We have booked many times with Hays Travel, and each time we get a cheerful welcome , and with their knowledged approach obtain exactly what we wanted.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We are new to cruise ships and this is the first time we have decided on a river cruise but the second time dealing with Peter at Hilton Road Barry who helped us before with a Northern Lights cruise... Ver más
La empresa ha respondido
My friends and I called into the Barry shop to see what was available for us, we had some ideas on where we would like to look at and the relevant dates. Tayla who served us was so helpful and found... Ver más
La empresa ha respondido
The staff are very helpful and efficient at Hay's travel in Barry Vale of Glamorgan, nothing was too much trouble. I'll always go there to book my holidays. The booking was quick also they sorted out... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
145 Holton Road, CF63 4HP, Barry, Reino Unido
- 01446 688 392
4,9
Excelente
510 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service from Adam and the team
Great service from Adam and the team. They clearly know their onions and found me a cracking deal. Thank you, IE.
3 de febrero de 2026
Respuesta de Hays Travel - Barry
Thank you for taking the time and your kind words. Always here to help
Friendly and helpful
13 de febrero de 2026
Respuesta de Hays Travel - Barry
Thank you for taking the time and the kind words
The consultants always well mannered.
The consultants always well mannered.. They assist each other work as a team..
11 de febrero de 2026
Respuesta de Hays Travel - Barry
Thank you for booking with us once again and for your lovely comments. :)
Great staff with lots of advice and help
8 de febrero de 2026
Respuesta de Hays Travel - Barry
Thank you so much for booking with us. We really appreciate it and thank you for your kind words :)
Helpful attentive and pleasant .
5 de febrero de 2026
Respuesta de Hays Travel - Barry
Thank you for booking with us again and your kind words :)
Karen was most helpful in sorting out…
Karen was most helpful in sorting out our holiday
5 de febrero de 2026
Respuesta de Hays Travel - Barry
Thank you for taking the time to review. Always here to help
Booking through Hays travel
Having booked several cruses through Hays travel I find the service Friendly and professional with my questions answered and explained to my satisfaction. We even had time for me to chat about my previous cruises. The last cruise was with a Hays representative on board which turned out to be a god send as we had an issue with the weather with flight's having to be rebooked which was all done on board seamlessly.
4 de febrero de 2026
Respuesta de Hays Travel - Barry
Thank you for taking the time to review and the very kind words. We are always here to help.
Very helpful amazing
Hays in Barry booked with Donna a few times so helpful abd goes our of her way every time will always book with her
28 de enero de 2026
Respuesta de Hays Travel - Barry
Thanks you so much, so kind of you and thank you again.
Once again the advisor was very helpful and polite and I would not hesitate to use them again…
My sister and I returned to the branch to complete our booking.
27 de enero de 2026
Respuesta de Hays Travel - Barry
Thank you so much for booking with us and thank you for your kind comments. :)
Truly a great shop…
I was abroad and wanted to book a holiday. Donna truly went well out of her way to facilitate this. Thanks
1 de febrero de 2026
Respuesta de Hays Travel - Barry
Thank you for taking the time and the very kind words. Always here to help.
knowable and helpful staff
6 de enero de 2026
Respuesta de Hays Travel - Barry
Thank you so much for your kind words and once again thank you for booking with us :)
Family holiday
Tayla at the barry branch was friendly, honest and helpful and helped me make a good choice. I gave her 4 options of the detestations and she went through each one in order for me to book a family holiday. Excellent customer service and very thorough. 10/10
28 de enero de 2026
Respuesta de Hays Travel - Barry
Hi Lisa it was a pleasure confirming your holiday with you. Thank you so much for your lovely comments. Thank you once again for booking with us. Thanks Tayla :)
Friendly
Friendly. Listened to wish list. Efficient, well explained options all booked. Saves hours trawling internet sites.
27 de enero de 2026
Respuesta de Hays Travel - Barry
Good Afternoon Mrs Cross,
Thank you so much for your kind words and feedback. Thank you once again for booking with us. :)
very helpful answered all my queries
18 de enero de 2026
Respuesta de Hays Travel - Barry
Thank you so much for booking with us. Thank you for taking the time to comment and your kind words :)
Great services.
Kaz who made our booking was excellent. Well informed and explained everything. We always book with Jay's as all the staff in the Barry branch are excellent.
25 de enero de 2026
Respuesta de Hays Travel - Barry
Thank you for spending the time to comment. Thank you once again for booking with us and for your lovely comments :)
Called in a few times looking for a…
Called in a few times looking for a suitable singles cruise. Nothing was too much trouble
24 de enero de 2026
Respuesta de Hays Travel - Barry
Thank you for your kind comments Jenny. Thank you once again for booking with us :)
Tayla helped us book a holiday of a…
Tayla helped us book a holiday of a lifetime! All the staff were super friendly and helpful too!
22 de enero de 2026
Respuesta de Hays Travel - Barry
Thank you for your kind review, it was my pleasure! :) Tayla
The assistant was very knowledgeable
The assistant was very knowledgeable, thoughtful and friendly
13 de enero de 2026
Respuesta de Hays Travel - Barry
Thank you for taking the time and the very kind words. Always here to help.
Very friendly and helpful…knowledgeable…Top marks
Very friendly and helpful…knowledgeable too …the member of staff who booked my holiday was showing someone new how to book my holiday too ..and he was also very pleasant
15 de enero de 2026
Respuesta de Hays Travel - Barry
Thank you for taking the time and the very kind words. Always here to help.
Staff was so helpful went above and…
Staff was so helpful went above and beyond to get the holiday I wanted and best price.
10 de enero de 2026
Respuesta de Hays Travel - Barry
Thank you for taking the time and the very kind words. Always here to help.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.