Hays Travel - Braintree Opiniones 

293
TrustScore: 5 sobre 5

4,9

1 New Street, CM7 1ER Braintree, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service, Braintree staff very helpful in finding me another holiday, will use them again later this year. Many thanks.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The lovely staff in the Braintree store, are welcoming friendly entertaining and knowledgeable, over the last few months we have spent a few hours booking 3 separate holidays and have got to know the... Ver más

Valorada con 5 estrellas sobre 5

We had a great experience, the team couldn't have done more to help us find our holiday and we are very happy with their service. They even stayed well beyond the closing time to get the booking confi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited Hays Travel yesterday to book our holiday to Malta for next May and had such a wonderful experience with Lisa & Brooke. From the moment we arrived, their knowledge and advice were fantas... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 1 New Street, CM7 1ER, Braintree, Reino Unido

  • 01376777978

4,9

Excelente

TrustScore: 5 sobre 5

293 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(293)

126.693 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Jess wS very helpful

Jesse was very helpful and patient .She found several holidays for us so we could have a choice .

5 de noviembre de 2025
Logotipo de Hays Travel - Braintree

Respuesta de Hays Travel - Braintree

Thank you for your kind review - lovely to see you both again - Jessie

Valorada con 5 estrellas sobre 5

Jess and Millie from the Braintree…

Jess and Millie from the Braintree Branch have
Absolutely smashed it out of the park again
Above and beyond customer service as always
Booking a very complicated, multi flight ✈️ journey made completely stress free.
Shame these girls dont seem to get any recognition as I’ve recommended lots of my friends all reporting back what amazing lengths they go to

8 de noviembre de 2025
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Respuesta de Hays Travel - Braintree

Thank you Louise, we love booking your trips away and its always our pleasure - see you soon - Jessie & Millie x

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, and polite.

28 de octubre de 2025
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Respuesta de Hays Travel - Braintree

Thank you for kind review, it was my pleasure to help you 😊
Leyla

Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff.
We were made very welcome when we arrived

18 de septiembre de 2025
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Respuesta de Hays Travel - Braintree

Thank you so much for this lovely review, we hope to see you again soon! Daisy 😊

Valorada con 5 estrellas sobre 5

Lovely helpful staff

The hays agent, Jessie, is a wonderful young lady, she makes you feel like a friend and not just a customer. She spent time and found us the perfect holiday.

29 de agosto de 2025
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Respuesta de Hays Travel - Braintree

Thank you so much for your lovely review, it was lovely to see you both again! Jess x

Valorada con 5 estrellas sobre 5

Very good

Good lovely people only 2 Nices gol always good

9 de agosto de 2025
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Respuesta de Hays Travel - Braintree

Thankyou for your kind review!! Happy to help!
Millie :)

Valorada con 5 estrellas sobre 5

Will always use Hays Travel

As always, at Hays Braintree you are welcomed with smiles all round.
They are very friendly and helpful and you never feel rushed, nothing is too much trouble. The booking process is very easy and everything is explained and checked through with you.
Thank you Jess, once again you made our booking so easy and thanks to the other staff there who are always there to help also.

9 de agosto de 2025
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Respuesta de Hays Travel - Braintree

Thank you so much for your kind review! Its always my pleasure in helping you both! Look forward to seeing you again soon. Jess x

Valorada con 5 estrellas sobre 5

We book through Jessie in Braintree for…

We book through Jessie in Braintree for all our holidays, she knows exactly what we like and guides us through all our bookings in a very friendly and professional manner.

7 de agosto de 2025
Logotipo de Hays Travel - Braintree

Respuesta de Hays Travel - Braintree

Thank you so much for your kind review and always coming back to book with us! Your support doesn't go unnoticed. Jessie x

Valorada con 5 estrellas sobre 5

Always use Hays

As always the staff were polite and helpful. We had seen the holiday we wanted (a TUI holiday) but wanted to make sure we weren't missing some other potentially better options.

It ended up that the holiday we had seen was the best choice so Hays price matched the online offer and sorted it all out.

We previously had a flight cancellation while in the US (while we were asleep) and woke up to an email saying that it had happened and they had dealt with it.

Having Hays be the booking agent means that we know there won't be any stress at all.

26 de julio de 2025
Logotipo de Hays Travel - Braintree

Respuesta de Hays Travel - Braintree

Hi Jonny! Thank you much for this kind review, it was my pleasure to help you find your holiday. Hope to see you again soon! Leyla 😊

Valorada con 5 estrellas sobre 5

Staff most helpful

27 de julio de 2025
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Respuesta de Hays Travel - Braintree

Thank you for your review, it was a pleasure to help you and we hope to see you again soon!

Valorada con 5 estrellas sobre 5

B ecause of the friendly welcome the…

Because of the friendly welcome the service and help we get in Braintree at Hays we have gone back to them for the last three holidays abroad even though we live in Walton on the naze essex. We do have a travel agent in Clacton on sea which is only 20 minutes from us but the service comes no where near what we get in Braintree which is a good hour from where we live. The person who helped with our holiday to Mexico took alot of trouble to find an airline so we could go direct as the holiday required ment changeing plains and we weren't happy to do that. Thankyou again Hays in Braintree X

19 de julio de 2025
Logotipo de Hays Travel - Braintree

Respuesta de Hays Travel - Braintree

Thank you for this kind review, it was a pleasure to help you out! I hope you have an amazing trip and looking forward to help you find another amazing holiday again soon! Daisy :)

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