GO Outdoors - Wolverhampton Opiniones 

2714
TrustScore: 5 sobre 5

4,8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful assistant, Mel, who was patient and knowledgeable when I was pucking new walking boots/shoes. I also bought a reduced T shirt, which will come in useful.on my forthcoming holiday.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came to buy a camping toilet and while browsing was approached by Ade who asked if we needed any assistance. I had a question re the chemicals needed and he explained the difference between the array... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Wolverhampton

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Reino Unido

  • 01902 907455

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2714)

34.600 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Brilliant and friendly service

Brilliant and friendly service. Abi Y served us, helped us and was lovely. Our local Go Outdoors closed so we popped in whilst visiting family. Would recommend!

20 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Every person is professional

Every person is professional, knowledgeable, very helpful and willing (and wanting) to hel and very importantly… excellent communicators.

20 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Store is really tidy

Store is really tidy, clean and well stocked. Staff that we did have contact with were very knowledgeable and helpful. Really calm and relaxed atmosphere which is really appreciated in this crazy world! We were served by Abiy who was really attentive and friendly.

13 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great place with everything you need for the outdoors.

Great place with everything you need, be it for fishing, camping, caravanning, hiking or just walking in the outdoors. plus being helped by the knowledgeable and very helpful staff. Tip! Mondays seems a good day as there less people in store.
Final tip! I noticed the amount of fishing gear they have in store. Very good prices and a vast amount of choice.
Finally a big shout out for Abiy on the till for being so helpful.

15 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly and professional

Abiy served me on this occasion. I just needed a couple of things for an upcoming trip to Canada. It was about 30 minutes before closing time on Sunday and we chatted briefly about the day. Suffice to say, it had been a bit of a tough one in some respects but she remained friendly and professional and didn’t let it affect our interaction.

Go Outdoors had exactly what I needed. I thought they probably would.

Well done and keep up the good work.

14 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

AS SOON WE ENTERED THE STORE ASHLEY ASK…

AS SOON WE ENTERED THE STORE ASHLEY ASK IF HE COULD HELP FROM START TO FINISHING AND MANY QUESTIONS LOL AND HELP TO LOAD OUR CAR

14 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very pleasant staff

Very pleasant staff

2 de junio de 2026
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 3 estrellas sobre 5

In store service is amazing - Order to Collect not so much

In store service is amazing. Staff are awesome and attentive, and the stock is beyond par with excellence. i cannot fault them.
However, shopping online, have a home delivery, not collect from store. i should have listened to my friend who had a similar experience but I went ahead and ordered something that I needed on a time sensitive basis due to be delivered in 3-5days. after almost 2 weeks of no updates, I rang customer services who told me the item was at the store on day 5 but the notification email "hadn't been sent for some reason" So off I went to the store in my lunch break to pick up my order. Upon arrival I was told it was not in the store. I left frustrated, and called customer services on the way back to work. During the call I was asked if I could turn around and go back to the store as the item was 100% there for me to collect. I could not but had another call whilst at work to confirm the item available to collect after work. Thankfully the operator was awesome and managed to double confirm the item was on the desk awaiting my collection after work. But after nearly two weeks wait for an item that was already there then being turned away after travelling 45mins the frustration had already been firmly implanted in my mind. It will be home deliveries for me from now on if ordered online.

2 de junio de 2026
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Review

staff polite & Efficient a pleasure doing Business

2 de junio de 2026
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very friendly staff in the…

Very friendly staff in the Wolverhampton branch

13 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Ably had served us and was perfectly…

Ably had served us and was perfectly helpful, had informed us another discount we could’ve had, super helpful 5/5

13 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Always a great choice at reasonable…

Always a great choice at reasonable prices.

I was served by Wiktoria who was extremely helpful

9 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great store with plenty of choice

Great store with plenty of choice. Found the item I was looking for straightaway. I then went to the checkouts. The young lady was very polite and helpful. The young lady was Willtoria.

9 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I was shopping with my daughter for her…

I was shopping with my daughter for her DofE expedition and both Ryan and Ade were very knowledgeable with required products. They went out of their way to help me choose the right products and also advised me of the available discounts through Go Outdoors which saved me a good chunk of money. Thank you both, it was a great experience shopping at Go Outdoors.

8 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service at Go Outdoors Wolverhampton

Abby and Vicky helped us find exactly what we needed and were so helpful explaining pros and cons. It was an excellent piece of customer service.

8 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly, helpful staff.

The staff were all very friendly and helpful.

7 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful staff

Marc was exceptionally helpful, friendly and attentive in assisting me. Nothing was too much trouble, and I felt my custom was valued.
Ann - Marie on the checkout was also very friendly.

5 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Happy

Abi Y served me. She was very pleasant. Service with a smile and information.

6 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for giving us 4 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service by Ryan and Tina.

5 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Tanita & Wiktoria were very helpful and…

Tanita & Wiktoria were very helpful and i had a great experience! Great staff :)

3 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

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