Hayes always go above and beyond to get you a fantastic, sometimes tailor made holidays. Staff always really friendly and helpful. Kerry is an absolute Gem, but Hannah also does a great job.
La empresa ha respondido
Localización
Cambiar localizaciónThe Old Bakery High Street, SO32 1AA Bishops Waltham, GB
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Consulta las opiniones de los clientes
We have booked many holidays over the years with Hays Travel and have always been more than delighted with the service we receive. All the staff are knowledgeable and helpful. They give you plenty o... Ver más
La empresa ha respondido
We popped in and saw Hannah to discuss a cruise we had already booked while onboard a previous cruise. It became clear that if we cancelled our existing booking (forfeiting our already paid £100 depos... Ver más
La empresa ha respondido
First Cruise we’ve ever booked and we had Adriana from Bishops Waltham to support and help us through the whole booking and give us a great experience. She was able to answer any questions we had and... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
The Old Bakery High Street, SO32 1AA, Bishops Waltham, Reino Unido
- 01489 896428
4,9
Excelente
328 opiniones
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Very efficient service
I said what I wanted & needed & they delivered in clear logical fashion, gave me options & I chose my preference & it was all booked very quickly.
4 de septiembre de 2024
Respuesta de Hays Travel - Bishops Waltham
Thank you for taking the time to give us your review! I am glad we were able to get your trip sorted. We appreciate your support! Many Thanks, Hannah
Great customer service
Great customer service, nothing was too much trouble,thank you Jacob
12 de agosto de 2024
Respuesta de Hays Travel - Bishops Waltham
Good morning Mrs Holden, thank you very much for your kind words and I hope you have a lovely time on your Disney Cruise. Thanks again, Jacob and the BW team
They found me what l wanted at short…
They found me what l wanted at short notice extremely please with the effort they must have put in
27 de julio de 2024
Respuesta de Hays Travel - Bishops Waltham
Good morning Mrs Reeves, Thank you for your kind words. We hope you have a wonderful time on your river cruise. Thanks again, Carole and the BW team
Very knowledgeable
Very knowledgeable, talked through all options insured we knew exactly what the plans of the holiday were.
30 de julio de 2024
Respuesta de Hays Travel - Bishops Waltham
Dear Mrs Radford, thank you for taking the time to give us your feedback! It was a pleasure to book your holiday for you! See you again soon. Many Thanks, Hannah
Excellent Service
Both Carole and Jacob,we're really helpful,we hadn't quite made our minds up on exactly where we wanted to stay, but were given so much help which enabled us to come to a decision.
They were both so friendly and created a wonderful atmosphere, it was like being served by friends.
All of the staff in the Bishops Waltham Branch are like this, which is why we enjoy using the branch.
28 de julio de 2024
Respuesta de Hays Travel - Bishops Waltham
Hi Jeanette, Thank you for your kind comments, It was a pleasure to see you and your husband again and help with your holiday plans for next year. Many thanks Carole and Jacob
Respuesta de Hays Travel - Bishops Waltham
Hi Angela, Thank you for your kind comments, glad we managed to find you the perfect holiday. Kind Regards Carole and the BW Team
FIRST TIME CRUISERS
The staff at Hays were freindly, welcoming and extremely professional. The new deputy manager in Bishop's Waltham made us feel relaxed and shared her experiences of causing. The booking process was quick and easy even when there was a worldwide IT surge affecting many companies and their IT systems. Overall excellent teamwork. Thank you Hays for the experience.
22 de julio de 2024
Respuesta de Hays Travel - Bishops Waltham
Good afternoon Mr Sharp and thank you very much for your kind words. We hope you have a lovely time on your first cruise. Thanks again, Hannah and the BW team
Pleasant and helpful staff
Kerry was really pleasant and helpful. She provided all the information we needed, and some things we had not thought of, without being overbearing or pushy. Kerry and her colleague Carol are a credit to the company.
15 de julio de 2024
Respuesta de Hays Travel - Bishops Waltham
Good Afternoon Mrs Miller, Thank you very much for taking the time to give us a review, and your kind words! I will pass your comments onto Kerry as she is on annual leave now. Kind Regards, Hannah
Helpful staff member who listened…
Helpful staff member who listened carefully to what type of holiday I wanted. Who took notice of my budget and took the necessary time.
17 de julio de 2024
Respuesta de Hays Travel - Bishops Waltham
Good morning Mrs Greenlees, we appreciate your kind words and are glad to hear that you had a positive experience. We strive to provide our customers with excellent service and are pleased that you found our staff member helpful and attentive to your needs. Thanks again, Jacob and the BW team
The lady dealing with us was very…
The lady dealing with us was very patient and helpful
16 de julio de 2024
Respuesta de Hays Travel - Bishops Waltham
Good Morning Mrs Bakewell, Thank you for you feedback, I will pass your comments onto Kerry as she is on annual leave. Kind regards Hannah
Respuesta de Hays Travel - Bishops Waltham
Good afternoon, thank you very much for your kind words. Thank you again for your continued support! Thanks again, Hannah and the BW team
Respuesta de Hays Travel - Bishops Waltham
Good afternoon Mr Roberson, thank you very much for your kind words. Thank you again for your continued support! Thanks again, Hannah and the BW team
Respuesta de Hays Travel - Bishops Waltham
Good afternoon Mr Ockerby and thank you for your kind words. We hope you have a lovely holiday in Greece. Thanks again, Jacob and the BW team
The Travel Consultant we met with had…
The Travel Consultant we met with had to deal with four of us at the same time, which must have been difficult for him. He maintained his cool and was unfailingly patient and considerate. His name was Jacob.
27 de junio de 2024
Respuesta de Hays Travel - Bishops Waltham
Dear Mr Crawford, Thank you very much for your kind comments. I hope you have a wonderful time in Lanzarote. Thanks again, Jacob and the BW team
I was shocked at the price if I’m…
I was shocked at the price if I’m honest,but Kerry assured me that it is a little expensive this time of year,and gave me confidence to go ahead to book ,
Also sound advice regarding insurance as my wife is a Cancer patient.
Many thanks
Mr Boys
9 de junio de 2024
Respuesta de Hays Travel - Bishops Waltham
Good Morning Mr Boys, Thank you for you feedback. It was lovely to meet you and hope you both have a lovely time away. Kind regards Kerry
New Zealand Trip
Jacob put together a great trip for me, was happy to answer any queries and generally very helpful.
30 de mayo de 2024
Respuesta de Hays Travel - Bishops Waltham
Good Morning Mrs Coates-Evans, thank you very much for your kind words. I hope you have a lovely time in Australia and New Zealand. Thanks again, Jacob and the BW team
Very prompt reply to my request
Very prompt reply to my request. Very pleasant staff!!
4 de junio de 2024
Respuesta de Hays Travel - Bishops Waltham
Good Morning Mrs Ormiston, Thank you very much for your comments. We're always happy to help you. We'll see you soon, Kind regards Kerry
Respuesta de Hays Travel - Bishops Waltham
Hi Mr Gibson, hope that you both have a great time. Regards Team BW
Jacob is a diamond asset to the company
Jacob was tasked with our detailed travel itinerary - flights and accomodation. He was most efficient, personable and fastidious in following uo on the many financial implications of our trip payment. Jacob made a complex task easy for us to navigate. Thoroughly recommend Jacob.
7 de junio de 2024
Respuesta de Hays Travel - Bishops Waltham
Good morning Diana, thank you very much for your kind words. It was a pleasure helping you with your itinerary and I hope you have a lovely time on your trip home. Thanks again, Jacob and the BW team
Hayley was absolutely brilliant
Hayley was absolutely brilliant! After having our entire family holiday cancelled by easyJet Hayley set out to find us another family holiday with 2 days notice! She was understanding and helpful from start to finish. She put a big smile on my children’s faces again
25 de mayo de 2024
Respuesta de Hays Travel - Bishops Waltham
Good Morning Mrs Newman, I am glad we found something for you so last minute, so you could get away and have some fun with the family. Many Thanks Hayley & the BW Team
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