Lizzie was brilliant from start to finish and did everything she could to find us our holiday as the one we wanted had sold out. Lizzie went through everything with us and found us a different holiday... Ver más
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Lizzie was brilliant from start to finish and did everything she could to find us our holiday as the one we wanted had sold out. Lizzie went through everything with us and found us a different holiday... Ver más
La empresa ha respondido
We had previously booked a P&O Norwegian fjords cruise with Millie. She was really helpful and knowledgeable as we had never done a cruise before. We absolutely loved the cruise from start to fi... Ver más
La empresa ha respondido
Toya was very friendly and professional. She was very patient with us whilst we were deciding on the actual holiday. Gave us options and talked us through the different resorts etc .Never felt pushy... Ver más
La empresa ha respondido
Although we went into the branch fully prepared, knowing precisely the Jet2 city break we wanted to book, Millie was excellent. Polite, efficient and friendly service throughout. Millie cross check... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
33 Toll Gavel, HU17 9AA, Beverley, Reino Unido
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Took time to explain every question we had
Great experience

Respuesta de Hays Travel - Beverley
Millie looked after us so well and sorted out our holiday with speed and efficiency.

Respuesta de Hays Travel - Beverley
A mistake had been made on our original booking and I rang to have it corrected. Another member of staff said she would correct it and email me with the correct details. She did but it still wasn’t correct. I tried to ring again but
couldn’t get through as they were very busy.
I emailed at 5 pm last night and at just after 9am Millie rang me to say she had corrected her colleague’s error and everything was in order.
I am very impressed by her actions.

Respuesta de Hays Travel - Beverley

Respuesta de Hays Travel - Beverley
Staff went out of their way to book the room I was after, explained all the procedures I will have to follow and offered help when the time comes with checking in etc

Respuesta de Hays Travel - Beverley
Toya was very friendly and professional. She was very patient with us whilst we were deciding on the actual holiday. Gave us options and talked us through the different resorts etc .Never felt pushy just the opposite. Thank you for being so informative and helpful Toya xx

Respuesta de Hays Travel - Beverley
The help and guidance we received was outstanding and we were delighted to have found a holiday which suited us perfectly.

Respuesta de Hays Travel - Beverley

Respuesta de Hays Travel - Beverley
Personal experience. Happy attitude.

Respuesta de Hays Travel - Beverley

Respuesta de Hays Travel - Beverley
Went above and beyond to find something for a single passenger. With Acklams door to door coach holidays. Hopefully the two breaks booked will go ahead. Thank you. ⭐️⭐️⭐️⭐️⭐️

Respuesta de Hays Travel - Beverley
Very helpful
Toya was excellent nothing was to much trouble
Would use hays travel again

Respuesta de Hays Travel - Beverley
We had previously booked a P&O Norwegian fjords cruise with Millie. She was really helpful and knowledgeable as we had never done a cruise before. We absolutely loved the cruise from start to finish and the recommendation of our cabin was spot on.
So we only booked another cruise with Millie to Spain and France for 2027, same cabin too.
Millie is so friendly and efficient, we love dealing with her.
We also get our foreign currency and re load our Hays travel card within the shop.
Great service at the Beverley branch.

Respuesta de Hays Travel - Beverley
Usual friendly service from our go-to travel agent. Another cruise booked with the assistance of Allie Mae.

Respuesta de Hays Travel - Beverley
Very good service from the staff and the fulfilled all of our needs boking a holiday to a place we've never been to befor. Many thanks.

Respuesta de Hays Travel - Beverley
16/05/26 three ladies in store were very friendly and attentive in finding us a luxury holiday in Bali 😄 the two ladies joined together in sorting the best price location and also finding the flight was hand luggage only ring numerous agencies to find costings as it turned out hays own booking system was the best option including baggage saving us hundreds of pounds they could have not been any more helpful 😃 coffee and tea as we waited ten minutes which was not a problem as the lady behind the exchange counter chatted to us 👍 a very reassuring Experiance that’s why we are a repeat customers thank you. Hays travel

Respuesta de Hays Travel - Beverley
We spoke to a lady called Helen who was so helpful she found us options and gave us the time to make our decision without being pushy she also listened to the things we needed on our holiday and found what we hope will be our perfect time away

Respuesta de Hays Travel - Beverley

Respuesta de Hays Travel - Beverley
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