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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would like to thank Hales Home Care for giving me the opportunity to work as a Senior Carer for over three years. I learned so much during my time with the company and had the privilege of caring... Ver más

Valorada con 5 estrellas sobre 5

Joined Hales Newcastle some months as a Care Assistance. It has been an great journey, the learning, the support, the guidance and training have all been wonderful. Hales Newcastle, It's Care com... Ver más

Valorada con 1 estrellas sobre 5

Hales couldn't supply a decent carer who could shower my sister without hurting her so this person, not fit for the job was her main morning carer from June tol December. Then when my sisters care rev... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I think it’s funny that all these positive 5 star reviews were all left around y he same day. this might have something to do with the fact they were all offered £5 to write a review on indeed and goo... Ver más

Información sobre la empresa

  1. Servicios de asistencia médica a domicilio

Escrito por la empresa

Hales Home Care, a division of Hales Group, is one of the UK's leading providers of home care services with 25 years of expertise in providing bespoke person-centred home care support to vulnerable individuals in our communities. Supporting 16 regions across England, fully regulated by the CQC (Care Quality Commission), Hales Home Care delivers over 2.6 million visits of personalised care each year, ensuring individuals remain independent and safe in the comfort of their own homes.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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3,0

Todas las opiniones

(68)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly personal service from a great team

Very personal service from a friendly team of carers, who were knowledgeable in my specialist diabetic needs. Patient and caring, especially throughout the challenging times of covid and the isolation I felt. They were able to support my love of music and films spending 1:1 time with me.

29 de junio de 2022
Opinión espontánea
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Respuesta de Hales Home Care

Thank you for taking the time to share your positive experience with our team at Hales. We strive to provide excellent care that supports each service user's specific needs and we are pleased that we could meet your expectations of a professional care provider.

Valorada con 1 estrellas sobre 5

Review of hales home care hull

Review: of Hales Homecare Hull ( Everything is my opinion )
the office staff are unable to work without untruthful, being misleading, and rude, they also slander their own carers and don't give any support whatsoever to them!
some of the office staff moved from hica at home.
The manager is rude, contradicting and is not interested in listening to your issues the manager is incapable of hurdling cattle in my opinion.
I WOULD NEVER EVER RECOMMEND HALES HOMECARE HULL
After my grandma, Jessie received verbal abuse from 2 different carers.
and the office as a whole providing misleading untruthful information to social services and accusing me of being Threating to staff which was untruthful and outrage.
the amount of service WE received was disgusting and I wouldn't even recommend that look after a toenail !!
I must say some of the carers are lovely and would do ANYTHING for the care receiver it's just some let down the company.
companies like this should be closed.
I will be here for anybody who has received abuse from hales home care hull and I will help them report this company to Every possible third party needed to feel free to contact me.
I will add this review an all review platforms

5 de julio de 2021
Opinión espontánea

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