Hays Travel - Brenda Proud Opiniones 

249
TrustScore: 5 sobre 5

4,9

Personal Travel Consultant Brenda Proud, NE21 Blaydon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brenda is briliant nothing to much for her to help you with the best person you could have on your team thank you Brnda for all your help Nena

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently booked a package holiday with Brenda proud as I do every year, Brenda is so efficient and helpful and nothing is ever a bother, Brenda is a credit to Hays travel and they are lucky to hav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brenda Proud always provides an outstanding customer experience. We have booked our holidays with her for many years, and she is always our first point of contact when planning a trip. We have recomm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Got in touch with Brenda through family wedding, she made it easy to book. So when i needed to book another holiday with more complex requirements i gave her a ring. Required same hotel with differ... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Personal Travel Consultant Brenda Proud, NE21, Blaydon, Reino Unido

  • 0191 4144491

4,9

Excelente

TrustScore: 5 sobre 5

249 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(249)

121.628 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My family have dealt with Brenda for…

My family have dealt with Brenda for many years and have always found her service and attention to detail second to none.

Brenda is a huge asset to Hays Travel and we will continue to book our holidays through Brenda for many years to come.

14 de abril de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you so much for your lovely review George, it really is very much appreciated. It is a pleasure to look after you all and I can't thank you all enough for your continued loyalty and support, it really does mean so much to me.Thank you.
Brenda

Valorada con 5 estrellas sobre 5

As always Brenda was fantastic making…

As always Brenda was fantastic making our chosen holiday realistic!
Her knowledge is very welcoming and we would not book holidays with anyone else. This was the 2nd this year and I am sure there will be more with Brenda’s assistance!

15 de abril de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you both so much for your lovely kind words. It is always a pleasure to look after you both and get you the right holiday. Your continued support really does mean a great deal to me, so thank you both very much. Here's to planning your next adventure.
Brenda

Valorada con 5 estrellas sobre 5

Last minute booking

Another holiday booked at the best price possible and last minute so straight forward no stress thanks again Brenda

4 de abril de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you for your lovely review Shannon, it is very much appreciated. Always happy to help and glad we managed to get you the holiday you wanted and the best price. Hope you have a lovely time. Thank you again for your continued support.
Brenda

Valorada con 5 estrellas sobre 5

Brenda has looked after my holidays for…

Brenda has looked after my holidays for years now and as usual she booked my visit to Nerja in her usual quick and efficient manner.

30 de marzo de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you for always taking the time to complete a review Peter, it is very much appreciated. Always happy to help and lovely to hear you are always happy with my service, it really means a lot to me. Thank you.
Brenda

Valorada con 5 estrellas sobre 5

Brenda has been brilliant

Brenda has been brilliant, as usual

3 de abril de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you so much Nick, really appreciate your kind words and taking the time to write a review. Always happy to look after you all. Thank you for your continued support with my business, it really does mean a lot to me.
Brenda

Valorada con 5 estrellas sobre 5

Wonderful help and great service

Wonderful help and great service

22 de marzo de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Always happy to look after you Pat. Thank you for your continued support, it is very much appreciated.
Brenda

Valorada con 5 estrellas sobre 5

Swift simple quality booking

Simple and quick. Brenda has helped me before and has again now. Friendly, simple quick booking. I honestly could not have asked for more.

18 de marzo de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you for taking the time to send in a review Simon, it is very much appreciated. Always happy to help in any way and glad your holiday got sorted quickly for you. Thank you for your continued support, it is very much appreciated.
Brenda

Valorada con 5 estrellas sobre 5

Fantastic experience.

Fantastic experience.

2 de marzo de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thanks Emma, really appreciate the feedback. Always happy to look after you.Thank you for your continued support, it really means a lot to me.Thank you.
Brenda

Valorada con 5 estrellas sobre 5

Simply the best

Simply the best ! 2nd Hays holiday this year booked ! Me my family and relatives are very happy with Brenda Proud and Hays Travel knowledgeable friendly informative Superb service everytime 👏 Thanks again 😊

28 de febrero de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you so much for your lovely review Frank, it really does mean so much to me. I am so grateful to you and all your family for the continued support you have shown me over the past couple of years, it has meant more to me than you will ever know. Thank you.
Brenda

Valorada con 5 estrellas sobre 5

Everything sorted out so quick and…

Everything sorted out so quick and thorough accommodating changes to initial request

17 de febrero de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you for taking the time to write a review Stephen, it is very much appreciated. Glad you are happy with my service and look forward to helping you with more holidays in the future.
Brenda

Valorada con 5 estrellas sobre 5

First class.

As usual Brenda was first class. Would not dream of using anyone else

12 de febrero de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you so much Gill, great to hear you are happy with my service. Its a pleasure to look after you and to make sure you both have a great holiday. Thanks for the continued support, it really means a lot, so thank you.
Brenda

Valorada con 5 estrellas sobre 5

Brenda has been extremely helpful with…

Brenda has been extremely helpful with all the enquires and changes we have had.

5 de febrero de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Hi Sally, thank you so much for taking the time to write a review, I really do appreciate it very much. So glad we managed to get everything sorted for you and I hope you have a lovely time on your holiday. Thank you as always for the continued support with my little business, it is very much appreciated.
Brenda

Valorada con 5 estrellas sobre 5

Brenda was very helpful

Brenda was very helpful and professional.
She made the booking process so easy explaining everything to me. Thank you for your help

11 de febrero de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you so much for taking the time to send in a review, it really does mean a lot to me. Thank you for your booking yesterday, and if there is anything at all you need, please just let me know.
Brenda

Valorada con 5 estrellas sobre 5

Brenda gives great customer service!

Brenda gives great customer service and is patient and professional at all times. She also got us the best price for our flights and a good hotel too. We're very grateful!

6 de febrero de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you so much for your lovely kind review Mrs Baillie, it is very much appreciated. Your continued support means the world to me , so thank you.
Brenda

Valorada con 5 estrellas sobre 5

Brenda Proud

Brenda Proud. So helpful and accommodating with our mobility needs. Thoroughly researched aspects of our booking and you should be so “PROUD” of her too.

5 de febrero de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you so much for your lovely review Duncan. I always like to ensure my clients are getting the best holiday for their needs at all times. Happy to look after you and Julie, and make sure everything runs smoothly for you, and totally understand all your concerns and worries. I hope you both have a wonderful holiday.
Brenda

Valorada con 5 estrellas sobre 5

Highly recommend Brenda

Brenda helped sort out all my travel arrangements for an upcoming trip to Australia. She is very efficient, listens to what I wanted and sorted everything out for me. I highly recommend using Brenda to sort all your travel requirements out.

28 de enero de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you so much for your lovely review Karen, I really appreciate it very much. Its always a pleasure to look after all your holiday and flight arrangements and happy to help in any way I can.
Thank you for your continued support, it really does mean the world to me.
Brenda

Valorada con 5 estrellas sobre 5

Great

Great, knowledgeable, lovely person - who always books exactly what we want and more thanks

28 de enero de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Always a pleasure to look after you and your family and I really appreciate your on going support, it really does mean the world to me . Thank you so much.
Brenda

Valorada con 5 estrellas sobre 5

Brenda is so patient and needed to be…

Brenda is so patient and needed to be on this holiday booking. We are a large group with a wide age range and hence differing requirements. Brenda has met this challenge head on with her usual calm patience. She has met all our requirements, couldn’t ask for more, can’t thank her enough. Thankyou Hays Travel. Looking forward to a great family holiday 😀

23 de enero de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you so much for your lovey review Kirsten. It was a pleasure to help you find the perfect holiday for you and all your family. I am sure you will all have a great time together. Thank you for your continued support over the years, it really does mean a great deal to me. Have an amazing time in Spain and speak to you when you get back.
Brenda

Valorada con 5 estrellas sobre 5

Friendly

Friendly, Fast, Fair, Fantastic, Flower

9 de enero de 2026
Logotipo de Hays Travel - Brenda Proud

Respuesta de Hays Travel - Brenda Proud

Thank you for the great review flower, really appreciate it. Happy to be able to look after you for a change.
Brenda

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