Grabstore Opiniones 

208
•
TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

AVOID! Not only was the item damaged prior to deciphering the order nor being “sturdy” as they advertised , the company confirmed I could return it and would provide an immediate refund. I return... Ver más

Valorada con 1 estrellas sobre 5

Item not shipped as per time frames on their website. Can't get a response from the company via their only form of contact. Can't comment on the quality of their products as I haven't received it but... Ver más

Valorada con 4 estrellas sobre 5

Product is great and looks very minimalistic chic for the very very affordable price. Assembly was also super easy although screws for the hooks seemed awkwardly small and was difficult to screw in so... Ver más

Valorada con 5 estrellas sobre 5

As L.V. Martins, would its the putting it right that counts! I recently bought a Diesel heater from "Grabastore NZ". Fantastic Trader, Quick and easy delivery, communication, and after care. I h... Ver más

Información sobre la empresa

  1. Mercado online

Escrito por la empresa

Welcome to GrabStore! At GrabStore, our aim is to offer you a wide range of quality products that meet the needs of our customers; from the computer, electronics and accessories to CCTV security camera systems, health and wellness devices! Not only have we got the trendiest Products, but we can also guarantee that they are of the finest quality. Our customers are our top priority and through our products, we work hard towards building long-lasting and meaningful relations with them. We started as a small business in New Zealand, and our aim is to continue providing our customers with products that keep them happy, at prices that keep them happy.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

208 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 42% de las opiniones negativas

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3,0

Todas las opiniones

(208)

11 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

False advertising

So I thought I was purchasing from another company, it was under their banner, turns out no, it's from temu going buy the video link I was sent by grabstore to help figure out how to setup. 3M filters included in the online advertisement don't even fit the cartridges, all documentation in Chinese, consumer care from grabstore sent a video link to YouTube to help me work out the setup as stated above. So the best filters you can get don't even fit the item, I'd say that's false advertising, also the actual place I bought from isn't stated in description. All round a crap experience.

19 de junio de 2024
Opinión espontánea
Logotipo de Grabstore

Respuesta de Grabstore

Hi, Can you please contact us with order number so we can product, there is no name and order number provided for this review so we are unsure about which product are you referring to. Thanks

Valorada con 1 estrellas sobre 5

Item purchased missing parts which they…

Item purchased missing parts which they claim does not include them, despite it stating so in manual and on the box. Extremely poor customer service. Do not deal with these fraudsters!

24 de abril de 2024
Opinión espontánea
Logotipo de Grabstore

Respuesta de Grabstore

Hi Jaz Graham, can you please send us order number so we cba check the product. unfortunately I can not find any email nor order number otherwise I can contact you to sort out this issue.

Valorada con 1 estrellas sobre 5

Purchased an Airless Paint Sprayer $560.00

Purchased an Airless Paint Sprayer , No instuctions in English how to assemble and use the unit. Watched a you tube video , some guy in Aussie made with an identical sprayer , i had assembled mine in the same manor, Ive told the Seller of the fault and explained where i think the fault is, Pressure control knob, cannot be moved by hand as you would expect,No pressure registering on the gauge, need to use polygrips to get it to move.
Ive told them that twice and im getting told to make a video to demonstrate the problem . It would be a short video with a lot of swearing in it . Ive asked for details of a service agent , they cant supply , ive asked for a mailing address so i can send it back .
Not supplied either. ive since hired another airless sprayer to paint my house roof at a cost of $300. 00, crap service. and no refund. Need to try a lot harder.

1 de marzo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Your courier has not delivered my…

Your courier has not delivered my purchase.
They have held it since 01/05/2024 at their Auckland depot (it is now the 6th) and were not polite nor helpful when asked about it.
Otherwise it would have been five stars.
After complaints with the courier it was finally delivered battered but was okay when unpacked.

25 de abril de 2024
Logotipo de Grabstore

Respuesta de Grabstore

Hi Lisa, I have checked our emails and there is no email from you so I believe you are referring to the the courier company, if you can send me a copy of email conversation then I can pass your feedback to the courier company's manager.

Valorada con 3 estrellas sobre 5

Charging extra for rural delivery on a…

Charging extra for rural delivery on a letter sized parcel which our posty would have delivered ... is that really necessary?

26 de marzo de 2024
Logotipo de Grabstore

Respuesta de Grabstore

Hi Don, I have checked your order and noticed we have not charged you for the rural delivery, you have paid $5 which is Non Rural shipping cost.

Valorada con 5 estrellas sobre 5

Swift Service and Quality Assurance: My Excellent Experience with ST-3000 from Grabstore

Absolutely thrilled with my purchase of the ST-3000VA Step Up/Down Transformer 3000W 220V to 110V from Grabstore. The shipping was impressively swift, ensuring I received my product without any delays. On inspection, I was pleased to find the product genuine, of high quality, and fully compliant with NZ standards. Highly recommend Grabstore for their reliable service and authentic products. Cheers for the outstanding experience!

2 de abril de 2024
Logotipo de Grabstore

Respuesta de Grabstore

Thank you Andy

Valorada con 1 estrellas sobre 5

Poor quality and customer service

Fast turnaround. Product of low quality and was not really fit for purpose. The second item did not work at all ( dead in the packet). Grabstore response was to ask me to return it at my cost and had the audacity to tell me the minimum standards required. Eventually refunded purchase price on failed unit.
Beware of quality and trying it on where retail law is concerned. I will not deal with them in future. (Purchased online through Dick Smith).

9 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast and easy

Easy, fast and efficient. Product delivered was as described and did the job as expected.

25 de marzo de 2024
Logotipo de Grabstore

Respuesta de Grabstore

Thank you Anthony

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