Sarah - As always the personal touch. Aware of our preferences. Already done some background research before we came in so booking process smooth and efficient and above all else friendly. Gillian
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
As usual our booking was effortless, brilliant expediente service. Superb staff giving us exactly what we wanted in a very knowledgeable and helpful way. It couldn't possibly be surpassed.
La empresa ha respondido
Claire (as per normal) quickly handled my requested city break in Budapest, with the minimum of fuss/ hassle, together with an agreeable price.
La empresa ha respondido
We had booked a holiday to Sri Lanka and Claire sorted out all the flights hotels for our big group proficiently. We had asked her to look out for another cheap holiday. Once found she contacted us st... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
St Andrews Court, BL1 1LD, Bolton, Reino Unido
- 01204 397367
4,9
Excelente
962 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Exceptional Service
Claire is so knowledgeable and is always so helpful and accommodating and goes the extra mile to make our holiday arrangements work .
She is very communicative and always tries to find ways of making our holiday peace together .
I have been a client of Hayes travel for over 30 years and I will always request Claire assists me .
22 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you so much for your lovely comments, it is always a pleasure booking your holidays, take care Claire x
Accommodating and informative
21 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you, we hope you enjoy your first cruise
Great customer service
20 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you for your very kind words and for taking the time to review our service. We hope to see you again soon :)
Very friendly and great service
18 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service friendly and great. We truly appreciate your kind comments.
Respuesta de Hays Travel - Bolton
Thank you so much for your kind words! We are delighted to hear that you experienced such friendly service and that nothing was too much trouble. We truly appreciate your positive feedback.
Talia was so friendly and very…
Talia was so friendly and very efficient organising the perfect package for us. Amazing price.
19 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you for your fantastic 5-star review! We are so pleased to hear that our team member was friendly and efficient in organizing your perfect package at an amazing price
Fantastic
Staff at Bolton store was very helpful, polite & listened to everything what we would like on our holiday would highly recommend.
8 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you for your lovely review! We are so pleased to hear that our team was helpful and polite, and listened to your holiday preferences. We truly appreciate your recommendation.
Respuesta de Hays Travel - Bolton
Thank you for your wonderful 5-star review! We are so pleased to hear that your holiday booking process was easy and problem-free. We appreciate your kind words.
Respuesta de Hays Travel - Bolton
Thank you very much for your kind words
Very helpful and friendly ,helpful…
Very helpful and friendly ,helpful sorting out my holiday for next year and getting me an excellent price for my family, Sarah the person I spoke with was very helpful and friendly, would recommend speaking to Sarah.
14 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We're glad to hear Sarah was able to get your family holiday sorted for the price you wanted. We hope you have an amazing time!
Great Service Bolton Branch
As always great service from Gemma and her team at the best Hays travel company Bolton branch
14 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We're glad to hear your comments about the Bolton team. We hope you have an amazing holiday!
Advisers were very helpful with the…
Advisers were very helpful with the booking process for my Alaska cruise. They contacted the cruise line directly and sorted out the cabin I wanted. They seemed very knowledgeable and kept me updated throughout the whole process.
13 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you for your lovely feedback. We're glad to hear Amanda was able to get your Alaska cruise sorted with the cabin that you were wanting. We hope you have a great holiday!
Well my Tui River cruise was cancelled
Well my Tui River cruise was cancelled, however Brandon found an alternative ocean cruise and I’m over the moon.
8 de agosto de 2026
Respuesta de Hays Travel - Bolton
Hi Louise, I am just so glad that we managed to find you an alternative cruise. I'm sure you will both have a great time :)
Wonderful being able to sit down with…
Wonderful being able to sit down with travel agent face to face and not just a voice at the end of a telephone and discuss what our requirements are for our next holiday
This company could not have been more helpful and price driven would certainly recommend them
8 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you for your wonderful feedback! We are so pleased to hear that you appreciated the face-to-face service and found our team helpful and focused on getting you the best price for your next holiday.
Professional and friendly service.
5 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you for your wonderful feedback! We are so pleased to hear that you experienced professional and friendly service.
Very Nice to speak to Sarah about the…
Very Nice to speak to Sarah about the Holiday in Sicily she's as polite and knowledgeable and helpful as ever 😀 👍. Many thanks.
5 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you for your fantastic review! We are so pleased to hear that you found our colleague polite, knowledgeable, and helpful while discussing your holiday to Sicily. We truly appreciate your kind words.
we have used Hays beforeandhas always…
we have used Hays beforeandhas always very very good
6 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you for your fantastic 5-star review! We are so pleased to hear that you have consistently had very good experiences with us. We truly appreciate your continued support.
Respuesta de Hays Travel - Bolton
Thanks for your review, it means a lot
Just a real friendly helpful environment
Just a real friendly helpful environment
28 de julio de 2026
Respuesta de Hays Travel - Bolton
Thank you for your feedback. We're glad to hear we could make the booking process so easy for you. We hope you have a lovely holiday
We had booked a holiday to Sri Lanka…
We had booked a holiday to Sri Lanka and Claire sorted out all the flights hotels for our big group proficiently. We had asked her to look out for another cheap holiday. Once found she contacted us straight away and now we have booked that holiday. We are grateful to her for this.Claire is an expert on dealing/booking holidays for which we commend her
2 de agosto de 2026
Respuesta de Hays Travel - Bolton
Thank you for your wonderful review! We are so pleased to hear that we could proficiently sort out your holidays and that you are grateful for the assistance you received. We hope you have fantastic trips!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.