AVOID! Not only was the item damaged prior to deciphering the order nor being “sturdy” as they advertised , the company confirmed I could return it and would provide an immediate refund. I return... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Item not shipped as per time frames on their website. Can't get a response from the company via their only form of contact. Can't comment on the quality of their products as I haven't received it but... Ver más
Product is great and looks very minimalistic chic for the very very affordable price. Assembly was also super easy although screws for the hooks seemed awkwardly small and was difficult to screw in so... Ver más
As L.V. Martins, would its the putting it right that counts! I recently bought a Diesel heater from "Grabastore NZ". Fantastic Trader, Quick and easy delivery, communication, and after care. I h... Ver más
Información sobre la empresa
Escrito por la empresa
Welcome to GrabStore! At GrabStore, our aim is to offer you a wide range of quality products that meet the needs of our customers; from the computer, electronics and accessories to CCTV security camera systems, health and wellness devices! Not only have we got the trendiest Products, but we can also guarantee that they are of the finest quality. Our customers are our top priority and through our products, we work hard towards building long-lasting and meaningful relations with them. We started as a small business in New Zealand, and our aim is to continue providing our customers with products that keep them happy, at prices that keep them happy.
Información de contacto
Christchurch, Nueva Zelanda
- order@grabstore.co.nz
- www.grabstore.co.nz
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 42% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
False advertising
So I thought I was purchasing from another company, it was under their banner, turns out no, it's from temu going buy the video link I was sent by grabstore to help figure out how to setup. 3M filters included in the online advertisement don't even fit the cartridges, all documentation in Chinese, consumer care from grabstore sent a video link to YouTube to help me work out the setup as stated above. So the best filters you can get don't even fit the item, I'd say that's false advertising, also the actual place I bought from isn't stated in description. All round a crap experience.

Respuesta de Grabstore
False advertising
False advertising. Product different from what’s online.
Everything worked as it should
Everything worked as it should - I ordered and the arcel came within 5 days (incl long weekend) Thanks
prompt service
Item purchased missing parts which they…
Item purchased missing parts which they claim does not include them, despite it stating so in manual and on the box. Extremely poor customer service. Do not deal with these fraudsters!

Respuesta de Grabstore
Purchased an Airless Paint Sprayer $560.00
Purchased an Airless Paint Sprayer , No instuctions in English how to assemble and use the unit. Watched a you tube video , some guy in Aussie made with an identical sprayer , i had assembled mine in the same manor, Ive told the Seller of the fault and explained where i think the fault is, Pressure control knob, cannot be moved by hand as you would expect,No pressure registering on the gauge, need to use polygrips to get it to move.
Ive told them that twice and im getting told to make a video to demonstrate the problem . It would be a short video with a lot of swearing in it . Ive asked for details of a service agent , they cant supply , ive asked for a mailing address so i can send it back .
Not supplied either. ive since hired another airless sprayer to paint my house roof at a cost of $300. 00, crap service. and no refund. Need to try a lot harder.
Voltage converter i ordered is working…
Voltage converter i ordered is working correctly and was delivered on time happy

Respuesta de Grabstore
Excellent product
Excellent product. Received in perfect condition in a very short time.

Respuesta de Grabstore

Respuesta de Grabstore
Your courier has not delivered my…
Your courier has not delivered my purchase.
They have held it since 01/05/2024 at their Auckland depot (it is now the 6th) and were not polite nor helpful when asked about it.
Otherwise it would have been five stars.
After complaints with the courier it was finally delivered battered but was okay when unpacked.

Respuesta de Grabstore

Respuesta de Grabstore
Charging extra for rural delivery on a…
Charging extra for rural delivery on a letter sized parcel which our posty would have delivered ... is that really necessary?

Respuesta de Grabstore
Swift Service and Quality Assurance: My Excellent Experience with ST-3000 from Grabstore
Absolutely thrilled with my purchase of the ST-3000VA Step Up/Down Transformer 3000W 220V to 110V from Grabstore. The shipping was impressively swift, ensuring I received my product without any delays. On inspection, I was pleased to find the product genuine, of high quality, and fully compliant with NZ standards. Highly recommend Grabstore for their reliable service and authentic products. Cheers for the outstanding experience!

Respuesta de Grabstore
Poor quality and customer service
Fast turnaround. Product of low quality and was not really fit for purpose. The second item did not work at all ( dead in the packet). Grabstore response was to ask me to return it at my cost and had the audacity to tell me the minimum standards required. Eventually refunded purchase price on failed unit.
Beware of quality and trying it on where retail law is concerned. I will not deal with them in future. (Purchased online through Dick Smith).

Respuesta de Grabstore
Fast and easy
Easy, fast and efficient. Product delivered was as described and did the job as expected.

Respuesta de Grabstore
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







