Hays Travel - Allestree Opiniones 

787
TrustScore: 5 sobre 5

4,9

Unit 14 Park Farm Centre, DE22 2QN Allestree, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was looking for a last minute family holiday abroad and popped into Hays Travel in Allestree. Instantly met with a warm welcoming reception from Kelly the branch manager. Her attention to detail was... Ver más

Valorada con 5 estrellas sobre 5

We found all the staff at Hays travel very polite and friendly. When we inadvertently got the wrong date for our booking Arran kindly changed it very quickly for us.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lewis at Hayes Travel was extremely helpful, professional and friendly. Nothing was too much trouble for him. Excellent service. Thank you!!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great personnel service from Millie. Who connected with us instantly and understood what our holiday wishes were from the very start. Which showed us that she listened and which also made us feel very... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 14 Park Farm Centre, DE22 2QN, Allestree, Reino Unido

  • 01332897041

4,9

Excelente

TrustScore: 5 sobre 5

787 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(787)

116.474 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Absolutely fantastic

Absolutely fantastic

2 de agosto de 2026
Logotipo de Hays Travel - Allestree

Respuesta de Hays Travel - Allestree

Hi Maxine, Thank you for your lovely feedback. I will pass this on to Emmie. Regards Lewis :)

Valorada con 5 estrellas sobre 5

Excellent

Brilliant as always from Arran and all at Hayes Travel, Allestree! Thank you 👍 😊

7 de agosto de 2026
Logotipo de Hays Travel - Allestree

Respuesta de Hays Travel - Allestree

Hi Alison, Thank you so much for your kind feedback. I will pass this on to Arran. Regards Lewis :)

Valorada con 5 estrellas sobre 5

I have full confidence in the staff at…

I have full confidence in the staff at Allestree Derby. This time Kelly searched for alternative dates without my having asked her to do so in order to get the best price for me. I will continue to go to Hays Travel.

30 de julio de 2026
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Respuesta de Hays Travel - Allestree

Hi Julie, thank you for your kind feedback. I will pass this on to Kelly. Best wishes Lewis :)

Valorada con 4 estrellas sobre 5

Holiday

Polite staff
Appropriate product found quickly
Non pushy follow up

31 de julio de 2026
Logotipo de Hays Travel - Allestree

Respuesta de Hays Travel - Allestree

Hi Vera.
Thank you for your kind words. I will pass these onto Lewis when he is next in.
Thanks
Arran

Valorada con 5 estrellas sobre 5

Outstanding service.

Kelly made it so straight forward and got us a great deal.

24 de julio de 2026
Logotipo de Hays Travel - Allestree

Respuesta de Hays Travel - Allestree

Hi Sean.
Thank you for your kind words. I will let Kelly know when she is next in.
Thanks
Arran

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, took the time to talk with us, and were patient when we were asking questions and wanting to look at other options. Staff shared their personal experiences of where they have been and what they would recommend.

20 de julio de 2026
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Respuesta de Hays Travel - Allestree

Hi Rosemary, Thank you for your lovely feedback. I am so happy I was able to assist you. Thanks Lewis :)

Valorada con 5 estrellas sobre 5

Kelly is great help

Kelly is great help, cheerful person and good to sort out what we want to go on holiday. Good service and deaf awareness. We will go to Hays again if we want to go somewhere

18 de julio de 2026
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Respuesta de Hays Travel - Allestree

Hi Robert, Thank you so much for your Kind feedback. I will pass this on to Kelly. Best wishes Lewis :)

Valorada con 5 estrellas sobre 5

Booked a holiday with Kelly

Booked a holiday with Kelly - her knowledge is amazing, there is no question she does not know or will not find out for you. Truly goes the extra mile to match your requirements.
Thanks so much, an 11/10 experience.

26 de julio de 2026
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Respuesta de Hays Travel - Allestree

Hi Nicola, thank you so much for you lovely review! I am glad Kelly managed to get your amazing holiday booked for you. I will be sure to pass this on :) Emmie

Valorada con 5 estrellas sobre 5

Lewis was extremely helpful and…

Lewis was extremely helpful and understanding

26 de julio de 2026
Logotipo de Hays Travel - Allestree

Respuesta de Hays Travel - Allestree

Thank you so much for your lovely review! I will be sure to pass this onto Lewis. I am glad his was able to help you book your holiday :) Emmie

Valorada con 5 estrellas sobre 5

Great personnel service from Millie

Great personnel service from Millie. Who connected with us instantly and understood what our holiday wishes were from the very start. Which showed us that she listened and which also made us feel very comfortable and relaxed. Thank you Millie and Hays Travel

18 de julio de 2026
Logotipo de Hays Travel - Allestree

Respuesta de Hays Travel - Allestree

Thank you for your lovely feedback! I will be sure to pass this onto Millie. I am glad you had a great experience booking with us :) Emmie

Valorada con 5 estrellas sobre 5

all staff at hays are always helpful

all staff at hays are always helpful. and spend a lot of time helping to get the right holiday ,in terms of special needs for me.

15 de julio de 2026
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Respuesta de Hays Travel - Allestree

Thank you for your lovely feedback! I will be sure to pass this onto Sophie. I am glad you had a great experience booking with us :) Emmie

Valorada con 4 estrellas sobre 5

Great service and friendly staff

Great service and friendly staff

12 de julio de 2026
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Respuesta de Hays Travel - Allestree

Thank you so much for leaving us a lovely review Cynthia, we very much appreciate it and will pass this over to Emmie :)

Kind regards,
Millie

Valorada con 5 estrellas sobre 5
Logotipo de Hays Travel - Allestree

Respuesta de Hays Travel - Allestree

Thank you for your lovely review! I am glad you had a great experience and will be sure to pass this onto Millie :) Emmie

Valorada con 5 estrellas sobre 5

Great service couldn’t do enough for us…

Great service couldn’t do enough for us nothing was to much trouble definitely use again

19 de julio de 2026
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Respuesta de Hays Travel - Allestree

Thank you for your lovely feedback! It was my pleasure to sort your trips out for you. I hope you have a great time :) Emmie x

Valorada con 5 estrellas sobre 5

Excellent

Excellent, helpful, knowledgeable and a great friendly experience, booked a cruise for the first time and I had so many questions but the team were happy to answer all of these. Would definitely use again

19 de julio de 2026
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Respuesta de Hays Travel - Allestree

Hi Maxine, Thank you so much for your lovely feedback. I am happy that myself and the team were happy to assist you. Best wishes Lewis :)

Valorada con 5 estrellas sobre 5

The best first experience of Italy!

The Hays Travel team at Allestree have once again organised an excellent holiday for myself and my husband to Italy. They list to my requests, adjust, clarify and overall provide a great service!

29 de junio de 2026
Opinión espontánea
Logotipo de Hays Travel - Allestree

Respuesta de Hays Travel - Allestree

Thank you Helen for your Lovely Feedback. I will pass this on to the Team! Best wishes Lewis :)

Valorada con 5 estrellas sobre 5

Kelly is always cheerful and…

Kelly is always cheerful and understands our needs really quickly

18 de julio de 2026
Logotipo de Hays Travel - Allestree

Respuesta de Hays Travel - Allestree

Thank you for your lovely feedback! I will be sure to pass this onto Kelly. We hope you are looking forward to your holiday. Emmie :)

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