Heirloom Fair Legal  Opiniones 

260
•
TrustScore: 2.5 sobre 5

2,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I called once. within 30 seconds I was rudely interrupted by an ignorant call, handler. She then did this again. And again. Of course, no manager available. I would rather get Dave down the pub to... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Never signed up to them as i have never had a car on finance before. And then to make it even worse i get an email from them saying i have 14 days to cancel so i reply to there email mypcpclai... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Avoid these time wasters. Harras you via emai to fill in the questionnaire they sent after a phone call saying they can deal with the claim. Then after all information sent ,they responded with, we c... Ver más

Valorada con 5 estrellas sobre 5

Christine is one of the top solicitors when it comes to GDPR claims. Christine is truly professional, knowledgeable and has the skills to get a good outcome. Christine sends regular updates without th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios legales

Escrito por la empresa

Fairness isn't just in our name -it's the reason we exist. We're here to equip you with the support and tools to pursue fairness and justice across areas of financial law, including motor finance mis-selling, irresponsible lending, and bank fraud.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

260 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 86% de las opiniones negativas

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2,7

Todas las opiniones

(260)

19 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First Class Service From Beginning To End

Great service from beginning to end. My case handler was efficient, knowledgeable and gave excellent, experience-based advice whenever required. From the moment the case was handed over from a previous firm, Benjamin got up to speed with the detail immediately and showed empathy, professionalism and gave me the reassurance that my claim was now in safer hands. Ultimately, the claim was settled for a higher amount than had been sought by previous counsel, and was done so quickly, with minimum hassle and I was kept up to date on the progress every step of the way. Truly a first class experience from start to finish.

28 de enero de 2022
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Hi Martin. We were all really pleased with the result that Ben delivered for you. Thank you for sharing such fabulous feedback. Jon

Valorada con 5 estrellas sobre 5

Amazing service

Ben was amazing. Kept me informed through every step and advised where nessasary I felt in very safe capable hands. Would definitely recommend.

28 de enero de 2022
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Hi Kim. Thanks for your kind words. I have passed your comments on to Ben.

Valorada con 5 estrellas sobre 5

Superb service

Prompt comms, complex areas explained clearly, simple technical-free language, avoiding jargon, realistic about prospects- everything that I wanted I got. These folks know what they're talking about and take things seriously demonstrating empathy also

27 de enero de 2022
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Respuesta de Heirloom Fair Legal

We aim to tick every box and it looks like we succeeded in you case. Thank you very much for taking the time to let us have your feedback.

Valorada con 5 estrellas sobre 5

Philip was great

Hayes Connor handled my case brilliantly, from start to finish. Philip was absolutely excellent. I'd definitely recommend this firm.

23 de diciembre de 2021
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Respuesta de Heirloom Fair Legal

Hi John. Thank you for taking the time to leave such great feedback. I have passed this onto Philip and he is delighted.

Valorada con 5 estrellas sobre 5

The team at Hayes Connor were…

The team at Hayes Connor were brilliant. My solicitor, Philip, was outstanding in his communication and keeping me up to date with everything that was happening and offered the right advice.
He was respectful, positive, polite and friendly, knowledgable and very hardworking... a real credit to Hayes Connor Solicitors.
I'm 100% sure I chose the right company to help me. Very happy with the outcome. Thank you!

18 de diciembre de 2021
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Hi Kirsty. Wow that's some review. Thank you very much. Jon

Valorada con 5 estrellas sobre 5

Thank uou for your attentive calls

Thank uou for your attentive calls . James was able to achieve a swift completion and payout. What a releif to mot have to constantly chase!

16 de diciembre de 2021
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James is a tenacious in his approach to settling claims and his client care is second to none. Thank you you leaving this fantastic review.

Valorada con 5 estrellas sobre 5

Great customer service from Hayes…

Great customer service from Hayes Connor, updated me from start to finish. Very easy to get in contact with the file handler and always responded promptly, very understanding and kind, couldn't fault them at all.

14 de diciembre de 2021
Opinión espontánea
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Respuesta de Heirloom Fair Legal

Hi there. Thank you for letting us have such great feedback - it is much appreciated by us all.

Valorada con 5 estrellas sobre 5

Hayes Connor dealt with my data breach…

Hayes Connor dealt with my data breach claim in a professional manor, they kept me up to date with my claim and there representatives were always polite and clear in there instructions. Hayes Connor also exceeded my expectations with the amount of compensation I received. I would highly recommend this firm and would certainly use them again.

10 de diciembre de 2021
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Hi Paul. It is fantastic to hear that we exceeded your expectations. Thank you for taking the time to leave such a great review.

Valorada con 5 estrellas sobre 5

Very professional and helpful

Everyone I spoke to was really helpful and Ryan was allocated my case. He did a brilliant job, he communicated well, was always clear and realistic and gave good advice. I recommend Hayes Connor to help with data breach claims as I felt supported and informed throughout. Thank You!

10 de diciembre de 2021
Opinión espontánea
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Hi Jane. Thank you for your feedback. I know Ryan and all of the team were really pleased with the result in your case. Jon

Valorada con 5 estrellas sobre 5

I will definitely recommend Hayes…

I will definitely recommend Hayes Connor.
Great service. Myself and my family have received a fantastic competition for our data breach claim.
Thank you so much James !

3 de diciembre de 2021
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Respuesta de Heirloom Fair Legal

Hi there
Many thanks for your feedback - it is much appreciated

Valorada con 5 estrellas sobre 5

Helpful, informative, supportive.

Ben was helpful and informative making what was an unpleasant situation much more bearable. The whole process was dealt with professionally and in a supportive manner. I have recommended Hayes Connor to others and will continue to do so.

30 de noviembre de 2021
Opinión espontánea
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Respuesta de Heirloom Fair Legal

Hi Greg
Thank you for such a great review and for recommending Hayes Connor to other people.
It's fantastic to receive feedback like this.
Jon

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Made the whole process very easy to understand. Constantly kept me in the loop!

23 de noviembre de 2021
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Respuesta de Heirloom Fair Legal

Thank you for such great feedback.
Jon

Valorada con 1 estrellas sobre 5

The lady I spoke to was useless

The lady I spoke to was useless, my company as well as my doctor surgery has breached GPDR, but they won’t help me have a case due to in time my company I work for would of needed my document to be eligible to work but my point is no company should go to anyone’s surgery without consent and obtain and private and confidential document regardless what the document is for and a doctor surgery should certainly not take a strangers word that I had given consent and printed my document!

19 de noviembre de 2021
Opinión espontánea
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Respuesta de Heirloom Fair Legal

Hi Candice

Thank you for your comments.

We are sorry that we are not able to assist you on this occasion.

Another law firm may take a different view and as you feel strongly about what happened we would encourage you to get a second opinion.

Kind regards

Jon

Valorada con 5 estrellas sobre 5

Highly professional, honest and efficient , would highly recommend

I cannot fault the professionalism, efficient service ive received, james has been in regular contact all through my case, giving me honest opinions and working for me to get the best outcome, which has happened.
I would highly recommend this solicitors to be fair, honest and knowledgeable, the service i have received has been second to none and i wouldn't hesitate in using them again in the future if needed.

18 de noviembre de 2021
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Hi Sharon

What a fabulous review.

Thank you so much.

Valorada con 5 estrellas sobre 5

Data Protection Breach

Handled my Data Breach Claim case very professionally, kept me informed throughout, would definitely use again if needed and would recommend to friends and family

16 de noviembre de 2021
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Respuesta de Heirloom Fair Legal

Hi Mick

Thank you for taking the time to leave a review. We are delighted that you were pleased with service that we provided to you.

Valorada con 1 estrellas sobre 5

Absolute waste of money

The business I found to be dominated by a convenient avoidable and enhanced correspondences, hostile and deliberately and knowingly misrepresentation of a matter of facts from both senior partners, compounded by a convenient insightful expertise, false and misleading allegations and a very tainted course from the legal profession. I would strongly suggest complaining to the Solicitors Regulation Authority, avoid this company and do not part with any monies and to go elsewhere.

15 de noviembre de 2021
Opinión espontánea
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Respuesta de Heirloom Fair Legal

Hi Paul.

My name is Jon Else, I am one of the Directors of Hayes Connor.

Please could you contact me directly so that I can pick this up with you.

My email address is

jon.else@hayesconnor.co.uk and our phone number is 0151 363 5895.

I am not sure that you have the right firm.

Many thanks

Jon

Valorada con 5 estrellas sobre 5

Hayes Connor have assisted in my case…

Hayes Connor have assisted in my case exceptionally well. There has been clear and consistent communication, with any questions answered in good time.

8 de noviembre de 2021
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Respuesta de Heirloom Fair Legal

Hi there

Thanks so much for these fantastic comments.

Valorada con 5 estrellas sobre 5

Thank you Ben

Really kind patient and reassuring my claim took some time but Ben stuck at it and we got there in the end and always made sure I didn’t worry

8 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Successful data breach claim

James was brilliant, was constantly kept upto date and really felt like James pushed for the best compensation, really helpful and explained every step.

8 de noviembre de 2021

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