Hampshire Flag Company Opiniones 

312
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Couldn't have been more helpful. Due to an urgent requirement, they expedited my order even though it was only a small order. My flag arrived even sooner than I expected and is exactly what I hoped fo... Ver más

Valorada con 5 estrellas sobre 5

Excellent service. Friendly and professional. Nothing was too much trouble. Purchased a mini feather banner. Quality and finish was excellent. It will take pride of place at any and all future e... Ver más

Valorada con 5 estrellas sobre 5

The whole process was extremely well handled by David Riddell. He provided expert guidance and reassurance that the flag size and quality that I wanted was suitable and fitting. The promised de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I couldn't recommend this company more - from the moment of enquiry, everyone was always so prompt and quick to reply. Delivery was quick and on schedule. Assisted and helped with recommendations on w... Ver más

Información sobre la empresa

  1. Servicio de impresión digital
  2. también en la categoría
  3. Fabricante de estands para exposición
  4. Tienda de banderas

Escrito por la empresa

Founded in 1981, HFC began in a small home garage in Waterlooville, Hampshire. Here, our founder Roy Carr started manufacturing bunting by hand. Realising the potential of his idea he decided to start producing hand painted banners before then moving onto hand sewn Flags. Over the years the company continued to grow, In 2002 Roy retired and the next generation of the family took over and Angela his daughter owns the company to this day. Since 2002 HFC has rapidly gone from strength to strength. From its humble beginnings it has now become an award winning business with a 40 strong team housed in a 11,500sq/ft building, supplying clients nationally and internationally. The Hampshire Flag Company excels at bringing products, services and brands to life in spectacular colour and quality. Established over 40 years ago, this family run business produces hand sewn national and international flags, digitally printed flags, PVC banners, marine flags, bunting and table flags in addition to offering a bespoke flag design service. It supplies and installs an extensive range of flagpoles including Eco, Tapered, Glassfibre and heavy-duty poles. Hampshire Flag also offers a complete Café Barrier, Banner and Event Flag range to suit all kinds of locations and occasions. As experts in the printing field and using state-of-the-art equipment, the 40-strong team at Hampshire Flag offers PVC, textile and vinyl printing services. This Waterlooville-based firm is the recent winner of three prestigious business awards including 'Small Business of the Year'.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

312 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(312)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Helpfull and fast service

Someone at the end of a phone to help with questions, together with a speedy turn-a-round
Very pleased with print quality

18 de noviembre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hello Mary, thank you very much for taking the time to leave this lovely review. We are delighted to hear that you are happy with the quality of service we provide. If you need anything else in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

ordered from here before

ordered from here before, easy and quick, no brainer really

2 de noviembre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hello Darren, thank you very much for purchasing from us again. We are so glad that we impressed you enough for you to return!

Valorada con 5 estrellas sobre 5

Super helpful staff and great product

Super helpful staff and very happy with my cafe barrier and customised banner.

16 de noviembre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hello Anna, thank you very much for taking the time to write this lovely review. It is greatly appreciated. We are thrilled to see that you are pleased with the quality of our service. If you need anything else in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Happy Long Term Customer

I've been using Hampshire Flag for a long time now, mainly because they are so quick, efficient and easy to deal with. Plus, the products I've ordered over the years have been top quality. I'd recommend them to anyone looking for fast and friendly service.

7 de noviembre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hello Cliff, thank you so much for this glowing review. We are delighted that you are a return customer and we cant wait to work with you again in the future.

Valorada con 4 estrellas sobre 5

We were very pleased with the product…

We were very pleased with the product and thevery quick delivery. However, we were disappointed that the Isle of Wight is subject to very expensive delivery costs. The gentlemen I spoke to kindly agreed to post the item rather than use their normal delivery company which helped considerably. A reliable, helpful Company to deal with.

1 de noviembre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hello Jan, thank you very much for leaving your feedback. It is greatly appreciated. Having to use external couriers can create problems for our customers and us, but we are looking to change that in the future. We are glad that a solution was found on this occasion, but we understand that the inconvenience was far from ideal.

Valorada con 5 estrellas sobre 5

ENFORD CHURCH ST GEORGE’s CROSS The whole process was extremely well…

The whole process was extremely well handled by David Riddell. He provided expert guidance and reassurance that the flag size and quality that I wanted was suitable and fitting.

The promised delivery date was met on time.

All round, excellent service.

Thank you

11 de noviembre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hello, thank you very much for this lovely review. I will make sure to pass your kind words on to David, who I am sure will be delighted. If you need anything else in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Highly Recommended

Used this firm for the first time for a supporters flag. The whole process was quick and efficient, used their artwork service as cost was minimal, and very, very pleased with the result. Highly recommended.

9 de noviembre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hello Des, thank you very much for taking the time to leave this fantastic review. It is really appreciated. We are delighted to hear that the flag has turned out as you would like. If you need anything else, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Lovely gift!

Really helpful and prompt communication from a very friendly lady at the company.
The product was super: really good value for money; good quality; very well packaged and exactly as described - or even better!

1 de noviembre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hello Deb, thank you very much for taking the time to leave this lovely review. We really appreciate it. We are delighted to hear that you are happy with the quality of our products and service.

Valorada con 5 estrellas sobre 5

Custom Canvas Print

I had a Custom Canvas Print produced by Hampshire Flag. It was fantastic to be able to turn a small collection of photos into such a professional product. Gave it as a gift and it was very well received.
It was a pleasure dealing with the staff at Hampshire Flag from beginning to end.
Thanks

2 de septiembre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hello, thank you very much for taking the time to provide us with your feedback. We pride ourselves in producing high quality products and we are glad to see that we hit the mark on this occasion.

Valorada con 5 estrellas sobre 5

Looks fantastic

Looks fantastic and will make great Birthday present, easy to deal with from start to finish cannot fault, will be using again for sure!

3 de noviembre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hello Mike, thank you for taking the time to leave us a review. If you need anything in the future, please do not hesitate to get in touch. The team will be more than happy to help.

Valorada con 5 estrellas sobre 5

Excellent service good quality quick…

Excellent service good quality quick delivery and very helpful on the phone when I needed advice

27 de octubre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hello Su, thank you so much for leaving your feedback. It is greatly appreciated. If you need anything in the future, please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Real life saver

Brilliant service. Super fast and reliable and helped achieve a really tight deadline for a funeral.

20 de octubre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hello, thank you very much for taking the time to provide us with your feedback. We pride ourselves in providing a high quality service and we are glad to see that we hit the mark on this occasion.

Valorada con 5 estrellas sobre 5

Excellent

Bought the printed 1 yard flag and cannot believe how good it is. Delivery was superb and very timely. Perfection.

28 de octubre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hello John, thank you very much for taking the time to leave a review. It is greatly appreciated. We are glad you are happy with our service and product. If you need anything else in the future, please do not hesitate to get in touch. The team will be more than happy to help.

Valorada con 1 estrellas sobre 5

Read the reviews and. listen to other buyers I didn't and PAID the price

Bought 2 sets of branded cafe signs and 4 poles. Nearly £500. 3 out of the 4 are within weeks floppy with the bolt not connecting. In total I had the street caretaker and 4 handymen/building look at them and none could get them to tighten. I waas told to send pictures and from the bolt they could tell 'they hand not been installed properly!!!!!! so it's our fault and the solution is for me to return these heavy items at my cost. It's may own fault, from reading the trust pilot reviews now this is the first place I should have come to see other peoples reviews which in most are so poor! Thanks Rod!!

I do not recommend and if you don't want to be let down like me and don't wast to waste your money go elsewhere

23 de septiembre de 2022
Opinión espontánea
Logotipo de Hampshire Flag Company

Respuesta de Hampshire Flag Company

Hi Kelly,

I am sorry you are unhappy with the items, and our service.

As we discussed many times, from the many images you sent to me, it looks like the items had been installed incorrectly. I am still more than happy as previously discussed to have these items returned to us and provide a full refund or replacements if the items are indeed faulty. We will also refund any postage.

Without the items coming back to us however, we cannot ascertain if the product is indeed faulty.

Valorada con 1 estrellas sobre 5

If I could give no stars I would

If I could give no stars I would. Ordered a 10m flagpole 5 weeks ago and still have not received. The delivery was to an unmanned site and I made this clear from the first communication that I needed a rough time and date so I can have someone available to take delivery.
Attempted to deliver on Monday 25th July at 4.45pm with no communication. Now I have been charged for an aborted delivery and they will not redeliver without this being paid.
Diabolical customer service DO NOT USE THIS COMPANY Go to Flagpole Express which I have done without any issues.

27 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

DON'T WANT TO KNOW RE. PROBLEMS

If there is a problem with finished article, even of their making, the customer feels as if they are making an imposition by asking that mistakes should be rectified. And, there is no especial effort on their part to pursue such work.

If you want something off the shelf then probably no problem but, custom work seems to overtax their abilities.

16 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

textbook of mistakes

First of all, I didn´t get any automatic order confirmation after placing my order.
Second, there are no way to log in to my account and see the order.
Third, mail response time is to long, and this is with easy questions.
Fourth, I didn´t get any tracking no, so I could follow my order.
Fifth, when I first asked about tracking no I get confusing answers that there aren´t any.
Sixth, when I finally pick up the order, the product are missing and all I get is 3 copies of the invoice and a customs declaration. All wrapped in a plastic bag from Royal mail.
Seventh, when I complain and ask them to resend the order, I get a choice of refund or paying 3 times the value of the product for a new transport.

26 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I couldn't recommend this company more…

I couldn't recommend this company more - from the moment of enquiry, everyone was always so prompt and quick to reply. Delivery was quick and on schedule. Assisted and helped with recommendations on what sizing would suit best (recommended me cheaper options than I thought we needed!). The flag has arrived and it is of such high quality - 10/10 from me and I would certainly use this company again.

18 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never again

Had a bespoke flag made and branded. The flag started to rip within a year . Sent it back and was charged to repair it . No goodwill gesture. Blamed us for flying the flag in poor weather . Surely if it’s not windy the flag won’t fly . Three months after the repair the flag has completely disintegrated. Not fit for purpose. An ornamental flag at best . Won’t be using them again.

21 de enero de 2021
Opinión espontánea

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