Great customer service, Braintree staff very helpful in finding me another holiday, will use them again later this year. Many thanks.
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Great customer service, Braintree staff very helpful in finding me another holiday, will use them again later this year. Many thanks.
La empresa ha respondido
The lovely staff in the Braintree store, are welcoming friendly entertaining and knowledgeable, over the last few months we have spent a few hours booking 3 separate holidays and have got to know the... Ver más
We had a great experience, the team couldn't have done more to help us find our holiday and we are very happy with their service. They even stayed well beyond the closing time to get the booking confi... Ver más
La empresa ha respondido
We visited Hays Travel yesterday to book our holiday to Malta for next May and had such a wonderful experience with Lisa & Brooke. From the moment we arrived, their knowledge and advice were fantas... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
1 New Street, CM7 1ER, Braintree, Reino Unido
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Jesse was very helpful and patient .She found several holidays for us so we could have a choice .

Respuesta de Hays Travel - Braintree
Jess and Millie from the Braintree Branch have
Absolutely smashed it out of the park again
Above and beyond customer service as always
Booking a very complicated, multi flight ✈️ journey made completely stress free.
Shame these girls dont seem to get any recognition as I’ve recommended lots of my friends all reporting back what amazing lengths they go to

Respuesta de Hays Travel - Braintree

Respuesta de Hays Travel - Braintree
Booked with Jessie again & she was very good & helpful.

Respuesta de Hays Travel - Braintree
Jessie was very helpful and pleasant. Our booking was made easy with the help of newmarket travel on the phone
Excellent customer service. Spent a lot of time ensuring we were able to get the cabins we wanted.
Very professional and helpful. Happy to help. Make booking a holiday a great experience. Very friendly staff. Much better than booking a holiday online.
Very helpful and knowledgeable staff.
We were made very welcome when we arrived

Respuesta de Hays Travel - Braintree
The hays agent, Jessie, is a wonderful young lady, she makes you feel like a friend and not just a customer. She spent time and found us the perfect holiday.

Respuesta de Hays Travel - Braintree
Excellent service from young lady. Was very accommodating in helping us find our preferred hotel. Nothing was too much for her. She was more than helpful.

Respuesta de Hays Travel - Braintree
Fantastic service, as always from the Braintree ladies. Always polite, helpful and reassuring.
Millie was friendly, helpful and listened to our wishes.

Respuesta de Hays Travel - Braintree
As always, at Hays Braintree you are welcomed with smiles all round.
They are very friendly and helpful and you never feel rushed, nothing is too much trouble. The booking process is very easy and everything is explained and checked through with you.
Thank you Jess, once again you made our booking so easy and thanks to the other staff there who are always there to help also.

Respuesta de Hays Travel - Braintree
We book through Jessie in Braintree for all our holidays, she knows exactly what we like and guides us through all our bookings in a very friendly and professional manner.

Respuesta de Hays Travel - Braintree
As always the staff were polite and helpful. We had seen the holiday we wanted (a TUI holiday) but wanted to make sure we weren't missing some other potentially better options.
It ended up that the holiday we had seen was the best choice so Hays price matched the online offer and sorted it all out.
We previously had a flight cancellation while in the US (while we were asleep) and woke up to an email saying that it had happened and they had dealt with it.
Having Hays be the booking agent means that we know there won't be any stress at all.

Respuesta de Hays Travel - Braintree
😃Very helpful and could not do a enough to help

Respuesta de Hays Travel - Braintree
Because of the friendly welcome the service and help we get in Braintree at Hays we have gone back to them for the last three holidays abroad even though we live in Walton on the naze essex. We do have a travel agent in Clacton on sea which is only 20 minutes from us but the service comes no where near what we get in Braintree which is a good hour from where we live. The person who helped with our holiday to Mexico took alot of trouble to find an airline so we could go direct as the holiday required ment changeing plains and we weren't happy to do that. Thankyou again Hays in Braintree X

Respuesta de Hays Travel - Braintree
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