Great service from this company! I especially loved the hand written thank you note! A personal touch makes a massive difference in a world of faceless/ nameless interactions!
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Consulta las opiniones de los clientes
Needed new ski boots and helmets for next year. Mark was extremely helpful. Spent time making sure we had the right ski boots in both regards fit and our skiing ability. Delighted with the boots helme... Ver más
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Super quick delivery via UPS thank you. Purchased a Patagonia Nano Air jacket in the 1/2 price sale, a fraction of online/high street prices. A perfect fit really pleased. Highly recommend this compan... Ver más
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Unable to find a decent female size 9 walking boot anywhere near me, I contacted Great Western Camping who were immediately helpful and responsive. They made a suggestion for a Salewa boot and sent i... Ver más
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Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de artículos de campamento
- Tienda de deportes de invierno
- Tienda de esquís
Escrito por la empresa
Great Western Camping is a specialist Outdoor and Ski retailer. We stock an extensive range of clothing and equipment for walkers, skiers and climbers. Our brands include Patagonia, Salomon, Rab, Scott, Head, DMM, Petzl Dolomite and Salewa. We are a family run, independent retailer and pride ourselves in good customer service. Our shop in Dorchester was established in 1986 and has twice been a winner of the Outdoor Industry Association’s outdoor retailer of the year award.
Información de contacto
28 High East Street, DT1 1HF, Dorchester, Reino Unido
- 01305266800
- sales@greatwesterncamping.co.uk
- www.greatwesterncamping.co.uk
4,9
Excelente
268 opiniones
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Respuesta de Great Western Camping
Thank you so much for taking the time to leave us a 5 star review. It really means a lot to us as a small family business.
We hope you enjoy your new skis for many years!
Really good service in every respect
Really good service in every respect. Highly recommended. Thank you.
23 de junio de 2025
Respuesta de Great Western Camping
Thank you so much for taking the time to leave us such a lovely review.
It really means a lot to us as a small family business.
Respuesta de Great Western Camping
Thank you so much for taking the time to leave us a five star review.
It really means a lot to us as a small family business.
Absolutely Outstanding Service From Local Family Run Business
I had a fantastic experience with Great Western Camping. From the moment I walked in, the team was incredibly friendly and knowledgeable.
I was looking for the right pair of shoes for an upcoming trip to Morocco, and they went above and beyond to help me find the perfect fit. Their attention to detail and genuine care made the whole process easy and enjoyable. It’s rare to find a business that combines expertise with such warm, helpful service!
This is the kind of thoughtful, personal service you simply don’t get at a big chain, thank you Mark. Highly recommend!
13 de junio de 2025
Opinión espontánea
Respuesta de Great Western Camping
Thank you so much for taking the time to leave us such a lovely review.
It really means a lot to us as a small family business.
Terrible
Terrible. I have bought this make and model shoe / boot for about 15 years and I was sent a faulty pair via Great Western Camping. Because the fault is on the inside and cannot be photographed the manager Mark Evan refused to acknowledge that the boot could be faulty but instead suggested it was my feet and my 'customer preference'. His telephone communication was appalling. Furthermore seller unwilling to reimburse postage. I will not be buying from them ever again. Total dissatisfactory business transaction. How dare he suggest (because the boots are uncomfortable, badly made and indeed faulty) that it is my feet that are some how to blame. Outrageous behaviour. Appalling customer care! Would mark zero.
27 de mayo de 2025
Respuesta de Great Western Camping
Hello. I have sold and worn Walking Boots/Keen Boots for 42 years and in that time I have never sent any faulty goods to my fabulous customers. I asked you to send the boots back for a refund as they do not fit you. I cannot refund your postage unless they are faulty. Boots that do not fit you would not warrant being faulty, we all have different shape feet so its impossible for every Keen model to fit everyone's foot shape. I didn't think my "telephone communication was appalling" however i did think you was rude shouting at me and using offensive language! I have always tried to provide the best customer service and advice i can.
Brilliant company. Give them a go!
Brilliant company. Great selection of gear and army highly competitive prices. I purchased online and had a fabulous experience with the team who supported me throughout the purchase and beyond. Will be back again definitely. Thanks again to you all.
29 de mayo de 2025
Respuesta de Great Western Camping
Thank you so much for taking the time to leave us such a lovely review.
It really means a lot to us as a small family business.
Respuesta de Great Western Camping
Thank you so much for taking the time to leave us such a lovely review. It really means a lot to us as a small family business.
Respuesta de Great Western Camping
Thank you so much for taking the time to leave us such a lovely review. It really means a lot to us as a small family business.
Great price and fast delivery
Bought a tent footprint at a great price, which arrived within two days
12 de mayo de 2025
Respuesta de Great Western Camping
Thank you so much for taking the time to leave us such a lovely review. It really means a lot to us as a small family business.
Ordered a fleece but sent it back as…
Ordered a fleece but sent it back as wasn’t the right fit. Money was back in my bank within 48 hours 👌
18 de mayo de 2025
Respuesta de Great Western Camping
Thank you so much for taking the time to leave us such a lovely review. It really means a lot to us as a small family business.
Friendly and speedy
15 de mayo de 2025
Respuesta de Great Western Camping
Thank you so much for taking the time to leave us such a lovely review. It really means a lot to us as a small family business.
Everything worked perfectly
Everything worked perfectly! Easy to use website, straightforward payment, fast delivery. Happy customer, with a great pair of new shoes.
22 de abril de 2025
Respuesta de Great Western Camping
Thank you so much for taking the time to leave us such a lovely review. It really means a lot to us as a small family business.
We are so glad we could help you and we hope your new walking shoes do you well
Prompt and product as expected
My order arrived promptly, the product arrived in good condition and there were no issues at all. Thank you!
4 de abril de 2025
Respuesta de Great Western Camping
Thank you for your kind words and taking the time to leave a positive review, it means a lot to a small family business.
Respuesta de Great Western Camping
Thank you for your kind words and taking the time to leave a positive review, it means a lot to a small family business.
Great Western Camping provided great…
Great Western Camping provided great service, from fast delivery to easy returns. Polite staff helped with product details before purchasing.
28 de febrero de 2025
Opinión espontánea
Respuesta de Great Western Camping
Thank you for your kind words and taking the time to leave a positive review, it means a lot to a small family business.
We will aim to get 5 stars next time 😊
Great item
Great item. I bought some ski poles. This was the only company that had the model and size in stock. Very fast despatch and delivery. Very happy with the purchase.
23 de marzo de 2025
Respuesta de Great Western Camping
Thank you for your feedback and taking the time to leave us a 5 star review. It means a lot to a small family business.
Very impressed with Great Western…
Very impressed with Great Western Camping's speedy delivery and speed of refund when I had to return a Mountain Hardware fleece as it was too big. I purchased a size M, which is the same size as a couple of Mountain Hardware fleeces I have had for ages. However, size M now is now much larger.
16 de marzo de 2025
Respuesta de Great Western Camping
Thank you for your feedback and taking the time to leave us a 5 star review. It means a lot to a small family business.
Superb range of excellent products
Superb range of excellent products. Bought Dolomite boots and shoes. Who knew you could get such Italian cool walking shoes? 10 miles of hill walking in mud and rain, we knew we’d taken the right friendly specialist advice. So comfortable
21 de marzo de 2025
Opinión espontánea
Respuesta de Great Western Camping
Thank you so much for taking the time to leave us such a lovely review. It really means a lot to us as a small family business.
We're so glad we could help you and we hope your new walking shoes and boots do you well
Respuesta de Great Western Camping
Thank you for taking the time to leave us a 5 star review. It means a lot to a small family business.
Respuesta de Great Western Camping
Thank you for taking the time to leave us a 5 star review. It means a lot to a small family business.
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