Hays Travel - Allestree Opiniones 

793
TrustScore: 5 sobre 5

4,9

Unit 14 Park Farm Centre, DE22 2QN Allestree, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was looking for a last minute family holiday abroad and popped into Hays Travel in Allestree. Instantly met with a warm welcoming reception from Kelly the branch manager. Her attention to detail was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As usual the welcome was good they always seem glad to see us. Arun was really helpful as I had booked a trip to Inverness on line and had trouble with the flight he helped me out and the helped t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great personnel service from Millie. Who connected with us instantly and understood what our holiday wishes were from the very start. Which showed us that she listened and which also made us feel very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kelly at Allestree branch was amazing. Listened to what we wanted and noted everything down. Looked at several tour operators until she found the package perfect for us. Booked our holiday to Ca... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 14 Park Farm Centre, DE22 2QN, Allestree, Reino Unido

  • 01332897041

4,9

Excelente

TrustScore: 5 sobre 5

793 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(793)

119.160 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lewis was fantastic in every way

Lewis was fantastic in every way. He is based at the Allestree shop.

25 de enero de 2026
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Respuesta de Hays Travel - Allestree

Thank you so much for your lovely review Wendy, Lewis will be so pleased to read this, we hope you have a fantastic holiday :)
Millie

Valorada con 5 estrellas sobre 5

Staff who know the industry

Staff who know the industry to get a good deal on the holiday booked.

17 de enero de 2026
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Respuesta de Hays Travel - Allestree

Hi Louise. Thank you for your kind words. I will pass these onto Millie when she is next in. Thanks Arran.

Valorada con 5 estrellas sobre 5

Booking a holiday.

Very helpful and very friendly.

21 de enero de 2026
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Respuesta de Hays Travel - Allestree

Thank you for your kind feedback Phil, I will pass this on to Kelly. Best wishes Lewis :)

Valorada con 5 estrellas sobre 5

Well done Aaron at the Park Farm branch…

Well done Aaron at the Park Farm branch for booking our holiday made very easy

20 de enero de 2026
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Respuesta de Hays Travel - Allestree

Hi Wayne! Thank you so much for you kind feedback, i will pass this on to Arran. Kind regards Sophie

Valorada con 5 estrellas sobre 5

Emmie had an excellent knowledge of the…

Emmie had an excellent knowledge of the holiday we were looking for
She was able to find us just what we wanted quickly and efficiently
We have book and airport parking sorted
We came out with confirmation of the holiday quote for insurance and parking paid for

20 de enero de 2026
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Respuesta de Hays Travel - Allestree

Thank you Sheila for your kind feedback. :)
I will pass this on to Emmie for you.

We hope you have an amazing holiday! :)

Best Wishes
Leonni

Valorada con 5 estrellas sobre 5

Great service again

Lewis was incredibly helpful, giving us honest advice about potential holiday destinations we were looking at based on his own experiences as well. Tailored our options to what was important to us and was very pleasant and professional throughout the booking process. Thank you

18 de enero de 2026
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Respuesta de Hays Travel - Allestree

Thank you so much for your kind feedback Lee. It was a pleasure to assist you in booking your next getaway. Best wishes Lewis :)

Valorada con 5 estrellas sobre 5

Kelly

Kelly. The Best

19 de enero de 2026
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Respuesta de Hays Travel - Allestree

Lovely to see you and hear all about your last adventure in Finland. See you soon Kelly x

Valorada con 5 estrellas sobre 5

Friendly and extremely helpful

Friendly and extremely helpful. Not used Hayes Travel before but the experience has ensured we will certainly be returning.

17 de enero de 2026
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Respuesta de Hays Travel - Allestree

Thank you so much for your kind comments, it was my pleasure to help you and I am so please you where happy with the service . Hoping to see you soon for your Christmas River cruise . Thank you again Kelly x

Valorada con 5 estrellas sobre 5

We knew we wanted to go on a safari

We knew we wanted to go on a safari, but there were so many online it was confusing. I had looked at Newmarket travel and Millie assured us that the company had really good reviews. She was very friendly and patient with us ,reading through the itinerary. She seemed genuinely excited for us ,as she knew it was a huge adventure for us.

18 de enero de 2026
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Respuesta de Hays Travel - Allestree

Hi Jackie, Thank you so much for your kind feedback. I will pass this on to Millie. Best wishes Lewis :)

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service

15 de enero de 2026
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Respuesta de Hays Travel - Allestree

Thank you so much for your Kind feedback Graham, I will pass this on to Arran. Best wishes Lewis :)

Valorada con 5 estrellas sobre 5

Excellent service and knowledge

We found that the choice on the internet was too difficult to navigate and Amie at Hays Allestree found us the right holiday and we booked on the day to secure the room and facilities that we were searching for.

15 de enero de 2026
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Respuesta de Hays Travel - Allestree

Thank you so much for your Kind Feedback Evan, I will pass this on to Emmie. Best wishes Lewis :)

Valorada con 5 estrellas sobre 5

Outstanding service

We dealt with Arran at the Derby branch. He consistently delivers outstanding service and has done so over many years.
With this particular booking, I had a query and Arran responded the next day, with a note to say my query had been amended. He is to be commended.

11 de enero de 2026
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Respuesta de Hays Travel - Allestree

Hi Sunil.
Thank you for your kind words. It was a pleasure as always to book your holiday and i look forward to hearing all about it when you come back.
Thanks Arran.

Valorada con 5 estrellas sobre 5

Eccelent Staff

Every good staff with lots of knowledge and experience, also very helpful and approachable, make you feel at ease.

6 de enero de 2026
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Respuesta de Hays Travel - Allestree

Hi Gary, thank you so much for your kind feedback. I will pass this on to Arran. Best wishes Lewis

Valorada con 5 estrellas sobre 5

Good experience …

Knowledgeable assistant very helpful sorted out our requirements very happy

10 de enero de 2026
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Respuesta de Hays Travel - Allestree

Thank you for your lovely feedback Peter, I will be sure to pass this on to Emmie. :)

We hope you have a fantastic holiday. :)

Kind Regards
Leonni

Valorada con 5 estrellas sobre 5

Amazing Team!…

Everyone at Hays Travel Allestree are so helpful and have a passion for what they do !

8 de enero de 2026
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Respuesta de Hays Travel - Allestree

Thank you so Much for your Kind Feedback Emmie, I will pass this on to Kelly. Best wishes Lewis

Valorada con 5 estrellas sobre 5

First Class Service

Once again the staff at Hays Travel come up Trumps! Very professional and knowledgeable service throughout the booking process. Well done to all the staff at the Allestree branch, particularly on this occasion to Aaron.

4 de enero de 2026
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Respuesta de Hays Travel - Allestree

Thank you taking the time to share your positive experience with us. We're so glad to hear that you received a great service from Arran! Emmie :)

Valorada con 5 estrellas sobre 5

They put together a fabulous holiday…

They put together a fabulous holiday for us and endeavoured to give us the best of everything we asked for . Both Kelly and Arran where amazing

18 de diciembre de 2025
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Respuesta de Hays Travel - Allestree

Thank you Sharyn for you very kind feedback.

I will a pass this on to Kelly and Arran.

We hope you have a lovely holiday :)

Kind Regards
Leonni

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