Girls in Billingham branch are always helpful, professional and friendly. We knew what we wanted but they booked it for us and sorted our insurance and printed off our paperwork. They guided us on dow... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I emailed Abbie, like we always do, about the price for our usual trip to Torremolinos next June. She came back with a great price. I said we would go in yesterday to book it & pay the deposit. Abbie... Ver más
Really welcoming staff at our local branch, just returned from a family holiday where we were supported every step of the way to make sure we were fully prepared. Returned from holiday and went to exc... Ver más
La empresa ha respondido
I have always been happy to give a good review for Hays travel. I have booked many times with them and always been very happy with the friendly, professional and helpful attitude from the staff. I hav... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
61 Queensway, TS23 2ND, Billingham, Reino Unido
- 01642 535822
5,0
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Absolutely brilliant staff
Absolutely brilliant staff. They had great understanding of what i wanted and it was booked with ease. This is my new place to book all my holidays. Staff soooo friendly and welcoming.
16 de abril de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for leaving this review for Atherlie, we hope you have a wonderful time away. Thank you Charlotte and the team
They were very friendly
They were very friendly, even when I had to go back a few times the same day !?
16 de abril de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for taking the time to leave this lovely review and I hope you have a really lovely time on holiday for you birthday, Charlotte and the team :-)
Always use Hays Travel
Always use Hays Travel, as they give fantastic customer service finding the best deals without feeling pressured into booking, booked with Atherlie who is so amazing at her job.
11 de abril de 2026
Respuesta de Hays Travel - Billingham
Hello,
Thank you so much for such lovely comments! It is always a pleasure booking your holidays. We hope you both have a fantastic time in Benidorm :)
Thanks Atherlie x
Respuesta de Hays Travel - Billingham
Thank You for leaving me a 5 star review, I hope you have an amazing time on holiday. Thanks Charlotte
Staff were professional whilst being…
Staff were professional whilst being very friendly and helpful.
9 de abril de 2026
Respuesta de Hays Travel - Billingham
Thank You for taking the time to leave me a 5 star review. I hope you have an amazing time in Portugal. Thanks Paige
Such ndly staff felt very well…
Such frendly staff felt very well informed first ever time booking a holiday will use hays travel again my sister gives you a five star as well
7 de abril de 2026
Respuesta de Hays Travel - Billingham
Thank you for booking with us and leaving this lovely review for Gemma ! She will be very pleased. We hope to see you again soon ! x
Friendly helpful staff members helping…
Friendly helpful staff members helping us find a holiday of chocolates
1 de abril de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for taking the time to leave Charlotte a 5* review. I will be sure to pass on your feedback. Another fabulous trip to look forward to.. we appreciate your loyalty. Many thanks, Gemma x
Helpful staff
Helpful staff, talked us through each detail of the booking. It was a relaxed atmosphere
7 de abril de 2026
Respuesta de Hays Travel - Billingham
We appreciate you taking the time to leave us such a fantastic review! It was a pleasure booking your Holiday to Italy! Many Thanks, Jasmine :)
Gemma and Charlotte were absolutely…
Gemma and Charlotte were absolutely amazing at finding and booking us a last minute honeymoon trip. We went in not knowing what we wanted to leaving with an amazing holiday. The atmosphere was so relaxed and the girls were really chatty and totally nailed it by gauging what we liked and didn’t like. Couldn’t recommend them enough! Thank you again!!
6 de abril de 2026
Respuesta de Hays Travel - Billingham
Thank you so much for trusting us to book your lovely honeymoon, we hope you have the most amazing wedding and cruise! All the best Charlotte and Gemma x
Respuesta de Hays Travel - Billingham
Thank you so much for booking and leaving this lovely review for Amanda! Thank you for your loyal custom , another lovely holiday to look forward too:-)
Respuesta de Hays Travel - Billingham
Hello. Thank you so much for your 5* review. We really appreciate your feedback and your loyalty. I hope you have a fantastic time in Tenerife! Kind regards, Gemma :)
Very friendly staff booking process…
Very friendly staff booking process very straightforward
31 de marzo de 2026
Respuesta de Hays Travel - Billingham
Thankyou for your booking and leaving this lovely review for Abbie :-)
Respuesta de Hays Travel - Billingham
Thank you for booking and leaving this review for us, What another lovely holiday you have to look forward too
Respuesta de Hays Travel - Billingham
Thanks so much for the feedback and your 5* review. It was a pleasure helping you book your trip. I hope you have a lovely time! Kind regards, Gemma :)
As ever the staff at Hays Billingham…
As ever the staff at Hays Billingham are consistently approachable, knowledgeable and welcoming.
22 de marzo de 2026
Respuesta de Hays Travel - Billingham
Hello. Thank you so much for leaving me this 5 star review! I hope you have an amazing time in the Norway's Fjords :) Thanks, Paige
Came in too buy travel insurance staff…
Came in too buy travel insurance staff where very helpful and told me different options.
22 de marzo de 2026
Respuesta de Hays Travel - Billingham
Hello Rob. Thank you so much for taking the time to leave me this review! It was a pleasure to meet you :) Have a great trip. Many thanks, Gemma
Helpful and knowledgeable member of…
Helpful and knowledgeable member of staff helped us to get all our requirements for our holiday.
20 de marzo de 2026
Respuesta de Hays Travel - Billingham
Hello. Thank you so much for leaving me this 5 star review! It was my pleasure booking your holiday for you and I hope you have an amazing time in Albufeira :) Many thanks, Jasmine
Respuesta de Hays Travel - Billingham
Thank you for taking the time to leave us a 5 star review we really appreciate it
Thanks Abbie :)
Staff were very friendly and I received…
Staff were very friendly and I received prompt phone calls and emails regarding my booking.
Explained all details clearly and friendly manner
13 de marzo de 2026
Respuesta de Hays Travel - Billingham
Hi Mark, thanks so much for taking the time to leave this 5* review, we really appreciate this and loved booking your cruise for you
Annie :)
Respuesta de Hays Travel - Billingham
Thanks so much for taking the time to review Abbie's service. I'll be sure to pass your comments on to her. Kind regards, Gemma :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.