A breath of fresh air.the whole experience put me at ease ! After a negative experience at another ford garage . Kelan the service advisor was a pleasure to deal with ,kept me updated re the time my c... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The staff dealt with the task in hand without any issues . The service staff and sales staff were very helpful at looking after my car from the day before the maintenance check ( Sunday ) until I pick... Ver más
La empresa ha respondido
As always my experience has been 1st class, from my first contact by phone from Tommy Hodges who explained everything about my recall, dropped my car off handed my keys to Laura and when I returned... Ver más
La empresa ha respondido
A big thank you Tommy and the whole team. They always give a helpful, friendly and efficient service. Worry and hassle free and in our opinion good honest value in every way. They all care about the c... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Haynes Ford are Kent's First Ford Dealer offering New and Used Car and Van Sales, Service and Parts since 1911.
Información de contacto
Haynes Group, 23 Ashford Road, ME14 5DQ, MAIDSTONE, Reino Unido
- 01622756781
- marketing@haynesgrp.co.uk
- www.haynesford.co.uk
4,5
Excelente
318 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
kept upto date and kind and friendly…
kept upto date and kind and friendly service
14 de agosto de 2025
Opinión espontánea
Respuesta de Haynes Ford
Really happy to hear this Simon, thanks for sharing your thoughts with us. Appreciate the rating too, thanks.
East from start to finish
East from start to finish. Stuck to the quoted price and even washed my car. Can't fault Maidstone Ford, top job guys.
8 de agosto de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thanks Steve - glad to be of service to you. Really appreciate the review and rating.
Excellent
Picked up car on time
Informed throughout service and MOT
Delivered back
Excellent
12 de agosto de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thanks for your feedback Bev - we really appreciate both it and our 5* - thanks for leaving it for us !
Respuesta de Haynes Ford
Good to hear Steve, thanks for letting us know and for leaving us such a great rating.
Motorhome Service by Mobile Mechanic
My motorhome needed its service and I called Haynes and got there mobile mechanic to come to my home. The service we received when booking the service is fantastic and the mechanic called to confirm he was on his way and carried out the service perfectly with no fuss. Would 100% recommend Haynes
4 de agosto de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thanks Margaret, appreciate your time in leaving us such a great comment and 5* rating, thanks again.
Was kept informed about the service and…
Was kept informed about the service and when to pick car up
6 de agosto de 2025
Opinión espontánea
Respuesta de Haynes Ford
Glad our comms worked for you Ray, thanks for letting us know and leaving your feedback, its really appreciated !
Really good customer service
Really good customer service, Laura at reception was really friendly and professional.
I was asked a few times by different staff if I was ok and if I’d like a coffee while waiting.
My car was sorted and bought back round to me at the front reception and handed over by a friendly member of staff.
All in all a painless experience with no problems.
29 de julio de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thanks Deborah, really appreciate your time in leaving us a rating and such a nice comment.
Really pleased with the service I…
Really pleased with the service I received in dealing with a problem with my new van, prompt appointment and a call to keep me informed of the progress. Haynes Maidstone will now become my first call dealership for all servicing and warranty work.
Thankyou for a great job,
Regards Michael Wright
28 de julio de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thank you very much for the comment and rating, it is very much appreciated.
Helpful staff
Excellent service and staff made it very easy to deal with. Especially assistant manager
28 de julio de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thanks Mark, appreciate your feedback, appreciated.
Respuesta de Haynes Ford
Thanks Valerie, really do appreciate your time in leaving us a rating.
Respuesta de Haynes Ford
Thanks David, appreciate the star rating, thank you.
Ford Service
The communication between myself and Ford Canterbury (Zacson) was first class. Everything went according to plan, the necessary spare part was promptly ordered and fitted straight after the service.
The courtesy car was ready for me on my arrival, nothing negative to report.
26 de julio de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thanks Fiona, appreciate your time in leaving us a review and rating, thank you.
Great service
My car broke down and had to be recovered to Haynes. They were really good and got the car booked in straight away and then fixed with two days. Kept me informed throughout. Really good service.
23 de julio de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thanks Stuart for your rating and review, your time in doing so is really appreciated.
All work was carried out to a high…
All work was carried out to a high standard and with friendly service
23 de julio de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thank you Mr Garrett, we really appreciate your time in leaving us such a great 5* rating, thanks.
One Happy Customer
Customer Service
Also the wait was not to long.
21 de julio de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thank you Wendy, feedback is really appreciated.
Quick and efficient
23 de julio de 2025
Opinión espontánea
Respuesta de Haynes Ford
Glad to hear, thanks !
They didn't manage to complete job…
They didn't manage to complete job right in time.
23 de julio de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thanks for the feedback and rating Bhupal.
Very good customer service
The members of staff were all very helpful and polite
18 de julio de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thanks Nigel - appreciate that kind review.
Would recommended this dealership
Easy to book online, helpful and polite staff in branch. Never had an issue going here few past few years unlike my more local dealer.
21 de julio de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thanks Adam for your feedback, we really appreciate both your time in leaving it for us and for your custom.
Phone was answered almost immediately …
Phone was answered almost immediately staff were very friendly and helpful car was repaired straight away no problems have now changed to haynes ford for my repairs and possibly new purchase later great work
21 de julio de 2025
Opinión espontánea
Respuesta de Haynes Ford
Thanks Robert, great to hear and thanks for letting us know. Look forward to helping you further.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.