GO Outdoors - Wigan Opiniones 

1740
TrustScore: 4.5 sobre 5

4,7

Wallgate, Caroline Street, WN3 4EL Wigan, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Asked Anthony for help with a camping cooker and gas bottle, the help we received was very professional he advised us and helped set it up. We used for the first time this weekend and was really sati... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We booked a last minute first time camping trip and Christine was like our personal shopper, kitting us out with all the essentials and some fun gadgets for the kids. Great experience

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We came in at around 7:20pm 17/08/26 and was looking at tents. We didn’t get his name but the lad who helped us was so nice and made sure we knew about the 4 for £2 with the tent. He has short hair an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is the best go outdoors shop in the north West very helpful staff always happy to help and always have smiles on there faces especially mandi nikki and Anthony

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Wigan

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Wallgate, Caroline Street, WN3 4EL, Wigan, Reino Unido

  • 03443 876814

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1740)

35.893 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Delayed order staff unaware of when it will be

Made an order on the 2nd April, expected delivery was the 8th we are now on the 11th April and still not been delivered to store rang up several times to be told they are unsure and to keep ringing back. This item was a gift and resulted in having to go a purchase another one as didn’t receive in time.

Staff were helpful in looking for updates but weren’t able to help in finding out when!

2 de abril de 2026
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Assistance with Camping products

I visited the Wigan Store Fri 10/04 visiting the camping/poles section of the store.
Paul assisted me with my enquiry, with professionalism, was approachable and had excellent knowledge of products.
He made my visit a less stressful experience in assisting to find the products I needed.
Employee of the Month ..haha.
Thankyou.

10 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I was using the UPS access point and…

I was using the UPS access point and had an issue with my information. Mandi was really helpful in getting it resolved.

9 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Always come here!

Always come here, very chilled out experience but if you need the staff they are falling over themselves to make sure you get exactly what you want. I needed some camping equipment and things like tuck removers, I'd probably have spent ages searching about but it was done and dusted in 5 minutes. Got everything I wanted and pardon the pub) happy camper!! Sue I think it was, really nice lady advised me about some other things I'll probably come back and get too before my trip. Thumbs up!

7 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Mandi was absolutely amazing helping me…

Mandi was absolutely amazing helping me get the right pair of boots ahead of my hike. Really knows her stuff. Thank you!

1 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Wigan Store - Mandi

Visited the Wigan store not long ago and got shown around the footwear by Mandi as I was struggling with what’s best for me. Excellent knowledge of the products and super friendly. Would recommend her to anyone looking to buy new gear in particular footwear!!

3 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Needed a new pair of hiking boots for…

Needed a new pair of hiking boots for my wife, so spoke with Mandi at the Wigan Branch, hiking boots area.
Mandi was very helpful, patient and knowledgeable. She brought out numerous pairs and sizes of boots to help us find the exact pair we needed. Mandi also showed us the best way to set up putting on the boots and lacing them to get the best foot position for trying them for size and before setting out for a walk.
My wife has arthritis in her toes and needs a particular wide toebox area with a light, waterproof lining.
She chose the Scarpa Terra Gore Tex ladies boots as they were a perfect fit.
Mandi also suggested walking around indoors when we got home with the new boots on, rather than just setting out on a long hike before they wear in a bit.
Great advice and great service, thanks Mandi, we'll be back to buy new boots next time we need them :)

2 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dropped a parcel off at the counter…

Dropped a parcel off at the counter Nikki was great! Quick and very helpful

1 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Good service

Good service - had a complex issue to resolve the lady on the till was extremely helpful and dealt with it efficiently. This involved a refund which was actioned within 3 days quickest I have ever experienced
Thank you

19 de marzo de 2026
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Was served by Mandi & Nikki at go…

Was served by Mandi & Nikki at go outdoors Wigan in the boots department , really helpful and knowledgeable in there expertise friendly and polite, when answering all the questions I asked. Overall top service from the both of them 10/10

31 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Love it five stars always

Love it five stars always

24 de marzo de 2026
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Nice service

6 de marzo de 2026
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 2 estrellas sobre 5

Really slow delivery

Really slow delivery. Items arrived at the store 3 days ago but still no confirmation to collect. Poor updates

28 de febrero de 2026
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Paul helped me sort our helmet for my…

Paul helped me sort our helmet for my daughter lots on trying on!
We bought a bike on line
When we got there, daughter changed her mind
Paul got it swapped over for us and sorting the new bike
Thanks Paul

22 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Fast efficient friendly staf

9 de febrero de 2026
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Staff always very helpful and polite

Staff always very helpful and polite. Even when ordering on line you are kept updated throughout the whole delivery process.

1 de febrero de 2026
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent Wigan store and great service!

Wigan Go Outdoors is a large store with immense choice, high quality products, great value, serviced by professional and friendly staff, including the helpful John working at the footwear section today and the counter staff too. Always impressed with this store and highly recommended for all outdoor products. Many thanks!

6 de febrero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Great products and prices

Great products and prices

Would have been 5 star if the new IT system worked properly-I had to order at full price then pursue the Membership Discount via the customer service team

22 de enero de 2026
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Staff super helpful

Staff super helpful, got the product that I wanted with a reduced price due to go outdoors card.

30 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

This is to thank Wendy from Go Outdoors…

This is to thank Wendy from Go Outdoors Wigan. Who went above and beyond on Saturday to ensure i got exactly what i needed.
If anyone needs a company medal she does you should teally value her as shes oure GOLD.

3 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wigan

Respuesta de GO Outdoors - Wigan

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

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