GO Outdoors - York (Express) Opiniones 

139
•
TrustScore: 5 sobre 5

4,8

Market Street 4-6, YO1 8ST York, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent, proactive service from Daniel and team. I had been searching for sometime for specific Meindl brand boots. I had all but given up, but finally found what I needed in this store. Couldn’t re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I came to this store to buy extra dry bags but also in the faint hope someone there could fix my head torch (or I’d have to buy another one. Despite this meaning one less sale, Stu was quickly working... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited the express store again this weekend and as always the staff were incredible. I was struggling to find a good waterproof winter coat in other stores and although it seemed quite busy the staff... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful staff - guided me without being too pushy. Very grateful for their support in finding the right walking boot for me. Thank you

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. también en la categoría
  3. Club de escalada
  4. Servicio de montar a caballo
  5. Tienda de artículos para correr
  6. Tienda de bicicletas
  7. Tienda de ropa deportiva

Sobre GO Outdoors - York (Express)

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Market Street 4-6, YO1 8ST, York, England, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

139 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(139)

36.702 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Daniel was very helpful & patient…

Daniel was very helpful & patient finding various styles and sizes of fleece. Thank you!

23 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff - guided me without being too pushy. Very grateful for their support in finding the right walking boot for me. Thank you

8 de octubre de 2026
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent personal service (and a…

Excellent personal service (and a really good chat) with Liam in the store today.

16 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Had such a good experience everyone was…

Had such a good experience everyone was so helpful and found me my first pair of walking boots! Highly recommend!!

15 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good team

Good team, perfect service, kind staffs. Everything was quickly and nice. Thank you

28 de septiembre de 2026
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Daniel was extremely helpful in finding…

Daniel was extremely helpful in finding me the right coats and walking shoes for my needs. Wonderful service and pleasant team.

5 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent

Excellent, proactive service from Daniel and team. I had been searching for sometime for specific Meindl brand boots. I had all but given up, but finally found what I needed in this store. Couldn’t recommend York Go Outdoors enough. Colum

1 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Consigliatissimo

Negozio piccolo ma ricco di abbigliamento e scarpe da montagna di altissima qualità. Lo staff è stato incredibilmente gentile, accogliente e disponibile. Consigliatissimo se cercate prodotti eccellenti!

2 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Carol and Daniel were fun helpful and…

Carol and Daniel were fun helpful and responsive to my wife and I today. Recommended

1 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service from Daniel and Emily

Daniel and Emily at the Express branch in York city centre were both knowledgeable and friendly. They gave good advice and helped me to decide on the right products for my requirements and budget.

18 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great shopping experience

Items required in stock. Customer service from Gail outstanding. Great shopping experience. Thank you.

7 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Emily at York (Express) Go Outdoors was…

Emily at York (Express) Go Outdoors was extremely helpful and very patient with me while choosing walking boots.
She really did put me at ease. Thank you

28 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Amazing helpful staff

Visited the express store again this weekend and as always the staff were incredible. I was struggling to find a good waterproof winter coat in other stores and although it seemed quite busy the staff didn't hesitate to help me find exactly what I needed. They explained all the different coats to me to find one that best suited my needs, even going into the back to bring out some extra sizes. An amazing experience, will definitely be coming again!

30 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 2 estrellas sobre 5

Ineffective communication.

The staff at the York store were difficult to commincate with. I went to collect some orders that I had placed online. I asked one assistant when enteres where to go for collections. She simply said anywhere and just stared. I asked if she could deal with the order, she then simply said yes and nothing more. I then brought up my order number and she was interested and just asked for my name and what the contents were. I said here is my order number but again, she wasn't jnterested and said that she wanted to know what I ordered so she could identify the packages. While waiting, another member of staff was behind the till plainly looking board scrolling on their phone while cuatomers were mulling around. She finally decided to serve someone with minimal communication and just stared at them. It seems effdctive communication in this store seems to be difficult for them. This is one srore I won't be rushing back to anytime soon.

30 de agosto de 2026
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service at the York branch of Go Outdoors

Go Outdoors in York was the third shop I'd tried to buy a pair of walking sandals. My husband and I had decided to look round York's shops on Bank Holiday Monday. As soon as we entered Go Outdoors, assistant Daniel greeted us and asked what we were looking for. He took no time to go upstairs and come back downstairs with the only pair of women's sandals they had left, which fortunately were my size! Daniel waited patiently while I tried the sandals on (I have "funny-shaped" feet) and walked around in them. He had informed me from the start of the reasonable sale price. I was very pleased to have at last found some suitable sandals, especially as most shops were running out of the type I wanted, especially in my size. The reduced price made me even happier. Daniel served me with courtesy, attention and good knowledge of the product.

31 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Emily is amazing

I spent nearly £300, Emily helped me with every step, if there was clothes I was after but not my size, she would go check the back which helped, I was able to use my Armed forces discount as well which saved me £129.

25 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly service in York

Holly was really helpful, assisted with my shoe purchase, then didn’t mind searching for my membership.

2 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Firstly I will say we meant to send our…

Firstly I will say we meant to send our delivery to the big Go Outdoors outside York but the misses did not check properly before pressing click. However, the service i received when I went down was brilliant, I needed to make a change to the order and it was sorted in minutes, I did not have my go outdoors card, not an issue, found my details and updated the system. Overall a great experience.

29 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Love the staff here

Love the staff here, everyone is always so friendly and happy to help

3 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service!

Great service!! Helped me with in store offers and the benefits of becoming a member, left with everything I wanted and had a good friendly chat with the staff member too

13 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - York (Express)

Respuesta de GO Outdoors - York (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

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