Kate was very diligent in finding a holiday that met our needs. Explained everything clearly. We were booking on the last minute so availability was challenging thanks for preserving. John& Kris
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Kate was very helpful and patient. We were booking quite last minute and were unable to find suitable holidays in line. We did end up spending a lot more than planned but Kate did offer to look at mor... Ver más
We were there quite a long time whilst Louise spent time finding us the perfect package for our first ever cruise. Her first hand knowledge and advice was invaluable . Throughout the time, we shared l... Ver más
La empresa ha respondido
The agent with whom we arranged our short holidays at home and abroad, Kate, was very efficient in carrying out our requests and answering any queries we had on the travelling details. We now look for... Ver más
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
25 Woodford Road, SK7 1JP, Bramhall, Reino Unido
- 01614645572
4,9
Excelente
615 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Kate did an excellent job of finding us…
Kate did an excellent job of finding us the perfect holiday - thanks for amazing customer service
3 de febrero de 2026
Holiday in Amsterdam 👍
Both members of staff we spoke to at Hays Travel in Bramhall were helpful and able to find us a holiday in Amsterdam at a suitable price and giving us maximum time in Amsterdam on the 4 days we wanted. After consulting with our friends we had the name of another hotel out of the centre but near a metro station. This worked out less.
30 de enero de 2026
Louise was very helpful and pleasant to…
Louise was very helpful and pleasant to deal with
27 de enero de 2026
Straightforward explanations
Straightforward explanations, knowledgeable staff and no sale pitch.
They do listen to what you want & are happy to discuss what is important to you.
20 de enero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The staff always manage to get me a…
The staff always manage to get me a great holiday.
They are brilliant and helpful!
20 de enero de 2026
Respuesta de Hays Travel - Bramhall
Thanks for your lovely review, we are always happy to help and look forward to seeing you after your next holiday :)
Very helpful staff
Very helpful staff, Hannah mainly attended to us. Took great care in trying to sort our needs. Kept in phone contact over queries and found us a holoiday.
24 de enero de 2026
The young lady who dealt with our…
The young lady who dealt with our booking was first class and explained everything to us.
19 de enero de 2026
Great help and initiative
7 de enero de 2026
Very friendly staff added immensely to…
Very friendly staff added immensely to the experience, smiles and chat in plenty supply
11 de enero de 2026
Respuesta de Hays Travel - Bramhall
Hi Karl, thanks very much for your lovely review, we're so glad we could help you find your perfect holiday.
Staff were friendly and efficient.
Staff were friendly and efficient.
Dealt well with additional telephone request for further information.
31 de diciembre de 2025
Patience is a virtue
Shannon was tireless in trying to get our specific accommodation requirements and in the she succeeded
We cannot thank her enough
4 de enero de 2026
Respuesta de Hays Travel - Bramhall
Hi Graham, thanks for your kind review, we are so glad Shannon could find you your perfect holiday.
The staff were very helpful and…
The staff were very helpful and attentive to details.
28 de diciembre de 2025
Respuesta de Hays Travel - Bramhall
Thanks for your feedback Christine, it's always a pleasure :)
Kate
Kate, the travel agent was brilliant, so patient and listened to everything we asked for. Finding the perfect holiday for us both
2 de enero de 2026
Respuesta de Hays Travel - Bramhall
Hi Deborah, so glad we could find you the perfect holibobs! Thanks for your review and we look forward to seeing you soon :)
Respuesta de Hays Travel - Bramhall
Thanks for your feedback Christine, we're always happy to help :)
100% to Katie
Katie was very good and gave us a holiday in our price range . Can't wait to go .Kate was very helpful great communication. A 100% credit to your company. Well look forward to doing our next booking with her. Xx
28 de diciembre de 2025
Respuesta de Hays Travel - Bramhall
Thanks very much for your review Paul, I'm glad we found you something suitable, and look forward to seeing you both again soon :)
Excellent service
Excellent service. Took away all the problems when trying to book yourself.
Will definitely recommend you to others wanting to book a holiday.
ThankYou
16 de diciembre de 2025
Great staff ery chilled and productive
Great staff. Louise was really friendly and helpful 👍
29 de noviembre de 2025
Respuesta de Hays Travel - Bramhall
Hi David, thanks for your lovely review, glad we could help :)
Booking with Hays Travel
Kate our travel expert was very efficient and knowledgable. She answered all our questions and queries making our holiday booking a stress free and pleasant experience. We will certainly book with you in the future.
26 de noviembre de 2025
The shop was very busy but was still…
The shop was very busy but was still given the time & help to finalise a late holiday break. Staff always great though I thought a bit understaffed. Manageress was in on her day off - dedication!
26 de noviembre de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.