Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in... Ver más
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Consulta las opiniones de los clientes
Great Service as always from the Ashington branch team! All of them are super friendly and today Sharon booked my holiday for me! I would never go anywhere else to book my holiday!
Sue was fantastic. She gave us every option available. So patient. When we made our booking she explained everything, so helpful. Would use Hays Travel again. Thank you Sue.
La empresa ha respondido
We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for... Ver más
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Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
36 Station Road, NE63 9UJ, Ashington, Reino Unido
- 01670 815755
4,9
Excelente
1 mil opiniones
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Respuesta de Hays Travel - Ashington
Good morning,
Thank you for your very positive review of the service you received. I will pass on your comments to the team.
Thanks
Rob
Smiles as soon as we walked through the door
We were greeted with a smile as soon as we walked through the door.
The staff were friendly especially Robert (ROB) at your Ashington branch.
He was extremely patient while we decided which location was going to be our best choice. He was extremely knowledgeable about the area we choose and went through the plus and cons of both areas.
We are more then happy with our decision and looking forward to having our first holiday alone just the two of us after years of family holidays to make it even more special its for my birthday so win win holiday.
31 de enero de 2026
Respuesta de Hays Travel - Ashington
Hi,
Thank you for taking the time to write such a lovely, positive review of the service you received from me.
I am so pleased we managed to get you sorted and that you are really looking forward to your holidays.
Thanks again
Rob
Happy holiday maker.
Have booked holidays with you for a good few years ...paperwork before hols is a big bonus for me I can't deal with having important docs on my phone ..
30 de enero de 2026
Respuesta de Hays Travel - Ashington
Mrs Barry,
We're happy to hear that you appreciate our services. We acknowledge that having physical documents provides peace of mind, and we're so glad we can offer that to you.
Hays Travel
Respuesta de Hays Travel - Ashington
Thank you Brian,
We appreciate you sharing; we are so happy to hear our team was professional and helpful! Thank you for your time.
Hays Travel
Great attitude
Great attitude, very polite, helps you when your not sure of anything, really great help
29 de enero de 2026
Respuesta de Hays Travel - Ashington
Zak , thank you for leaving such a lovely comment on Sue's service :)
Experience made simple with Rob!
The booking process was so easy start to finish, I popped in to see Rob with a few ideas in my head of where we wanted to go as a family we were just waiting to firm up people coming & dates. Popped back to see Rob the next day who was fab and so helpful and informative on helping us choose the right location and room types for our requirements.
26 de enero de 2026
Respuesta de Hays Travel - Ashington
Lauren,
We appreciate you taking the time to share your booking experience. We're so glad that we could assist you in choosing the right location and room types for your family's needs.
Hays Travel
My local Ashington branch are just…
My local Ashington branch are just fantastic. I've had a recent change of trip and they were so accommodating with cancelling it all and then rebooking me something else. They are all so friendly and helpful, they are a credit to Hays! ❤️
25 de enero de 2026
Respuesta de Hays Travel - Ashington
Diane , thank you so so much for such an amazing review on the service you received from us :) Sharon
Respuesta de Hays Travel - Ashington
Thomas , thank you for your kind comment :) Sharon
Respuesta de Hays Travel - Ashington
Thank you for taking the time to leave such a lovely review Karen :)
Staff wer fantastic help
21 de enero de 2026
Respuesta de Hays Travel - Ashington
Thank you for leaving such a fantastic comment on Aleashas service I will pass it on :) Sharon
Respuesta de Hays Travel - Ashington
Anthony,
We appreciate your continued support and are so happy to hear you consistently receive great service from our team.
Hays Travel
Very helpful
17 de enero de 2026
Respuesta de Hays Travel - Ashington
Thank you for taking the time to leave us such positive comments :)
The knowledge and experience of a…
The knowledge and experience of a excellent advisor Sue
20 de enero de 2026
Respuesta de Hays Travel - Ashington
Thank you for leaving a lovely review Margaret :)
Best staff at Ashington
I always try to use the same lady she knows so well and is brilliant at her job. HT has to be the best agent in our area , I’ve been in some travel agents who seem too stuffy and don’t make me feel as welcome.
17 de enero de 2026
Respuesta de Hays Travel - Ashington
Sharon, thank you so much for taking time out to leave such a kind comment on the service you receive from us :)
Extremely helpful as usual
Extremely helpful as usual, and not pushy.Would highly recommend
16 de enero de 2026
Respuesta de Hays Travel - Ashington
Julia , thank you for leaving such a kind comment so excited to see yous got booked , Gdansk next :)
I was making enquiry ref a cruise
I was making enquiry ref a cruise, I was given all the information I requested, and given time too go away and discuss cost with my partner, I then called to book my holiday, Sharon was very patient with my enquiry to book my own cabin, and assisted me with doing so.
I am always happy to book my holidays with Hayd
14 de enero de 2026
Respuesta de Hays Travel - Ashington
Jane , thank you for leaving such a kind comment on the service you received from me :) Sharon
The service we reserved was spot on…
The service we reserved was spot on could not be better , will be back again
14 de enero de 2026
Respuesta de Hays Travel - Ashington
Thank you for leaving such a kind review Thomas :)
I'm a returning customer.
I'm a returning customer.. and will always be.. extremely satisfied of everything..
14 de enero de 2026
Respuesta de Hays Travel - Ashington
Thank you for leaving a lovely review - glad we got you sorted :)
Respuesta de Hays Travel - Ashington
Thank you for taking the time to leave a lovely review Tracey :)
Once again Hays staff were friendly
Once again Hays staff were friendly, helpful and knowledgeable booking our holiday and airport parking was very easy.
7 de enero de 2026
Respuesta de Hays Travel - Ashington
Thank you for leaving a lovely review Charles - glad we got you sorted! :)
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