After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... Ver más
La empresa ha respondido
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After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... Ver más
La empresa ha respondido
Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... Ver más
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We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... Ver más
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I couldn’t recommend Corinne enough at Hays Travel, she was absolutely brilliant from start to finish. We were booking a very last minute holiday, and she went above and beyond to make the whole proce... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
29c King Street, DE56 1PX, Belper, Reino Unido
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Corrine was very professional and helpful she explained everything to us she showed us different cruises and we picked the one we are going on she then booked the coach to southampton for us

Respuesta de Hays Travel - Belper
This is the fith time we have dealt with your company and as usual the service and professionalism was second to none. On this occasion we were looked after by Corrinne who sorted our holiday with the same excellent service as previous staff at this branch

Respuesta de Hays Travel - Belper
Gave dates for a city break at short notice .support to find the appropriate area for the attractions and assistance travel arranged.

Respuesta de Hays Travel - Belper
Your collègue was very knowledgeable and helpful and managed to secure us a great deal.

Respuesta de Hays Travel - Belper
Corinne was very helpful and very knowledgeable

Respuesta de Hays Travel - Belper
Clare was fantastic. She took all the time needed to go through all our options and was very knowledgeable on where we wanted to go. We left knowing we had made the right choice and we enjoyed doing it.

Respuesta de Hays Travel - Belper
We have asked 'Hays' for Travel advice and Bookings in recent years, following on from 'Thomas Cook'
Always happy and reassured.
On this occasion Consultant 'Rebecca' cared for us, and we duly booked quite an expensive Holiday.
'R' was most professional, expert and cordial.
Could not be happier.

Respuesta de Hays Travel - Belper
I was quite nervous about booking a holiday because it’s the first one on my own. The staff were reassuring and helpful and I came out of the shop feeling more confident about going on my own.

Respuesta de Hays Travel - Belper
Everything we hoped and more ! We had poor experience last weekend in another competitor . Basically we could have done everything ourselves online that they offered us . Corinne went above and beyond!

Respuesta de Hays Travel - Belper

Respuesta de Hays Travel - Belper

Respuesta de Hays Travel - Belper
Corinne went above and beyond to advise, plan and book our trip to Krakow later in the year. 11/10 thank you.
Knowledge base was phenomenal.

Respuesta de Hays Travel - Belper

Respuesta de Hays Travel - Belper
Fabulous from start to finish .
Girls are lovely .
helpful and knowledgeable too .
Prices are perfect …
Will definitely use Hayes travel again and recommend the company to others wishing to travel abroad .
All in all 10/10 experience
Thank you !
Rachel

Respuesta de Hays Travel - Belper
Rebecca gave information in a concise and vibrant manner and any questions asked were answered straight away.

Respuesta de Hays Travel - Belper
Helpful staff. Nothing too much trouble. Rebecca at Belper was wonderful and did all the hard work for our cruise booking. Very impressed with the excellent service provided. Will definitely use this store again

Respuesta de Hays Travel - Belper
Welcoming
Listened to needs
Pleasant, not pushy
Overall, good experience, although a little expensive!

Respuesta de Hays Travel - Belper
Excellent service by Antonia
She listened carefully and managed to organise a holiday for 7 which was suitable for everyone
In less than half an hour
Amazing
Thanks so much

Respuesta de Hays Travel - Belper
Lovely staff and very helpful. Explained what I needed to do to complete my details on the cruise app and to explore what was on offer.

Respuesta de Hays Travel - Belper
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