We have booked our holiday with Hays Travel for several years and have always found the staff to be extremely helpful, courteous and professional.This year was no exception .They took the time and pat... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Jess Was absolutely brilliant nothing was to much trouble. The whole experience was flawless far better than going on line. .
La empresa ha respondido
Love Hays travel, they have found us some great holidays, the staff are friendly, helpful and very efficient, Nicky, who we saw, is lovely and really knowledgeable. We can’t wait to go away, then back... Ver más
La empresa ha respondido
Hays Travel The agents , were super efficient quick to respond polite and professional great to book my travels with them
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
32B/32C Staveleigh Mall, OL6 7JJ, Ashton Under Lyne, Reino Unido
- 0161 6608623
4,9
Excelente
904 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Booking a holiday
We were made welcome as soon as we walked through the door. Andrea was very helpful and we booked our holiday with confidence.
We wouldn't hesitate to return to the Ashton branch.
5 de febrero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Raymond,
We're happy to hear that you felt welcome and were able to book your holiday confidently. We appreciate your kind words and look forward to seeing you again!
Hays Travel
Friendly staff
Friendly staff, nothing seemed to much trouble, didn't feel rushed. Really helpful with everything
5 de febrero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Noel,
We appreciate you taking the time to leave us such a wonderful review! We're so glad our team could provide such helpful and friendly service.
Hays Travel
Very helpful agent who tried as hard to…
Very helpful agent who tried as hard to find our perfect holiday, We booked a great holiday and knew everything about the resort , flights , .Very pleased
2 de febrero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Thomas,
We appreciate you booking your holiday with us. We are so happy to hear that our agent was very helpful in finding your perfect holiday. Thanks for the review.
Hays Travel
Good prices and quick and easy to sort…
Good prices and quick and easy to sort out we had jazz helping us sort out our holiday who couldn't of been better or more helpful . Highly recommend
1 de febrero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Dale,
We appreciate you taking the time to share your experience. We're so glad to hear that you found great prices and a quick, easy booking process. It's wonderful to know our service was helpful!
Hays Travel
The staff were lovely
The staff were lovely, polite, cheerful, and ptofessional. When I had to ring due to an error Mandy the mnager was very helpful and sorted the matter quickly.
1 de febrero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Vera Wormall,
We appreciate you taking the time to share your experience. We're happy to hear that our staff were lovely and professional, and that the manager resolved the error quickly.
Hays Travel
Helpful thorough service
Helpful and thorough service over a number of days to ensure we selected the best holiday. Spoke to a few members of staff in the process of selecting, who provided us with useful info and brochures. When booking, different options explored to ensure choices were within personal budget.
30 de enero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Karen,
We appreciate you sharing your experience. We're happy to hear that our team provided helpful and thorough service, exploring options to find the best holiday within your budget.
Hays Travel
Booking a Holiday
The lady I first saw was a trainee. lacked the experience of the other staff, although she was pleasant the other staff helped out. I went in as I had questions and wanted verbal answers, which I managed. A big deposit was paid and the girls tried their best.
The confirmation Invoice arrive by e-mail , it was not right so I had to telephone to request another one which came the same evening.
I went into the shop a week later to collect the printed confirmation of the holiday that was fine.
21 de enero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
We appreciate you sharing your experience. We regret the initial invoice error and we appreciate your patience with Bella as she is training for her apprenticeship. We're happy the team could assist and that you received the correct confirmation. Your feedback is valuable as we improve our service.
Hays Travel
Respuesta de Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton, kind regards, Mandy
A good experience
We had a great experience and the help and information we receive gave us the right information about the holidays we were looking for.
29 de enero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton, kind regards, Mandy
Mandy was very informative about the…
Mandy was very informative about the holiday
She explained all about the flights and hotel and transfers
Asked if we had insurance and holiday money
Also printed all the details for us.
27 de enero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton once again, kind regards, Mandy
Very helpful staff at Ashton under lyne…
Very helpful staff at Ashton under lyne branch we booked our first family holiday with jazz she was helpful got the best deals for us.
27 de enero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Jazz receives your feedback, kind regards, Mandy
Staff are always so helpful whoever…
Staff are always so helpful whoever deals with you
27 de enero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking once again with Hays Travel Ashton. I will make sure that Keira receives your feedback, kind regards, Mandy
So helpful
So helpful, lovely friendly visit booking are Holiday. Brilliant service
15 de enero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Thank you for your lovely comments, and for booking with Hays Travel Ashton, kind regards, Mandy
Good atmosphere
Staff very helpful and listened to what I was asking, answered all my questions
26 de enero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Keira receives your feedback. Kind regards, Mandy
Jess was amazing at looking for a…
Jess was amazing at looking for a holiday for me, just sent her some details on an email as to what I was looking for and she got me sorted. Quick reply, polite and very helpful .
23 de enero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Deborah,
We appreciate you sharing your experience. We're so happy to hear that Jess promptly and efficiently helped you find the holiday you were looking for.
Hays Travel
Respuesta de Hays Travel - Ashton Under Lyne
Thank you Andrew for taking the time to leave a review, it's always a pleasure booking your holidays and behalf of myself and Hays travel we wish you a wonderful time in Salou.
Kind Regards
Jasmyn
Booked for a family holiday in…
Booked for a family holiday in Bulgaria 6 of us was quick and easy thanks to jasmine she's very good at her job and has a good sense of humour made it an enjoyable experience thank you jasmine and mandy and the team at the ladysmith Ashton
13 de enero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Terence,
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that booking your family holiday was quick and easy, and that you enjoyed the experience.
Hays Travel
Very good staff thankyou for helping us…
Very good staff thankyou for helping us to book a holiday you was there all the way thankyou so much from Janis a Dave xxxx
14 de enero de 2026
Respuesta de Hays Travel - Ashton Under Lyne
Janis,
We appreciate your kind words! We are so happy we could assist you in booking your holiday and were there for you every step of the way.
Hays Travel
Respuesta de Hays Travel - Ashton Under Lyne
Mark,
We appreciate you highlighting our friendly service and that you have no complaints. Thank you for your valued feedback!
Hays Travel
Respuesta de Hays Travel - Ashton Under Lyne
Roy,
We appreciate you taking the time to share your positive experience. We are so glad you were happy with our service.
Hays Travel
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.