a digital card to your Apple Wallet or similar, but no. I still had a membership number which was sent in an email within seconds of paying, but in store at the till, having picked up what I needed, I was told it wasn’t recognised and I needed to wait for the physical card (I’m still waiting for that by the way)

So, I asked could I use my Bluelight card instead? Normally, yes, but not without your membership number being active. The lady in the queue behind me (sorry for your delay) proudly told me that she had her membership card in her digital wallet on her phone. Strange.

I wasn’t prepared to pay the premium price without discount and so left empty handed.

At home I ordered online, using the membership number which worked, and selected click and collect. The items were ready within the same day and I collected them the following day.

As a final twist, whilst in store on the first visit, I’d asked the salesperson on the boot section about the sizing of the Brasher socks I was after. I was advised they tended to be a bit under size. So taking a 12 boot, I got the 12+ size. Turns out these were quite generous, so I needed a 3rd trip to exchange 2 pairs.

So, for me, they fall short of what would have been 5 Stars by virtue of otherwise helpful staff being bound by obstructive IT/policy.

9 de junio de 2026
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Grear Experience

Great staff, very helpful. Highly recommended.

16 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great choice in the store

Great choice in the store, and service from Mya 😁

14 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service

My husband and I both needed new trainers. We went to Wakefield GoOutdoors and were served by Martin who was knowledgeable, helpful and very patient. We both got trainers which were a good fit.

7 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service

We were served by a lovely lady called Leeanne. We found everything we needed.
We were served quickly and efficiently.

15 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good assistance

The assistant, Edward, greet me as soon as I entered the shop and asked if he could assist. As I was buying a rucksack he showed the variety and helped me decide which one was best for me. The lady, Leeann, at the till was friendly and assisted.

15 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

was served today by Ruth excellent…

was served today by Ruth excellent service knew what she was doing absolute credit to go out doors wakefield very friendly many thanks

14 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Came in looking for some salopettes and…

Came in looking for some salopettes and was helped by the lovely Ruth. Checked the sales items for me and we weren’t able to locate any in stock but really appreciate the friendly service :)

14 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Ruth helpedxme find exactly what I…

Ruth helpedxme find exactly what I needed. She was very helpful and friendly.
Thank you, Ruth!

24 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Unfortunately had to return a pair of…

Unfortunately had to return a pair of Peter Storm walking shoes that were advertised as waterproof! Sadly not the case. Having tried to exchange them for a hopefully more expensive pair of a different brand whilst still wet, was told to return when they were dry, as apparently it was a health and safety issue that they were unable to handle them that day. Never mind, returned two days later and no issues thankfully, due to the very helpful and happy Erin.

13 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Sales staff were very helpful

Sales staff were very helpful

23 de mayo de 2026
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

First time at Go Outdoors Wakefield and…

First time at Go Outdoors Wakefield and was served by Kirstie, who appeared very friendly and pleasant to deal with.

10 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great visit at Go Outdoors Wakefield

Visited Go Outdoors Wakefield last week and we was served by Andy C who was very knowledgable about the walking boots we wanted to buy , he was very friendly and kind. When we got to the tills to pay for our items , we was then served by Kayla who was also very friendly and kind. Going forwards we would always visit your store.

4 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service from staff JackD and…

Great service from staff JackD and Leeann when we went to the Wakefield branch to buy a pair of womens walking sandals. Store was well laid out and easy to find the section we wanted. JackD was very helpful and patient when choosing the sandals required and Leeann was very welcoming and polite on the till. An all round good customer experience.

8 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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