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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great Customer Service, with a phone call upon placing our order, to ensure we had ordered the right part for the right machine. A few mishaps with FedEx on delivery. But the follow up from John sh... Ver más

Valorada con 5 estrellas sobre 5

Very impressed with John and the team who were persistent and thoughtful with our order, which was quite complex. Super pleased with the equipment now it is in and working. Thank you.

Valorada con 4 estrellas sobre 5

We used halls on behalf of a UK client for catering hardware across a number of locations. Halls were responsive and clear up front on expected deliveries as well as keeping us aware of the entire... Ver más

Valorada con 5 estrellas sobre 5

brilliant, prompt and fantastic customer service. we rang them in the morning and they sorted out our problem with our machine within an hour of sending photos of the issue. great advice and help as w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros para restaurantes
  2. Restaurante

Información proporcionada por diversas fuentes externas

Established in 1975, Halls International is one of the leading providers of commercial catering equipment to the foodservice industry around the world.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

77 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(77)

4 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Hatco salamander

Great product received today,after a few problems with the courier! John was great at chasing them up and keeping me in the loop!

16 de febrero de 2023
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thanks for the review Trevor!

Valorada con 5 estrellas sobre 5

Great service on the deliery of the…

Great service on the deliery of the machine.

Got back to me quickly on timetables for the delivery and any queries I had. Would recommend them highly.

22 de septiembre de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thank you for your review Tom.

Valorada con 5 estrellas sobre 5

Tempering machine to the USA

John did a great job. I bought the T5 tempering machine and it works great. I live in the US and we were a bit worried about going with a UK supplier due to the difference in power and custom clearance. There was a bit of delay on the Italy side and ordering in August was always going to be an issue (from an American perspective) but in the end the machine worked great and the purchase was successful

13 de noviembre de 2022
Opinión espontánea
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Respuesta de Hallsintl

Thank you for your review Greg, we are happy you are enjoying your machine. Halls Intl team :)

Valorada con 5 estrellas sobre 5

Highly Satisfied

This was a repeat order having had excellent service the first time around - and this time was no exception. Great value, efficiently handled and promptly delivered. A minor hiccup by the courier but this was quickly rectified. What more could you ask for!

4 de noviembre de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thank you for your review Geoff. Halls Intl Team :)

Valorada con 5 estrellas sobre 5

Panasonic microwave

Good courier, good product competitively priced

Thank you

26 de octubre de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thank you for your review James. Halls Intl team :)

Valorada con 5 estrellas sobre 5

Excellent Company

Bought a Mirror 1300E from halls and after shopping about seen these beat competitors by ££££s. The griddle is amazing. John has been quick to answer any queries. Very professional company. Thank you

20 de octubre de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thank you for your review Peter.

Valorada con 4 estrellas sobre 5

Very reasonably priced compared to…

Very reasonably priced compared to other websites. Easy to contact. I just happened to order at the wrong time when the factory ordered from closed for a few weeks (in italy) so it took a while getting to me but fault was not with halls international. I had issues ordering from the website but it was rectified quickly by sending an invoice instead. Rotisserie oven looks amazing! Yet to test it out so cannot review the oven itself. Liked the personal experience calling Halls as I kept getting through to the same employee so I didn't have to keep repeating myself.

3 de octubre de 2022
Opinión espontánea
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Respuesta de Hallsintl

Thank you for your review, Bethany. We hope you enjoy your oven. Halls Intl team.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service - went the extra mile to source a newer model at the same price.

14 de junio de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Happy we could help and thank you for your review Pippa.

Valorada con 5 estrellas sobre 5

Helpful and on time.

Purchased a Pomati T10 Chocolate Tempering Machine.

Well in fact I started ordering a T5, and just a few weeks before it was due to be delivered I realised an upgrade to the T10 suited be better, Halls kindly agreed to upgrade the order and a T10 was delivered in the specified timeframe instead.

3 de junio de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thank you for your review Lewis.

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, with great products! thank you so much for helping me out.

10 de abril de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thank you for your review! Glad we were able to help.

Valorada con 5 estrellas sobre 5

I found Halls international online…

I found Halls international online which offer really good price compare to other sites. John has been helpful before I ordered online when i called. Though the delivery from supplier create a bit of problem but john has tried his best to solve out before the weekend.

overall experience with john of Halls is good and responsive so will look to buy from them again when they can offer good price and have what we want.

30 de marzo de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thank you for the review Anna. Have a nice weekend!

Valorada con 5 estrellas sobre 5

After ordering from Halls intl I can…

After ordering from Halls intl I can say although there were some hiccups along the way, John was very helpful in resolving the supply issues and even made alternative suggestions for similar equipment. All in all I couldn't fault the customer service side of Halls but would suggest calling them before placing orders as they are far more informative and helpful then through their website.

I would definitely give them first refusal for future equipment.

11 de marzo de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thank you for taking the time to review.

Valorada con 5 estrellas sobre 5

Excellent service from the team at…

Excellent service from the team at Halls Intl.
Enquiry was responded to promptly.
Requirements were established and product was despatched quickly.
Would highly recommend.

1 de marzo de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thank you for taking the time to review Neville.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service - had a small hiccup with the delivery company which Halls were all over to find a solution quickly and professionally

27 de febrero de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thank you for your review Chet.

Valorada con 5 estrellas sobre 5

Another boring review.

Another boring review.

I researched the product I wanted extensively. A Miraclean griddle. Halls international were the most competitive Company I found. Although I had not dealt with them before. I contacted them for more details. The company contacted me on Black Friday to offer an additional discount on their already low price.

I ordered the unit It arrived on the day advised, in good condition. All very efficient and boring, no trauma or drama. So I will definitely use them again.


As it was

20 de febrero de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thanks for taking the time to review Paul it's much appreciated.

Valorada con 5 estrellas sobre 5

Amazing customer service!!

Ordered a water softener last Summer. There was a delay with the order but their customer service was just brilliant, they chased it up for me and kept me informed of the progress without me having to call them, which makes a change from most companies!
Can’t recommend them enough…. Well done!!

26 de enero de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

We appreciate you taking your time to review and sharing your experience. Thanks Amanda.

Valorada con 5 estrellas sobre 5

Really easy

Really easy, fast and efficient services

25 de enero de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thank you for your review Robert it's much appreciated.

Valorada con 4 estrellas sobre 5

Ordered from their website for…

Ordered from their website for equipment for my business, as prices were very competitive.
Arrived promptly.
Jason organised my order, advising on alternative products for my business
Big thanks Halls Int

22 de enero de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thank you for your review Joan.

Valorada con 5 estrellas sobre 5

Excellent customer service despite supply chain problems.

I ordered and paid for a hob kettle. Unfortunately I was told that, because of the current supply chain problems, it was not in stock.
John was extremely helpful and transparent, also very quick to reply to emails. Thank you John.
I asked for a refund as the lead time for supply was quite long, again totally honest.
My money was back in the account within an hour, excellent service.
I have given 5 stars, not for the product, but for the excellent customer service I received, I wish all online companies were like this! Pity I didn't get my kettle but it's on back-order.
Chris Richardson

14 de enero de 2022
Opinión espontánea
Logotipo de Hallsintl

Respuesta de Hallsintl

Thanks for taking the time to review Chris, as soon as your kettle comes in we will notify you. Have a nice weekend!

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