Hays Travel - Amie Roberts Opiniones 

36
TrustScore: 4.5 sobre 5

4,6

Personal Travel Consultant Amie Brooks, S434UE Chesterfield, East Midlands (England), GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic experience booking through Amie! She listened to what I wanted and everything was done quickly and easily. Got a great price and paperwork came through really fast! Will 100% be booking thro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First class customer service. Aime helped us through the whole process of booking our cruise from start to finish and was very helpful, informative and understanding. Would highly recommend

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used other independent travel agents but after a bad experience was recommended Amie by a friend. Amie has now booked us 2 quite complicated long haul holidays. She has lots of useful knowledge... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amie always goes above and beyond and we never book with anyone else now. It’s such a personalised experience and all from the comfort of our own home. We are a large group with quite specific needs a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Personal Travel Consultant Amie Brooks, S434UE, Chesterfield, East Midlands (England), Reino Unido

  • 01246889733

4,6

Excelente

TrustScore: 4.5 sobre 5

36 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(36)

122.494 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Very helpful

Very helpful

30 de junio de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Martin,

Thank you taking the time to leave me a review, very much appreciated and thank you for booking with me!


Best wishes
Amie

Valorada con 5 estrellas sobre 5

Superb customer service

First class customer service. Aime helped us through the whole process of booking our cruise from start to finish and was very helpful, informative and understanding.

Would highly recommend

8 de junio de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Lee,

Thank you for this lovely review and even more thank you for returning to me as a loyal customer! Very much appreciated, you guys are great!

Best wishes
Amie

Valorada con 5 estrellas sobre 5

I have booked with Amie couple of times…

I have booked with Amie couple of times now, once again very professional, always listens to what I am looking for and at the end of the phone with my queries, she is highly recommended, so Thank you again fo all you're help.

2 de junio de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Terry,

I can't thank you enough for being a loyal customer and returning to me each time to book your holidays! I really do appreciate you choosing to book with me each and every time, it's my absolute pleasure thank you!

Best wishes
Amie

Valorada con 5 estrellas sobre 5

Fantastic booking experience!

Fantastic experience booking through Amie! She listened to what I wanted and everything was done quickly and easily. Got a great price and paperwork came through really fast! Will 100% be booking through Amie again in the future, cannot recommend her enough!

2 de junio de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Natalie,

Thank you once again for choosing to book with me and I really appreciate your kind feedback! Can't wait to book the next holiday for you guys!

Best wishes
Amie

Valorada con 5 estrellas sobre 5

Amie was great at personalising the…

Amie was great at personalising the holiday to suit us. She was very quick at replying and very informative. Would definitely book again 😊

9 de mayo de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Talia,

I am so pleased to hear I could personalise your holiday and provide excellent service. Thank you for your kind words and choosing to book with me!

Best wishes
Amie

Valorada con 5 estrellas sobre 5

Looking for a bespoke trip?

I was looking for a bespoke trip which always presents permutations and options.
Amie was excellent at cutting through the confusion and incredibly patient throughout.
Highly recommended.

16 de abril de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Mike,

Thank you so much for your kind review, it really means a lot. I truly appreciate you taking the time to share your experience and for choosing to book with me.

I’m so happy we were able to achieve exactly what you were looking for! Not long until you go!

Best wishes
Amie

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, good advice and good price for my holiday

5 de abril de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Karen,

Thank you for your lovely review, I really do appreciate you choosing to book with me!

Best wishes
Amie

Valorada con 5 estrellas sobre 5

Aimie always goes above and beyond and…

Amie always goes above and beyond and we never book with anyone else now. It’s such a personalised experience and all from the comfort of our own home. We are a large group with quite specific needs and Amie always manages to find what we want and always offers recommendations which we would never have thought about. Exceptional!

24 de marzo de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Tyron,

Thank you so much for your lovely review, it truly does mean a lot. You all are an absolute pleasure to deal with, and I’m incredibly grateful for your continued loyalty.

I really appreciate you booking with me again. I’m already looking forward to this year’s holiday for you, never mind next years that's another amazing holiday!

Best wishes,
Amie

Valorada con 5 estrellas sobre 5

Nothing was too much for Amie even when…

Nothing was too much for Amie even when we kept asking for different quotes. The price we got was spot on Thankyou

13 de marzo de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Kate,

Thank you so much for this lovely review, very much appreciated!
So happy we got you all booked .

Best wishes
Amie

Valorada con 5 estrellas sobre 5

Knowledgeable, excellent service

Amie is brilliant in every way - communication, knowledge, pricing and wouldn't book anywhere else.

5 de febrero de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Claire,

Thank you once again for your loyalty and booking with me again!

Best wishes
Amie

Valorada con 5 estrellas sobre 5

Amie was brilliant very polite and…

Amie was brilliant very polite and helped me with a few things I could not too with no trouble at all will definitely book again with Amie

20 de enero de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Carla,

Thank you for these kind words and thank you for booking with me, I really do appreciate it!

Best wishes
Amie

Valorada con 5 estrellas sobre 5

Visited Hays Travel in Chesterfield…

Visited Hays Travel in Chesterfield today 16.1.26 thinking of booking a holiday to Turkey with a friend.Wow what great service.Sara was fantastic,using her knowledge and expertise to find us the perfect hotel to stay.I cannot recommend Hays or Sara enough.The atmosphere in the shop was great,all staff very friendly and the coffee was most welcome.This is the first time in years ive booked with a travel agent.I usually book on line.Hopefully in the near future i will be back again to book another holiday.Thankyou again Sara you're a star 🌟

16 de enero de 2026
Opinión espontánea
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi there,

Thank you for your review, how kind of you, this feedback will be passed on!

Best wishes
Amie

Valorada con 5 estrellas sobre 5

Aime is a true professional

Aime is a true professional, got us exactly what we wanted! Hope it’s as good as it states , thank you Aime

12 de enero de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Julie,

Thank you for your lovely review, I can say you will all love the holiday! It fits everyone's needs and thank you for trusting me to find you something!

Best wishes
Amie

Valorada con 5 estrellas sobre 5

A stress free booking experience

Aimee was fantastic nothing was too much trouble she went above and beyond to find us the perfect family holiday within our budget. I would definitely recommend booking with her if you want a hassel free booking with care and consideration given to your requirements. Thank-you so much will definitely be back.

12 de enero de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Jo,

Thank you for these lovely kind words, I'm so happy we got you booked that fits all the families requirements. Thank you once again for booking with me!

Best wishes
Amie

Valorada con 5 estrellas sobre 5

Over and above service - nothing was too much trouble

My husband wanted to spend his 50th birthday in Las Vegas- we provided the specific dates and Amie did the rest.
Amie’s knowledge of where to stay and what to see in Vegas was invaluable to us - we was given different options of hotels/prices and even suggested staying in Los Angeles for extra nights before hand which we thought was a great idea.
Nothing was too much trouble for Amie, she worked really hard to find us the perfect holiday - she went over and above with very useful advice and information- such great service

31 de diciembre de 2025
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Pep,

Wow what a review, you have been amazing customers allowing and trusting me to find your special holiday for such a memorable birthday!

I'm so excited for you guys and cannot wait to see the pictures and hear the stories once your home. Thank you so much for booking with me, it really does mean a lot.

Best wishes
Amie

Valorada con 5 estrellas sobre 5

Lovely lady second time booking with…

Lovely lady second time booking with Amy .she couldn't do enough to make our booking experience as easy and straightforward as possible.expanded everything twice and is even sending us a paper copy of everything X X

3 de enero de 2026
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Donna,

Thank you for these lovely words and most importantly thank you for returning to me to book your annual holidays!

Best wishes
Amie

Valorada con 5 estrellas sobre 5

I've used other independent travel…

I've used other independent travel agents but after a bad experience was recommended Amie by a friend. Amie has now booked us 2 quite complicated long haul holidays. She has lots of useful knowledge and experience after being in the industry for many years. Im confident that Amie got us the best prices for what we wanted. More importantly she understood what we wanted from the holidays and delivered.
Would 100% recommend.

17 de septiembre de 2025
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Richard,

Wow what a lovely review, thank you so much for these kind words. It's been my pleasure booking you and your family, thank you for trusting me with these special holidays.

Best wishes
Amie

Valorada con 5 estrellas sobre 5

Fantastic service

Amie was amazing. She spent time looking for the best deal possible for me. At all times Amie kept in contact with me making the whole experience of booking a holiday stress free. Amie made sure that I got exactly what I wanted plus a little extra. Thank you Amie I would definitely recommend you to others.

13 de mayo de 2025
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Gaynor,

Thank you so much for taking the time to leave this wonderful review, I really do appreciate your kind words. It's been lovely sorting your special holiday out, thank you for booking with me!

Best wishes, Amie

Valorada con 5 estrellas sobre 5

Brilliant service from Amie

Brilliant service from Amie. Would highly recommend. Thankyou

27 de abril de 2025
Logotipo de Hays Travel - Amie Roberts

Respuesta de Hays Travel - Amie Roberts

Hi Tanya,

I really appreciate these lovely words, thank you!

Best wishes
Amie

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