A breath of fresh air.the whole experience put me at ease ! After a negative experience at another ford garage . Kelan the service advisor was a pleasure to deal with ,kept me updated re the time my c... Ver más
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A breath of fresh air.the whole experience put me at ease ! After a negative experience at another ford garage . Kelan the service advisor was a pleasure to deal with ,kept me updated re the time my c... Ver más
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The staff dealt with the task in hand without any issues . The service staff and sales staff were very helpful at looking after my car from the day before the maintenance check ( Sunday ) until I pick... Ver más
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As always my experience has been 1st class, from my first contact by phone from Tommy Hodges who explained everything about my recall, dropped my car off handed my keys to Laura and when I returned... Ver más
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A big thank you Tommy and the whole team. They always give a helpful, friendly and efficient service. Worry and hassle free and in our opinion good honest value in every way. They all care about the c... Ver más
La empresa ha respondido
Haynes Ford are Kent's First Ford Dealer offering New and Used Car and Van Sales, Service and Parts since 1911.
Haynes Group, 23 Ashford Road, ME14 5DQ, MAIDSTONE, Reino Unido
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Respuesta de Haynes Ford
Great service, very helpful and welcoming staff. Time management was great. Can't fault the service. I'll be back again for my next MOT
Thanks

Respuesta de Haynes Ford
I received a letter in the post about the fuel line recall, I was advised to book the car in with my local dealer which is Haynes of Maidstone.
I gave the service department a call, they booked it in on a Saturday morning which was very helpful for myself as I need a car to travel to work.
I Dropped the car off on Saturday
morning to be rectified & within a couple of hours I received a call to advise me that the car was ready to collect.
I can't fault the level of service that I received, very happy customer.

Respuesta de Haynes Ford
Always polite and friendly and give the heads up if extra works needed or advised. Been using this branch for years now and had my first van with them. Found the history of this site very interesting too!

Respuesta de Haynes Ford
No courtesy vehicle was initially offered to me until I made a complaint to ford customer service, considering my vehicle was brand new. When I got my car back my centre console rubber mate was down passenger door well, and my car wasn’t wash .

Respuesta de Haynes Ford
Easy booking online, great comms for reminders, friendly & efficient service.

Respuesta de Haynes Ford
A breath of fresh air.the whole experience put me at ease ! After a negative experience at another ford garage . Kelan the service advisor was a pleasure to deal with ,kept me updated re the time my car could be collected. The overall service was exceptional. Will definitely use again. Left me complete confidence that they resolve issues rather than make up problems that don’t exist.

Respuesta de Haynes Ford
A courtesy call the previous day to confirm appointment and a fast and efficient service the following day. Particular recognition to Tori at the service desk. Thank you.

Respuesta de Haynes Ford
No fuss dropping off the day before its service, kept informed on the day of service with a video of the work carried out on my Transit Custom.
Picked up the same day, so only one days loss of work for my small business.
Helpful, friendly staff in shop, and on the telephone. Great service 👍🏼

Respuesta de Haynes Ford
Really helpful and carried out all work quickly. Thanks guys.

Respuesta de Haynes Ford
Helpful staff explaining what was happening with my vehicle

Respuesta de Haynes Ford
Friendly greeting, attentive during my wait. Very helpful.

Respuesta de Haynes Ford
Iain and the team at Haynes Ford Canterbury made the process of getting our company vehicle in for service, as always! I had a call to be advised on works required, and the full report provided, with associated costs before further works began. I would highly recommend Haynes Cantebury.

Respuesta de Haynes Ford
Can not fault the service from your Maidstone branch. Everything is as it should be. Always provide excellent feedback on anything that has been done and follow up to ensure we are happy afterwards.

Respuesta de Haynes Ford
It was my first experience with Haynes Canterbury.
I had my Ford Ranger serviced oil change etc.
I was satisfied with the service I received. The follow up call from customer care the next day was very nice.

Respuesta de Haynes Ford
We had our car MOT and serviced yesterday.
The team are exceptionally knowledgeable on the service desk, as well as extremely helpful and so pleasant to deal with - nothing is too much for any of them.

Respuesta de Haynes Ford
The service team at maidstone were helpful and accommodating. I called up with a bit of an issue on our mobility car, they said pop on in and they'd take a look. Within 10 mins they had sorted the issue and sent me on my way. Thank you so much for your help.

Respuesta de Haynes Ford
Easy to book the service on the date and time I requested.
I was informed during the day on the progress and when it was ready for collection.

Respuesta de Haynes Ford
I had a recall on my ford puma and was told to book in for part. This was not in stock when I phoned the garage. They took my number and said they would call when back in stock. Sure enough they phoned me to book in my car and had loads of availability.
When I dropped off my car, staff were friendly and welcoming. They phoned when it was ready for collection and the whole process was easy.
I was really happy with the service provided and will definitely use the garage again. I cannot fault my experience.

Respuesta de Haynes Ford
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