Hays Travel - Annan Opiniones 

490
TrustScore: 5 sobre 5

4,9

75 High Street, DG12 6DJ Annan, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Was a really relaxing visit to book a holiday. Everything was explained fully and all alternatives found and discussed. Very pleased to find a holiday that suited us perfectly. Excellent help and adv... Ver más

Valorada con 5 estrellas sobre 5

Alison is so helpful & will go out her way with any questions I had to ask. Nothing is too much for her and she goes above and beyond. Would highly recommend and will defo be back to book my next hol... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hollie was , as always, very helpful and knowledgeable. She advised us on how best to plan our month long trip to Australia and New Zealand. Information was relayed to us promptly via email.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Travel Advisor was very good at her job I felt comfortable in the environment. I visited the shop to see if I could book a holiday that I had seen on line. The travel advisor done a search and was... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 75 High Street, DG12 6DJ, Annan, Reino Unido

  • 01461718514

4,9

Excelente

TrustScore: 5 sobre 5

490 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(490)

117.661 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service

Hollie was very helpful and patient with us All booked in no time

12 de agosto de 2025
Logotipo de Hays Travel - Annan

Respuesta de Hays Travel - Annan

Hi Alison,
Thank you so much for your lovely review - always a pleasure to be able to help! Thank you again for Booking with Hays Travel Annan :)

Valorada con 5 estrellas sobre 5

Excellent friendly service

Excellent friendly service. Hollie took the time to get to know us and again tailored our holiday to make it perfect for us.

8 de agosto de 2025
Logotipo de Hays Travel - Annan

Respuesta de Hays Travel - Annan

Hi David,
Thank you very much for your lovely review - always a pleasure to be able to help you. What an exciting trip to look forward too!
Thank you again for Booking with Hays Travel Annan :)

Valorada con 5 estrellas sobre 5
Logotipo de Hays Travel - Annan

Respuesta de Hays Travel - Annan

Hi Alison,
Thank you so much for your lovely feedback - it is always a pleasure to be able to help!
Thank you again for booking with Hays Travel Annan, See you Soon!

Valorada con 4 estrellas sobre 5

The lady was very helpful and organised…

The lady was very helpful and organised everything in record time with choices. Only one thing I could recommend would be to explain to customers when booking Premium Economy (which we have just done) that if the customer wants to sit in a specific seat on the plane that it can be prebooked which costs more money. Yes, not everyone will bother with this but we wanted two seats together on our own rather than a four seated. We had payed the bill one day then told if we wanted to be able to sit together in a two seated rather than a four then it would be best to pre book. We were told this the next day after paying so it would have been better if that had been explained before paying to prevent another payment being made. Yes, you can wait till the day you fly and try and get seats together but this we didn’t want to leave to chance. However, the lady was very good to phone the airline and arrange the two seater for us so all in all it was a good experience.

26 de julio de 2025
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Respuesta de Hays Travel - Annan

Good Morning - Thankyou so much for taking the time to leave this review. Going forward we will make sure all information is given to customers to avoid making multiple payments where possible.
On this occasion I had to take payment for the flights separately and had to pay the airline direct for the specific seat numbers.
Thank you again for your feedback.
Angela

Valorada con 5 estrellas sobre 5

Friendly knowledgeable helpful staff.

We were greeted by holly, she was extremely knowledgeable and gave us recommendations on what to do and what to avoid. She was so lovely and helpful throughout and made booking our holiday a breeze. Would definitely use hays travel at Annan again.

20 de julio de 2025
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Respuesta de Hays Travel - Annan

Thankyou for booking your holiday and great you had a great experience,
Allison
Manager

Valorada con 5 estrellas sobre 5

Holly sorted our holiday and arranged…

Holly sorted our holiday and arranged flights separately for family members we always use hay travel would not use anyone else holly snd Alison are friendly professional and a delightful to deal with keep on doing what you are doing girls

19 de julio de 2025
Logotipo de Hays Travel - Annan

Respuesta de Hays Travel - Annan

Hello,
Thank you so much for your lovely review, so glad that we were able to help you book your holiday as well as the flights for the rest of your family. Thank you so much again for booking with us, and we hope to see you again soon :)

Valorada con 5 estrellas sobre 5

Friendly service

Friendly service, nothing too much trouble. Allison found us just what we wanted. 10/10 service

15 de julio de 2025
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Respuesta de Hays Travel - Annan

Thankyou for booking with us again , always excited about Disney, Allison

Valorada con 5 estrellas sobre 5

Allison the Manager was a great help…

Allison the Manager was a great help with lots of knowledge on destinations and hotels. She was patient with us and we found a great hotel. Allison also helped arranged airport parking and euros. Thank you.

11 de julio de 2025
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Respuesta de Hays Travel - Annan

Glad to help and thank you for booking with Hays Travel Annan

Valorada con 5 estrellas sobre 5

As always

As always, professional; knowledgeable and polite;
A pleasure to book with this company.
Thank you, (Holly)

11 de julio de 2025
Logotipo de Hays Travel - Annan

Respuesta de Hays Travel - Annan

Always a pleasure to help , Thanks again
Allison

Valorada con 5 estrellas sobre 5

Excellent service

It was excellent service and a pleasure to go to Annan and Hollie couldn’t have been more helpful and looked after us so well.

24 de junio de 2025
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Respuesta de Hays Travel - Annan

Thankyou for your lovely comments , so glad Hollie could help you
Allison
Manager

Valorada con 5 estrellas sobre 5

The time spent by Allison at the Annan…

The time spent by Allison at the Annan branch gave us. Looking at several cities and river cruises. This is the third time we have used Hays. Will use again.

28 de mayo de 2025
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Respuesta de Hays Travel - Annan

Thankyou for booking again with Hays Travel in Annan, I am sure you will have a great time
Hays Travel Annan

Valorada con 5 estrellas sobre 5

Friendly

Friendly - Supportive and Patient staff
Plenty of knowledge
Willing to give ideas and advice
Hollie was fantastic throughout our time in the branch

15 de mayo de 2025
Logotipo de Hays Travel - Annan

Respuesta de Hays Travel - Annan

Hello James,
Thank you very much for leaving such a kind review, it was a pleasure to be able to help you with booking your holiday!
Hope to see you again soon,
Hays Travel Annan :)

Valorada con 5 estrellas sobre 5

Great service

Great service, provided lots of information

14 de mayo de 2025
Logotipo de Hays Travel - Annan

Respuesta de Hays Travel - Annan

Hello Gillian,
Thank you very much for leaving such a lovely review - So pleased we were able to help you with booking your holiday and we hope you are looking forward to it!
We hope to see you again soon - Hays Travel Annan :)

Valorada con 5 estrellas sobre 5

Friendly professional staff

Friendly professional staff always makes the difference
Angela at the Annan branch was great couldnt do enough for me
Didnt push anything at me - i was never rushed and when i asked about the hotel she read out the reviews and checked what was around the area
She had the required qualities - people skills

11 de mayo de 2025
Logotipo de Hays Travel - Annan

Respuesta de Hays Travel - Annan

Thankyou for booking with Hays Travel Annan, glad Angela was a great help to finding you the right holiday
Allison
Manager

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

2 de mayo de 2025
Logotipo de Hays Travel - Annan

Respuesta de Hays Travel - Annan

Hi Susan,
Thank you very much for your kind words - have a lovely trip!
See you again Soon :)

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