The Handmade Christmas Co Opiniones 

3992
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What great communication and products! Their customer service is exemplary. In my opinion, the prices are very reasonable for the high quality. I’ll order from them every year.

Valorada con 5 estrellas sobre 5

What a fantastic find this company is. Ordered a personalised Father Christmas letter with a “nice list” pin badge. Came very quickly and such a gorgeous looking letter! Came in a separate envelope... Ver más

Valorada con 5 estrellas sobre 5

After finding the website being unable to take my order for a personalised bauble with my wife’s name on it, for several weeks, I received an email from a kind young lady stating that the site had bee... Ver más

Valorada con 4 estrellas sobre 5

Ordered a Christmas sack for my Daughters first Christmas back in April 2026, didn’t receive an email from the company until the 10th of July. They explained then that someone in their team had passed... Ver más

4,7

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,7

Todas las opiniones

(3992)

157 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Placing an order

Very easy website to navigate and place an order. The product was delivered ahead of schedule and is of excellent quality.

12 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Customer Service !!

My family had inadvertently lost my granddaughter's Christmas sack and were desperate to replace it. I placed the order and asked if it could be rushed through as I was leaving for Germany and needed to take it with me. They were amazing!! Kept me informed of the order's progress and i received it in good time. So wonderful to work with such a caring company!!

11 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent company with great…

An excellent company with great products. As a smaller company the customer service seemed a lot more personal. My gifts were fudge crackers going to New Zealand and I had updates of where they were from start to arriving there. I will use again and definitely recommend.

8 de diciembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointing personalisation

I’ve ordered previously and had a good experience, so after having our first baby wanted to add to our collection of personalised items. The quality of all of the items was great, but our son’s surname was missing characters on 2 of the 3 items!
I emailed the customer service team, and was told this was my error and they couldn’t help me beyond offering me a 50% discount on a reorder. I’ve been very frustrated as I typed my son’s name correctly on 3 separate items, and received 3 different variations. No where in the descriptions does it state a character limit, and I was told it was my error for not checking the confirmation email (why would I, I know how to spell my own surname?)
After some back and forth, and getting increasingly closer to Christmas, I responded to give up and reorder only to receive no response from the customer service team.
So disappointed, as I’ve used mine and my husband’s stockings for 7 years now and just wanted to expand our collection for our son.

My advice is pray you don’t have a long name or need any help from the customer service team.

19 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Failed to put in the correct address for delivery I got in touch and and received an immediate response.
As for the product, my 4 year old fully believed it and my wife cried 😂

6 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely perfect 👌

Absolutely perfect personalised wrapping paper.First time I have used this company but they are definitely my go to shop from now on.
Very good quality paper,beautiful designs and speedy delivery ~well done.

11 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Santa Sack

Delivered in good time.
A great quality product, well made and a good size.
Reasonably priced.
I recommend them.

12 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Christmas sacks

Have purchased many items, my favourite being the Christmas sacks. Great quality and love that they can be personalised, I ordered one again this year for the newest member of the family as well as three lovely gingerbread men tree decorations. Great service and delivery always ☺️

1 de diciembre de 2025
Opinión espontánea

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