GO Outdoors - Wolverhampton Opiniones 

2714
TrustScore: 5 sobre 5

4,8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tina served me to footwear. She was very knowledgeable and helpful. Her attitude was very professional and nothing was too much trouble for her. I'll definitely be back. Thanks, Tina. Chris, Sheff... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful assistant, Mel, who was patient and knowledgeable when I was pucking new walking boots/shoes. I also bought a reduced T shirt, which will come in useful.on my forthcoming holiday.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Wolverhampton

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, Reino Unido

  • 01902 907455

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,8

Todas las opiniones

(2714)

34.694 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The store is easy to navigate and find…

The store is easy to navigate and find what you’re looking for. Served by Abi Y today and she was very pleasant helping with reading the sizing on the socks for me as I hadn’t taken my glasses into store. She was also interested in me as a person asking about my day.

18 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Customer assistance by Abiy

Abiy- served us on tills. She was so polite and patient when we couldn’t remember the address of our discount card. Had a good laugh with her. Great wa to start our Saturday.

Mark also answered all our questions about the oex tent box. Very grateful for his insight and hoensty. We will be back again soon .

18 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Grandson's coat.

Called onto the store for a coat for my grandson. The staff were helpful and knowledgeable. The refurbishment has improved the store. There is plenty of free parking. All in all a great experience. 10/10 from me.

15 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I bought an OEX tent box

I bought an OEX tent box, first the members price was fantastic, a serious discount.
Second, ALL the staff I encountered were exceptional, helping get it onto my car and in the initial discussing of the actual equipment.
Finally, a special thanks to Ade, who assisted in helping me fix and secure the box onto my car, getting wet in the process as the heavens opened. Top man.
Many thanks to all.

12 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Abbie gave me a refund without any…

Abbie gave me a refund without any problems, she was very polite and helpful.

11 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Everything was accessible and enjoyed…

Everything was accessible and enjoyed browsing around store. Ann-Marie was very polite and helpful.

11 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent shopping experience.

I have my DofE expedition in a few weeks but luckily Jess W was there to help. She spent time with us going through the kit list and suggesting cheaper but still high-quality alternatives to suit our budget. Having done DofE herself, her knowledge and advice was amazing. She was funny and easy to talk to which made our shopping experience more enjoyable. Five stars from us, thank you Jess W. ⭐️⭐️⭐️⭐️⭐️

12 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Got what we needed at great price

Got what we needed at great price. Great assstance from Abi Y

11 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Upgrade

The store looks great after it's upgrade and has a great open layout with everything you could hope to get your hands on for an outdoor experience. Abby was great help at checkout as well.

30 de marzo de 2026
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Was served by Ann-Marie who could not…

Was served by Ann-Marie who could not have been more welcoming or professional. Service with a smile and a helpful attitude goes a long way.

4 de abril de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great Customer Service

We bought quite a lot of stuff - Berghaus tent, footprint, carpet, gazebo etc and received superb help from Vicky and then Simran regarding the various bundles and the stores own discount. Very happy with purchases and assistance received.

22 de marzo de 2026
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful staff (Tanita)

Helpful staff (Tanita), well organised and tidy store. Variety of products.

28 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Tanita was amazing

Tanita was amazing.
Great customer service, lovely lady.
The Wolverhampton branch was so nice and peaceful, very clean and well organised.

28 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent

Excellent. Sabrina was very helpful when she served me.

27 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I visited the Wolverhampton branch and…brought a air tent

I visited the Wolverhampton branch and brought a air tent on Sunday but the foot print and carpet wasn’t available I was told to come back before the offers finished as the store had been revamped they were offering an extra 15% of in store only I returned Wednesday before the offers expired and on both occasions the help from the staff was excellent.The service and help from carrying the tent to the counter and providing the discount and advice was really good .
The staff names who helped on both occasions were Jo /Vicky and Abi great customer care and service on both visits

25 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I used Go outdoors

I used Go outdoors. Last week at wolverhampton i was very impressed with the brilliant service. I was also fortunate to talk to the store manager who was a first class Guy and customer servicewas Brilliant i see they have finished the upgrade on the store and will be shopping there for sure in the future good luck to Marc at Go outdoors Wolverhampton and all the very pleasant staff Nick

19 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Brandon and simran were great

Brandon and simran were great. Couldn't be more helpful

23 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Grand re-opening

Thanks Ryan.
Great customer service with a smile and a bit of banter.
Just the thing you need at the tills after trawling the store for the best buys on its Grand re-opening.

21 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good variety of products and kind…

Good variety of products and kind personnel.

16 de marzo de 2026
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Lovely, well-stocked store with great staff

All of the staff were helpful, friendly and courteous. The shop layout was good and clean. Good choice of stock great prices. Grateful for the toilets!
My only issue was the loud music at the entrance on the day we visited. I didn’t mind the music per se, but it was just too loud. Once the music stopped, I could concentrate on what I wanted to purchase. I think it was a one off promotional gimmick. Despite that, enjoyed my visit and found everything I needed.

21 de marzo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Wolverhampton

Respuesta de GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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