We are moving from South Wairarapa to Australia. The team came and packed everything from our home efficiently and carefully. The guys were very professional and friendly, and managed to pack the cont... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
My experience with Claudia as the Sales Rep started my journey with Grace Removals. Then communication with Karina with all the paper work, insurance etc meant the experience packing team who did an a... Ver más
Moved some family (precious) items to Oz, Steven H and his assistant were extremely efficient, caring, and detail orientated, I could not have asked for a better team and they are a credit to Grace. I... Ver más
La empresa ha respondido
The only thing that went wrong was that not all the boxes were sent over from Adelaide, but this was soon rectified at the company's expense. It was, necessarily, a slow process, but smooth, and the t... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Grace Removals
Escrito por la empresa
International Moving
We have the global network and service capability to expertly pack and move your precious household effects to almost any international destination.
Moving in New Zealand
Why visit 10 websites to find a better deal when you can visit one?
Moving to Australia
With more than 40 branches across Australia and New Zealand, Grace can help you relocate to any town or city anywhere in Australia including remote and regional areas.
Moving to the UK
We have successfully assisted generations of Kiwis and Brits moving between New Zealand and the United Kingdom.
Información de contacto
38d Highbrook Drive, 2013, Auckland, Nueva Zelanda
- 08004722369
- marketing@grace-removals.co.nz
- www.graceremovals.co.nz
4,6
Excelente
187 opiniones
No consta que haya invitado a opinar recientemente
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Wonderful Service
Wonderful Service, thanks to Grace teams both NZ and AU.
6 de febrero de 2020
Opinión espontánea
Respuesta de Grace Removals
Thank you Jocelyn - We will be sure to pass on your comments to the teams in Auckland and Brisbane. Good luck in Aussie. Grace Customer Service
expensive and poor service
Wrong van Damaged piano One worker injured so slow process Another worker a week into the job Had to do in two trips as van half the size from one booked
6 de febrero de 2020
Opinión espontánea
Respuesta de Grace Removals
Beverley - We are very sorry to learn of these issues. Your comments have been noted and a service failure escalation created. One of our team will contact you shortly. Thank you for bring this to our attention. Grace Customer Service
Still awaiting contact from Grace…
Still awaiting contact from Grace regarding the missing items and zero communication from the Auckland office
6 de febrero de 2020
Opinión espontánea
Respuesta de Grace Removals
Jonathan - We are very sorry to learn of these issues. Your comments have been noted and a service failure escalation created. One of our team will contact you shortly. Thank you for bring this to our attention. Grace Customer Service
Good service but the Communication on…
Good service but the Communication on the NZ side was quite poor. Invoices twice and difficult to talk to the right person at times. But go there in the end!
Thank you. Australia side was great.
6 de febrero de 2020
Opinión espontánea
Respuesta de Grace Removals
Thank you Jodi for your kind review. We will be sure to pass on your comments to the team in Auckland. They had a very busy Summer, however there is no excuse for poor communication. Grace appreciates your honest feedback. Grace Customer Service
Fantastic service
Fantastic service, and super friendly. The guys who moved us were next level. From booking and arranging the move, to the process, and afterward - it has been exemplary. See you at our next move!
6 de febrero de 2020
Opinión espontánea
Respuesta de Grace Removals
Thank you David - We will be sure to let the team in Christchurch know how pleased you were with their efforts. Good luck in the new home and thanks for trusting your move to Grace.
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