Hays Travel - Aylsham Opiniones 

1011
TrustScore: 5 sobre 5

4,9

6 Norwich Road, NR11 6BN Aylsham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sam was very efficient. Had done research on suitable cruise holidays and offered us various options. What we appreciate so much about the Aylsham Hays branch is that the consultants there so quickly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly, welcoming, knowledgeable staff who once again made the whole booking process a breeze !! Steph was brilliant, very professional and made me feel at ease - even made me a cuppa after securi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After choosing where we wanted to go (after seeing a video in our local branch while paying for another holiday!) the next few days were spent seeing what trip would suit us best. The help and advice... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sam was extremely helpful, even putting the Ryan Air App onto my phone and downloading the relevant info for me. Having traveled to Nerja with Hayes in March this year, I found that everything went... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
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3 estrellas
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1 estrella

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4,9

Todas las opiniones

(1011)

120.299 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding service

It is always a pleasure to visit the Hays Tavel shop in Aylsham, Norfolk. All of the staff are always most welcoming, and extremely helpful with their excellent recommendations for which destination is best and when to go. This Hays Travel shop is also priveledged with the wonderful presence of their manager, Ms Joanna Dobbie.

3 de febrero de 2026
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Respuesta de Hays Travel - Aylsham

Thank you so much for your lovely review. It’s always a pleasure to welcome you into our branch, and I’m so pleased to hear you enjoy your visits. I truly love helping you plan your holiday and your kind words about the team — and about myself — mean a great deal.
Thank you again for taking the time to share your experience. We look forward to seeing you again. Jo and the team

Valorada con 5 estrellas sobre 5

Thank you Lauren for your help.

As I already knew the lady who helped us with our booking, I felt relaxed, we were greeted with a warm welcome and offered a drink. The holiday we booked is a cruise our first one. Lauren explained everything to us and answered our questions. Thank you for your help.

8 de febrero de 2026
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Respuesta de Hays Travel - Aylsham

Thank you so much for your lovely review. It was a pleasure helping you with your booking, and I’m so glad you felt relaxed and well looked after from the moment you arrived.

Booking your first cruise is very exciting, and I’m delighted I could answer your questions and help make the process easy and enjoyable. I hope you have an amazing time on your cruise and I look forward to helping you again in the future.

Kind regards,
Lauren

Valorada con 5 estrellas sobre 5

Jo and the team are exceptional

Jo and her team were absolutely exceptional. I'm an indecisive person and we visited a couple of times to be able to find exactly what we were looking for.
Jo was patient and couldn't do enough to get it exactly right for me. I'm very grateful.
Ella, Darren and the kids!

9 de febrero de 2026
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Respuesta de Hays Travel - Aylsham

Wow, what a fantastic review to receive!
Thank you so much for taking the time to share your feedback. I am absolutely delighted that you were so happy with our service, and it was a real pleasure helping you plan the perfect holiday for your family.
It’s so exciting that everything is now booked and in the diary for you to look forward to. If there’s anything you need at all, we are always here to help.
Thank you again for booking with us.
Jo and the team, Aylsham

Valorada con 5 estrellas sobre 5

I went to Hays in Aylsham to book some…

I went to Hays in Aylsham to book some holidays we had a warm friendly greeting and were offered a drink. We were served by Darcy she was fantastic from start to finish nothing was too much trouble. We ummed and ahhed quite a lot trying to choose a hotel in Amsterdam eventually settled on one. Then we booked a holiday for next year. We had no idea of where we wanted to go and sent her around the world in pursuit of our ideal holiday. She was very patient with us and we felt that she really had our best interest at heart. We also spoke with Ellie she was lovely too. I never spent so much money and enjoyed it as much as thank you to all of you at Hays

8 de febrero de 2026
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Respuesta de Hays Travel - Aylsham

Hi Stewart, thank you for leaving myself and Ele this lovely 5* review. I am so happy to hear that from start to finish you enjoyed the whole experience with booking with us. You have got two incredible holidays to look forward to and I was more than happy to help with them both! I am glad we have found you both the two perfect holidays and exactly what you were both looking for too. If you have any questions or queries please let me know. Thank you again, Darcey

Valorada con 5 estrellas sobre 5

Wonderful Travel Agents 5*

My husband and I went to our local Hayes in Aylsham to book a short break in Amsterdam in October. The lady who served us (Darcey ) went above and beyond to find something we would both love ❤️ the staff made us cups of tea while we browsed and nothing was too much trouble!!
Once we had found our perfect break we asked advice on a exotic holiday for 2027 weeks came away with a holiday booked in 2027 in the Maldives 🇲🇻 another lovely lady ( Ele ) came and chatted with us and the whole experience was simply 1st class!!
Thank you Hayes !! You should be very proud of your staff in Aylsham, Norfolk!! Xx

7 de febrero de 2026
Opinión espontánea
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Respuesta de Hays Travel - Aylsham

We're so happy to hear that you and your husband had such a wonderful experience booking your trips with us! It's great to know the team went above and beyond to help you find the perfect getaways. Thank you for sharing your kind words about Darcey and Ele, we really appreciate it. Thank you again for taking the time to share your experience — feedback like yours makes it all worthwhile. 💛✈️We can’t wait to help you with more adventures in the future! Jo and team, Hays Travel Aylsham

Valorada con 5 estrellas sobre 5

Excellent communication

Excellent communication , holiday detail and processes made easy and pre cruise last minute detail printed and completed by Hays staff ( Elyse )

26 de enero de 2026
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Respuesta de Hays Travel - Aylsham

Hello,

Thank you for leaving me this lovely review.

I am so glad you found my service excellent from start to finish. It was lovely seeing you and hearing that you had a fab time.

Thank you again, Elyse :)

Valorada con 5 estrellas sobre 5

Excellent knowledgeable service.

Excellent knowledgeable service.

1 de febrero de 2026
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Respuesta de Hays Travel - Aylsham

Thank you for leaving this lovely 5 star review and i am glad you found our service excellent and knowledgeable. We look forward to booking your future holidays! Thanks, Bethany :)

Valorada con 5 estrellas sobre 5

Great service

Great service, very helpful

30 de enero de 2026
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Respuesta de Hays Travel - Aylsham

We appreciate you sharing that our service was great and helpful! We are so glad you have a lovely holiday to look forward to. Thank you for booking with us. We look forward to speaking to you again. Jo and the team :)

Valorada con 5 estrellas sobre 5

friendly advice please to deal with

friendly advice please to deal with

30 de enero de 2026
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Respuesta de Hays Travel - Aylsham

Thank you so much for your wonderful 5‑star review! We’re delighted to hear that you were happy with the service we provided. It was a pleasure helping you, and we’re so pleased you now have a lovely holiday to look forward to. Thank you again for choosing to book with us. Jo and the team Aylsham

Valorada con 5 estrellas sobre 5

Always an excellent service from the…

Always an excellent service from the girls 😍

29 de enero de 2026
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Respuesta de Hays Travel - Aylsham

Hi Sue, thank you for leaving Elyse this lovely 5* review. We are so happy to see you have got your next family holiday booked and in the diary to look forward to! We are glad that you found the service excellent from us all in Aylsham! Thank you again, Darcey :)

Valorada con 5 estrellas sobre 5

Elyse sorted our holiday out for for…

Elyse sorted our holiday out for for March very helpful

28 de enero de 2026
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Respuesta de Hays Travel - Aylsham

Hello,

Thank you for leaving me this lovely 5* review.

So glad we have got a lovely holiday booked for you all! Not long now!

Thank you again, Elyse :)

Valorada con 5 estrellas sobre 5

Brilliant. Always so helpful to find just the…

Always so helpful to find just the right holiday for me.

28 de enero de 2026
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Respuesta de Hays Travel - Aylsham

Hi Cherry, WOW - you have some amazing holidays to look forward to, thank you as always for taking this time to provide feedback on our service which is a pleasure. Lauren

Valorada con 5 estrellas sobre 5

Sam is a very patient

Sam is a very patient, understanding and friendly consultant. She listened to my needs and met them completely. I feel very at ease knowing she will be dealing with my holiday booking, as she is so efficient too.

24 de enero de 2026
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Respuesta de Hays Travel - Aylsham

Thank you so much for your 5-star review! We’re so pleased to hear that Sam was patient, understanding, and friendly—and that she found you the perfect holiday.
Please let us know if you have any questions in the meantime. Thanks, Bethany :)

Valorada con 5 estrellas sobre 5

Always the best service

Always the best service, girls all really friendly and knowledgeable, wouldn’t go anywhere else.

18 de enero de 2026
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Respuesta de Hays Travel - Aylsham

Thank you so much for leaving us a 5-star review! We’re thrilled to hear that you found our service friendly and knowledgeable. If you have any questions or need any further assistance on your amazing holiday, don’t hesitate to reach out—we're here to help :)
Thanks, Bethany

Valorada con 5 estrellas sobre 5

There’s doing a job and then there’s…

There’s doing a job and then there’s doing a job with care , thought and carefully listening to what a customer is wanting and then …. there’s taking the job to another level and taking it home or staying way way beyond closing time to tie up a few very important loose ends so I was able to secure the exact holiday, flight, seats and accommodation I was after.
It’s all too easy to buy ‘online’ today but a holiday booked in advance takes planning and doing that with a company and individual committed to delivering makes the process so much more pleasurable.
Thank you Jo for your patience, time , work ethic and commitment to go way beyond expected. I’ll not wish my time away but now have a special family holiday to look forward to later this year .
Thank You
PG

25 de enero de 2026
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Respuesta de Hays Travel - Aylsham

Thank you SO much for leaving me such an absolutely amazing review!
Your kind words have genuinely made my day. It means the world to know how happy you are with the service I provided while booking your wonderful holiday.
Knowing that the extra care I put in made a difference is exactly why I love what I do. And honestly—you’ve got such a special holiday to look forward to, I’m excited for you all!
If there’s anything else at all that you need, or if I can help with anything along the way, please just let me know. I’m always here and I really look forward to speaking with you again soon. Jo :)

Valorada con 5 estrellas sobre 5

Excellent Team

Darcey was absolutely brilliant found us our once in a lifetime trip we couldn't be happier! A massive thank you to the team at Hays in Aylsham. 😁

24 de enero de 2026
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Respuesta de Hays Travel - Aylsham

Thank you for leaving us a 5 star review. We love hearing feedback like this and i am glad you felt you had brilliant service!
We are here if you have any questions in the meantime before you depart for your amazing trip ahead of you!
Thanks, Bethany :)

Valorada con 5 estrellas sobre 5

As always Jo at Aylsham was so friendly…

As always Jo at Aylsham was so friendly and helpful booking our cruise for June 2026.

17 de enero de 2026
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Respuesta de Hays Travel - Aylsham

Hi Linda, I have passed your lovely feedback to Jo, thank you for taking the time, you have a fabulous cruise to look forward to. Lauren

Valorada con 5 estrellas sobre 5

Good experience with Hays Travel, Aylsham

Always a good experience with Hays travel, Aylsham. Lovely helpful staff. Great knowledge.

22 de enero de 2026
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Respuesta de Hays Travel - Aylsham

Thank you for leaving us a 5 star review, this is much appreciated!
I am so glad you enjoyed your experience at Hays Travel Aylsham and we love hearing feedback like this. If you have any questions in the meantime, please let us know :)
Thanks, Bethany

Valorada con 5 estrellas sobre 5

Thank you Lauren

As at other times we have seen Lauren, she has understood our plans and worked out the most suitable and cost effective way of achieving them.

22 de enero de 2026
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Respuesta de Hays Travel - Aylsham

Hi Martin, thank you for leaving Lauren this lovely 5* review. We are glad to hear that Lauren understood all of your holiday plans and she was able to book your perfect holiday. Thank you for leaving this lovely review. Thank you, Darcey

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