Great Customer Service, with a phone call upon placing our order, to ensure we had ordered the right part for the right machine. A few mishaps with FedEx on delivery. But the follow up from John sh... Ver más
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Consulta las opiniones de los clientes
Very impressed with John and the team who were persistent and thoughtful with our order, which was quite complex. Super pleased with the equipment now it is in and working. Thank you.
We used halls on behalf of a UK client for catering hardware across a number of locations. Halls were responsive and clear up front on expected deliveries as well as keeping us aware of the entire... Ver más
brilliant, prompt and fantastic customer service. we rang them in the morning and they sorted out our problem with our machine within an hour of sending photos of the issue. great advice and help as w... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Established in 1975, Halls International is one of the leading providers of commercial catering equipment to the foodservice industry around the world.
Información de contacto
Waterloo Street 11, NE1 4DP, Newcastle upon Tyne, Reino Unido
- www.hallsintl.com
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Hatco salamander
Great product received today,after a few problems with the courier! John was great at chasing them up and keeping me in the loop!

Respuesta de Hallsintl
Great service on the deliery of the…
Great service on the deliery of the machine.
Got back to me quickly on timetables for the delivery and any queries I had. Would recommend them highly.

Respuesta de Hallsintl
Tempering machine to the USA
John did a great job. I bought the T5 tempering machine and it works great. I live in the US and we were a bit worried about going with a UK supplier due to the difference in power and custom clearance. There was a bit of delay on the Italy side and ordering in August was always going to be an issue (from an American perspective) but in the end the machine worked great and the purchase was successful

Respuesta de Hallsintl
Highly Satisfied
This was a repeat order having had excellent service the first time around - and this time was no exception. Great value, efficiently handled and promptly delivered. A minor hiccup by the courier but this was quickly rectified. What more could you ask for!

Respuesta de Hallsintl
Panasonic microwave
Good courier, good product competitively priced
Thank you

Respuesta de Hallsintl
Excellent Company
Bought a Mirror 1300E from halls and after shopping about seen these beat competitors by ££££s. The griddle is amazing. John has been quick to answer any queries. Very professional company. Thank you

Respuesta de Hallsintl
Very reasonably priced compared to…
Very reasonably priced compared to other websites. Easy to contact. I just happened to order at the wrong time when the factory ordered from closed for a few weeks (in italy) so it took a while getting to me but fault was not with halls international. I had issues ordering from the website but it was rectified quickly by sending an invoice instead. Rotisserie oven looks amazing! Yet to test it out so cannot review the oven itself. Liked the personal experience calling Halls as I kept getting through to the same employee so I didn't have to keep repeating myself.

Respuesta de Hallsintl
Excellent customer service
Excellent customer service - went the extra mile to source a newer model at the same price.

Respuesta de Hallsintl
Helpful and on time.
Purchased a Pomati T10 Chocolate Tempering Machine.
Well in fact I started ordering a T5, and just a few weeks before it was due to be delivered I realised an upgrade to the T10 suited be better, Halls kindly agreed to upgrade the order and a T10 was delivered in the specified timeframe instead.

Respuesta de Hallsintl
The buyiing did go through all the…
The buyiing did go through all the way ok any hold up was dealt with it fast
Thank you guys!!

Respuesta de Hallsintl
Amazing customer service
Amazing customer service, with great products! thank you so much for helping me out.

Respuesta de Hallsintl
I found Halls international online…
I found Halls international online which offer really good price compare to other sites. John has been helpful before I ordered online when i called. Though the delivery from supplier create a bit of problem but john has tried his best to solve out before the weekend.
overall experience with john of Halls is good and responsive so will look to buy from them again when they can offer good price and have what we want.

Respuesta de Hallsintl
After ordering from Halls intl I can…
After ordering from Halls intl I can say although there were some hiccups along the way, John was very helpful in resolving the supply issues and even made alternative suggestions for similar equipment. All in all I couldn't fault the customer service side of Halls but would suggest calling them before placing orders as they are far more informative and helpful then through their website.
I would definitely give them first refusal for future equipment.

Respuesta de Hallsintl
Excellent service from the team at…
Excellent service from the team at Halls Intl.
Enquiry was responded to promptly.
Requirements were established and product was despatched quickly.
Would highly recommend.

Respuesta de Hallsintl
Great customer service
Great customer service - had a small hiccup with the delivery company which Halls were all over to find a solution quickly and professionally

Respuesta de Hallsintl
Another boring review.
Another boring review.
I researched the product I wanted extensively. A Miraclean griddle. Halls international were the most competitive Company I found. Although I had not dealt with them before. I contacted them for more details. The company contacted me on Black Friday to offer an additional discount on their already low price.
I ordered the unit It arrived on the day advised, in good condition. All very efficient and boring, no trauma or drama. So I will definitely use them again.
As it was

Respuesta de Hallsintl
Amazing customer service!!
Ordered a water softener last Summer. There was a delay with the order but their customer service was just brilliant, they chased it up for me and kept me informed of the progress without me having to call them, which makes a change from most companies!
Can’t recommend them enough…. Well done!!

Respuesta de Hallsintl

Respuesta de Hallsintl
Ordered from their website for…
Ordered from their website for equipment for my business, as prices were very competitive.
Arrived promptly.
Jason organised my order, advising on alternative products for my business
Big thanks Halls Int

Respuesta de Hallsintl
Excellent customer service despite supply chain problems.
I ordered and paid for a hob kettle. Unfortunately I was told that, because of the current supply chain problems, it was not in stock.
John was extremely helpful and transparent, also very quick to reply to emails. Thank you John.
I asked for a refund as the lead time for supply was quite long, again totally honest.
My money was back in the account within an hour, excellent service.
I have given 5 stars, not for the product, but for the excellent customer service I received, I wish all online companies were like this! Pity I didn't get my kettle but it's on back-order.
Chris Richardson

Respuesta de Hallsintl
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