Saw an add on Facebook, my local branch found the holiday and found it even cheaper than the add. They then gave me quotes on other circumstances for me to compare and I then left to make my decision... Ver más
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Consulta las opiniones de los clientes
Went in to Hays in Blackburn on my lunch. Steph was extremely helpful, friendly & professional. She obviously knows her job well. Steph was patient whilst i checked if i could get the leave from wor... Ver más
Manager at Blackburn store, was fantastic found what we was looking for. Having the app is great way to make payments, went back to see about booking for October
The staff in Blackburn were absolutely fantastic helping us sort our dream holiday to Mexico for our 10 year wedding anniversary. They went through everything thoroughly with us. Were super friendly... Ver más
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
30 King William Street, BB1 7DP, Blackburn, Reino Unido
- 01254366237
4,9
Excelente
624 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
So very Helpful!
So very Helpful!
Not rushed! Worked so hard to help find a suitable cruise!
Thank you Jill!
1 de enero de 2026
Respuesta de Hays Travel - Blackburn
Thank you for your lovely review, we are glad we could get you booked!
Polite helpful service
Polite, helpful knowledgeable staff, took time to search for a holiday of our choice, once found checked various operators to obtain the best price, no pressure to purchase, recommended!
30 de diciembre de 2025
Respuesta de Hays Travel - Blackburn
We appreciate you taking the time to leave us such a fantastic review! We are so happy to hear that our staff provided you with a great experience and found you the perfect holiday :)
Steph was amazing in helping me booking…
Steph was amazing in helping me booking Disney land Paris for me and family. Highly recommended!
28 de diciembre de 2025
Respuesta de Hays Travel - Blackburn
We appreciate you taking the time to leave your kind review! We're so happy we could help you book your Disneyland trip for you and your family.
My experience with hays travel was good…
My experience with hays travel was good the staff was welcoming especially Stephanie with couple of visits she found what I was looking for with budget in mind
I have used hays before and would recommend any one to explore what they have
My name Mohammed sharif
Recommended hays travel king William st Blackburn
My destination is Tunisia
The title of my review is A DAY AT THE TRAVEL AGENT
5 de diciembre de 2025
Respuesta de Hays Travel - Blackburn
We're happy to hear that you had a good experience. It's great to know that the staff was welcoming and found your holiday to Tunisia that met your needs. Thank you for recommending us; we appreciate your feedback.
Avoid
The 1st and last time i would ever book through these. Booked a holiday on 11th January 2025 then 48 hours later found it £2,500 cheaper else where rang up on the 13th (48 hours later) to cancel to be told we could not.
Asked to speak to a manager to be informed she was the manager and there was no cooling off period , ( were not talking a cheap holiday) fast forward to December 2025 we have had no correspedence from them, despite the holiday being paid in full. Tried to check in online for our flights, only for the Hayes Reference number to be invalid, tried Gold Medal website and could not log in as in was not an agent, rang Gold Medal who informed me they could not deal with me as i did not have an agent number.
Turns out we had to book in with Emerites with there reference number which we did not have. Someone from hayes rang me within minutes to enquie i had had called Gold Medal.
Long story short after the poor and lack of commuination from Hayes, we are more confused than ever we are a party of 4 travelling together. There documents printed out by Hayes says they are flying from a terminal that is shut ( so we have cancelled the lounge) mine however is showing the correct terminal or we think. Even the flight numbers between our parties paperwork is different despite all being on 1 booking. Really not good, if you want to add extra stress to your holiday then Hayes is the company for you. Now we have lost our lounge fee and have to go to the shop again to try and get the correct documents wish us luck. Avoid at all cost.
11 de enero de 2025
Opinión espontánea
Respuesta de Hays Travel - Blackburn
Thank you for taking the time to share your feedback. We are very sorry for the confusion and inconvenience you experienced with your documentation.
After reviewing your booking, we can confirm that the incorrect or conflicting details originated from the supplier, which unfortunately caused issues with the paperwork you initially received. We fully appreciate how frustrating this must have been.
Our team has supported you on several occasions, and each time you visited the store we ensured that the documentation was corrected and your questions were answered. You also came in again today with further items that needed to be sorted, and we were happy to assist with those as well to make sure everything is now fully in order.
We are pleased that all paperwork has been updated and that you left with everything clarified for all members of your party.
Thank you for your patience, and please know we are always here to help if you need anything else. We sincerely hope you have a smooth, stress-free holiday.
From start to finish the booking…
From start to finish the booking experience was so stress free. We knew where we wanted to go and as we were doing the booking the sales person was very chatty
27 de noviembre de 2025
Respuesta de Hays Travel - Blackburn
Thank you for taking the time to write a lovely review
Owen at Hays Travel Blackburn was so…
Owen at Hays Travel Blackburn was so helpful.Nothing was too much trouble.He spent a lot of his time searching for the perfect holiday for me and met all my requests.I will definitely be booking my next holiday with Hays Travel
8 de noviembre de 2025
Respuesta de Hays Travel - Blackburn
thank you have a wonderful holiday
They are very friendly staff and go out…
They are very friendly staff and go out off their way too make your holiday a wonderful experience.
3 de diciembre de 2025
Respuesta de Hays Travel - Blackburn
Thank You Stephen appreciate your kind words
Very friendly and helpful
Very friendly and helpful. We booked a tour with a cruise incorporated so the booking process took longer than expected but we were kept updated with the online processes. They answered all queries that I had.
29 de noviembre de 2025
Respuesta de Hays Travel - Blackburn
Thank you have the best time
The lady who dealt with us was very…
The lady who dealt with us was very polite & searched all websites for cheapest deals
29 de noviembre de 2025
Respuesta de Hays Travel - Blackburn
Thank you for booking with us we do appreciate it x
Always get a very good sevice at Haysys…
Always get a very good sevice at Hays travel, nothing is to much trouble.
21 de noviembre de 2025
Respuesta de Hays Travel - Blackburn
Thank you xx
Jill was absolutely brilliant
Jill was absolutely brilliant, sorted my holiday with efficiency and speed, cannot fault her, a credit to Hays Travel, Blackburn.
27 de noviembre de 2025
Respuesta de Hays Travel - Blackburn
She sure is thank you
Steph helped us work through the…
Steph helped us work through the options to find the one for us
26 de noviembre de 2025
Respuesta de Hays Travel - Blackburn
Thank you and hope ypu have the best time away x
So friendly and so happy you just feel…
So friendly and so happy you just feel like you want to go on holiday and they can’t help you do that enough so I booked again ,thank you hays travel
23 de noviembre de 2025
Respuesta de Hays Travel - Blackburn
thank you so much for the lovely review its always a pleasure to see you both, you know where I am if you need anything x
Jill was great at presenting the…
Jill was great at presenting the options and advising.
All efficient and booked with ease in good time
13 de noviembre de 2025
Respuesta de Hays Travel - Blackburn
thank you for taking the time to review
Excellent customer service
Excellent customer service. Process was a breeze and everything explained without any issues
16 de noviembre de 2025
Respuesta de Hays Travel - Blackburn
Always a pleasure thank you
Respuesta de Hays Travel - Blackburn
Thank you here if you need anything
I always know I'm going to be in safe…
I always know I'm going to be in safe hands at Hay's- they know what my needs and requirements are and treat me with the greatest respect.
12 de noviembre de 2025
Respuesta de Hays Travel - Blackburn
We will always look after you x
The whole experience was a pleasure
The whole experience was a pleasure. Laura listened to exactly what we wanted and matched us perfectly with a holiday. I would always make Hays my only choice for booking any future holidays and even more so if Laura was always available to deal with.
1 de noviembre de 2025
Respuesta de Hays Travel - Blackburn
Thank you for the lovely review and taking time to write it
Excellent
Steph at Blackburn was excellent. She helped us to find the perfect holiday for us.
28 de octubre de 2025
Respuesta de Hays Travel - Blackburn
Thank you for your review. We are glad we could find your perfect holiday! :)
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