GO Outdoors - Wakefield Opiniones 

4598
TrustScore: 5 sobre 5

4,8

Hostingley Lane, Middlestown, WF4 4PZ Wakefield, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Brilliant staff in Horbury and Leeds bike area. Extremely helpful and knowledgable. We went to Leeds to see the larger size bike before ordering. Andy at Horbury bridge did a great job putting my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited the Wakefield shop to buy items for our daughter's upcoming Duke of Edinburgh trip. We were assisted by a guy (Sorry I don't know his name) and a lady called Emily who were both fantastic.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Assisted by Ruth this morning, looking for a tent I found online and showing four in stock, sadly there were none on the shelf but, we found a similar tent that meets my requirements. Ruth and all t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Wakefield

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Hostingley Lane, Middlestown, WF4 4PZ, Wakefield, Reino Unido

  • 01924 978026

4,8

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,8

Todas las opiniones

(4598)

35.808 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent value for money

Always an excellent choice with knowledgeable, pleasant staff.

23 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Only came few a couple of bits

Only came few a couple of bits. Did not need any assistance. Emma on checkout smiley and friendly

22 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service

I was served today by Emma in a polite and friendly manner. Excellent customer service as always 😊👍🙏🏻

22 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Emily was very helpful and…

Emily was very helpful and knowledgeable when I purchased my North face waterproof. Thank you. You have a good team member.

19 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer support

A member of staff (Emily)helped me to choose a waterproof coat. She had excellent product knowledge and helped me compare garments from the different ranges taking into account fit, quality, cost and functionality and well as aesthetics. I'm looking forward to using it on future holidays.

20 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely service

Found what we needed easily. We were served by Emma who was very helpful and cheery. The car park is beyond bad though!

21 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

My discount card had expired

My discount card had expired. I was buying some things anyway so Emma on the till renewed my card for me. Emma was very cheerful, polite and smiling while she was doing her job. Excellent service.

20 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great staff

Great staff , always there if you need help . Good selection of outdoor gear . Definitely my go to place for hiking equipment.

19 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Andy C at Wakefield Go Outdoors was…

Andy C at Wakefield Go Outdoors was very helpful. He went and found us the gloves we wanted, which were stored away in the back due to them being out of season. Much appreciated.

18 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I was helped by a lovely young lady…

I was helped by a lovely young lady called Emily she was very helpful, she took time to ask what i was looking to purchase, she helped me choose the item from my requirements. very helpful and professional would definitely return again.

19 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very friendly and helpful staff

Very friendly and helpful staff, in particular the chap in the boots department who helped me with laces and Ruth who helped with looking for a new fleece. Could you pass on to Peter Storm (fleece manufacturer) a request to make the sleeves of their fleeces more roomy? I bought a lovely fleece but the sleeves are too narrow to wear a sweatshirt or chunky sweater underneath. Thanks!

17 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Warm welcome upon arrival

Warm welcome upon arrival, store us always well laid out with plenty of good offers. Served at the checkout by a very friendly staff member called Evie who made sure we had everything and was very polite.
Good store

17 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Click & Collect Communication good

We did click and collect from our local Wakefield store. Very friendly and helpful.

3 de mayo de 2026
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 1 estrellas sobre 5

We went into the Wakefield store today…

We went into the Wakefield store today and due to an issue with some walking boots we spoke to the manager on duty Reece Lockwood. After explaining the issue with the item my husband went out to the car to bring in the boots. During a conversation I was told that all boots need to be " Broken in " and suggested that my husband walk around the house in them and remember we hadn't bought a pair of carpet slippers .
I would just like to point out when I'm trying to reinact the Tryfan North Ridge on my carpeted stairs and landing for next week I'm pretty sure this is not going to help as you say "Break them in ". Please remind your manager that he is speaking to competent and experienced walkers and with today's technology "breaking boots in" as you say shouldn't happen it's a give.
Understanding cost nothing and stays with people a life time.
Thanks to Jack and Martin on footwear you guys carry the amazing reputation of true customer service 👏 👍 👌

17 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thank you for taking the time to leave your review following your recent visit to our Wakefield store.

We’re really sorry to hear that your experience did not meet your expectations. This isn’t the level of service we aim to provide, and we appreciate you bringing this to our attention. Your feedback has been shared with the store management team so it can be reviewed and used to make improvements.

It’s great to hear your positive comments about Jack and Martin in our Footwear department, we’ll be sure to pass this on to them and their management team, as we know how much recognition like this means.

We do hope you’ll consider visiting us again in the future and allow us the opportunity to provide you with a much better experience.

Kind Regards
GO Outdoors Customer Care.

Valorada con 5 estrellas sobre 5

Was served by Ruth at the Wakefield…

Was served by Ruth at the Wakefield branch was really helpful nothing was too much trouble thanks Ruth great customer service

17 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Visited Go outdoors at horbury was…

Visited Go outdoors at horbury was helped by a lovely member of staff called Ruth was very helpful and I got exactly what I needed will definitely visit again

10 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Reece & Emma at the Wakefield branch

Reece & Emma at the Wakefield branch, dealt my request (returning faulty goods)
They listened to my explanation & acted professionally & fully cooperatively in exchanging the goods, after initial clarification & conformation of purchase. I felt as a regular customer, appreciated, trusted & respected. I will definitely continue to use this excellent company & thank the professional people that work there, thank you

15 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Ruth and Emma at the Wakefield store…

Ruth and Emma at the Wakefield store were absolutely amazing. The most helpful and lovely staff I have ever come across. So helpful and smiling all the time. Dream team!!!

15 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The staff were really helpful and…

The staff were really helpful and informative, in particular , Leeann was excellent!

4 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Efficient and helpful staff

Efficient and helpful staff. Refund given very quickly.

7 de mayo de 2026
Logotipo de GO Outdoors - Wakefield

Respuesta de GO Outdoors - Wakefield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

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