We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted... Ver más
La empresa ha respondido
Brilliant staff in Horbury and Leeds bike area. Extremely helpful and knowledgable. We went to Leeds to see the larger size bike before ordering. Andy at Horbury bridge did a great job putting my... Ver más
La empresa ha respondido
We visited the Wakefield shop to buy items for our daughter's upcoming Duke of Edinburgh trip. We were assisted by a guy (Sorry I don't know his name) and a lady called Emily who were both fantastic.... Ver más
La empresa ha respondido
Assisted by Ruth this morning, looking for a tent I found online and showing four in stock, sadly there were none on the shelf but, we found a similar tent that meets my requirements. Ruth and all t... Ver más
La empresa ha respondido
Escrito por la empresa
Escrito por la empresa

Hostingley Lane, Middlestown, WF4 4PZ, Wakefield, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Always an excellent choice with knowledgeable, pleasant staff.

Respuesta de GO Outdoors - Wakefield
Only came few a couple of bits. Did not need any assistance. Emma on checkout smiley and friendly

Respuesta de GO Outdoors - Wakefield
I was served today by Emma in a polite and friendly manner. Excellent customer service as always 😊👍🙏🏻

Respuesta de GO Outdoors - Wakefield
Emily was very helpful and knowledgeable when I purchased my North face waterproof. Thank you. You have a good team member.

Respuesta de GO Outdoors - Wakefield
A member of staff (Emily)helped me to choose a waterproof coat. She had excellent product knowledge and helped me compare garments from the different ranges taking into account fit, quality, cost and functionality and well as aesthetics. I'm looking forward to using it on future holidays.

Respuesta de GO Outdoors - Wakefield
Found what we needed easily. We were served by Emma who was very helpful and cheery. The car park is beyond bad though!

Respuesta de GO Outdoors - Wakefield
My discount card had expired. I was buying some things anyway so Emma on the till renewed my card for me. Emma was very cheerful, polite and smiling while she was doing her job. Excellent service.

Respuesta de GO Outdoors - Wakefield
Great staff , always there if you need help . Good selection of outdoor gear . Definitely my go to place for hiking equipment.

Respuesta de GO Outdoors - Wakefield
Andy C at Wakefield Go Outdoors was very helpful. He went and found us the gloves we wanted, which were stored away in the back due to them being out of season. Much appreciated.

Respuesta de GO Outdoors - Wakefield
I was helped by a lovely young lady called Emily she was very helpful, she took time to ask what i was looking to purchase, she helped me choose the item from my requirements. very helpful and professional would definitely return again.

Respuesta de GO Outdoors - Wakefield
Very friendly and helpful staff, in particular the chap in the boots department who helped me with laces and Ruth who helped with looking for a new fleece. Could you pass on to Peter Storm (fleece manufacturer) a request to make the sleeves of their fleeces more roomy? I bought a lovely fleece but the sleeves are too narrow to wear a sweatshirt or chunky sweater underneath. Thanks!

Respuesta de GO Outdoors - Wakefield
Warm welcome upon arrival, store us always well laid out with plenty of good offers. Served at the checkout by a very friendly staff member called Evie who made sure we had everything and was very polite.
Good store

Respuesta de GO Outdoors - Wakefield
We did click and collect from our local Wakefield store. Very friendly and helpful.

Respuesta de GO Outdoors - Wakefield
We went into the Wakefield store today and due to an issue with some walking boots we spoke to the manager on duty Reece Lockwood. After explaining the issue with the item my husband went out to the car to bring in the boots. During a conversation I was told that all boots need to be " Broken in " and suggested that my husband walk around the house in them and remember we hadn't bought a pair of carpet slippers .
I would just like to point out when I'm trying to reinact the Tryfan North Ridge on my carpeted stairs and landing for next week I'm pretty sure this is not going to help as you say "Break them in ". Please remind your manager that he is speaking to competent and experienced walkers and with today's technology "breaking boots in" as you say shouldn't happen it's a give.
Understanding cost nothing and stays with people a life time.
Thanks to Jack and Martin on footwear you guys carry the amazing reputation of true customer service 👏 👍 👌

Respuesta de GO Outdoors - Wakefield
Was served by Ruth at the Wakefield branch was really helpful nothing was too much trouble thanks Ruth great customer service

Respuesta de GO Outdoors - Wakefield
Visited Go outdoors at horbury was helped by a lovely member of staff called Ruth was very helpful and I got exactly what I needed will definitely visit again

Respuesta de GO Outdoors - Wakefield
Reece & Emma at the Wakefield branch, dealt my request (returning faulty goods)
They listened to my explanation & acted professionally & fully cooperatively in exchanging the goods, after initial clarification & conformation of purchase. I felt as a regular customer, appreciated, trusted & respected. I will definitely continue to use this excellent company & thank the professional people that work there, thank you

Respuesta de GO Outdoors - Wakefield
Ruth and Emma at the Wakefield store were absolutely amazing. The most helpful and lovely staff I have ever come across. So helpful and smiling all the time. Dream team!!!

Respuesta de GO Outdoors - Wakefield
The staff were really helpful and informative, in particular , Leeann was excellent!

Respuesta de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.