Hays Travel - Bristol Kingswood Opiniones 

612
TrustScore: 5 sobre 5

4,9

2B Kings Chase Shopping Centre, BS15 8LP Bristol Kingswood, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The branch manager Jane is amazing, helpful, so understanding & has so much advice & knowledge she really needs to be given an award for promoting her store in South Glos. Bristol. Well Done Jane.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We All visited Kingswood outlet together. Your young Trainee [Catherin] A very pleasant young lady. Not not sure on C or K she was so lovely & helpful.She actually changed our choice of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Even though the shop was very busy, we felt the agent that helped us, was very helpful and patient and took time to find out what we wanted from the holiday and found the right deal for us. Overall... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good customer service from Jane who I’ve dealt with before. Willing to go the extra mile as booking not straightforward as it’s accessible cabin and evacuation chair. Not easy to find nowadays . Wi... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 2B Kings Chase Shopping Centre, BS15 8LP, Bristol Kingswood, Reino Unido

  • 01174055603

4,9

Excelente

TrustScore: 5 sobre 5

612 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(612)

121.995 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good customer service from Jane

Very good customer service from Jane, she explained things really well regarding our holiday to morroco and I felt very confident in booking and really looking forward in going on my holiday

8 de junio de 2026
Logotipo de Hays Travel - Bristol Kingswood

Respuesta de Hays Travel - Bristol Kingswood

Thank you so much for such a kind review!

Valorada con 5 estrellas sobre 5

Well done everyone at Kingswood Hays

Well done everyone at Kingswood Hays. You are very helpful, and you know a lot about wonderful adventures. Thanks very much

10 de junio de 2026
Logotipo de Hays Travel - Bristol Kingswood

Respuesta de Hays Travel - Bristol Kingswood

Thanks for a lovely review and for booking with us again. Jane

Valorada con 5 estrellas sobre 5

Lydia was amazing very professional and…

Lydia was amazing very professional and helpful. We always go through Hays travel

10 de junio de 2026
Logotipo de Hays Travel - Bristol Kingswood

Respuesta de Hays Travel - Bristol Kingswood

We're so pleased you had such a positive experience. Thank you for your continued loyalty!

Valorada con 5 estrellas sobre 5

Jane the person who helped book our…

Jane the person who helped book our holiday was great. Offered a great choice and had a lot of information. Would definitely use this shop again.

9 de junio de 2026
Logotipo de Hays Travel - Bristol Kingswood

Respuesta de Hays Travel - Bristol Kingswood

We're so pleased we could offer a great choice and provide helpful information for your holiday. We appreciate your kind words!

Valorada con 5 estrellas sobre 5

Helpful friendly staff

Helpful friendly staff
Received good deal

6 de junio de 2026
Logotipo de Hays Travel - Bristol Kingswood

Respuesta de Hays Travel - Bristol Kingswood

We're delighted you had a great experience and found our team helpful. Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Katie and shellie been brilliant…

Katie and shellie been brilliant shelling talked us all thru booking etc lovely friendly staff defo book with hays again 🙂

1 de junio de 2026
Logotipo de Hays Travel - Bristol Kingswood

Respuesta de Hays Travel - Bristol Kingswood

We're so happy to hear about your excellent experience with our friendly staff. We look forward to helping you again!

Valorada con 5 estrellas sobre 5

Great Service Yet Again

Once again a great service. Knowledgeable and friendly. We’ve booked with Hays for years and Jane is always fantastic even when we are usually awkward customers.

31 de mayo de 2026
Logotipo de Hays Travel - Bristol Kingswood

Respuesta de Hays Travel - Bristol Kingswood

Thank you so much for taking the time to submit this review and for your lovely comments. I am glad I could help with your booking. Kind regards Jane :)

Valorada con 5 estrellas sobre 5

Great service, definitely recommended x

Shellie and Amanda were so friendly and professional, I gave all the criteria for a group of 10 and I was provided with three options which were perfect. This came back really quickly and it was booked the next day with all confirmation emails. Thank you and I will definately use again and recommend xx

23 de mayo de 2026
Logotipo de Hays Travel - Bristol Kingswood

Respuesta de Hays Travel - Bristol Kingswood

We are so pleased to hear that we could assist you so efficiently with your group booking! We truly appreciate your kind words and look forward to helping you again.

Valorada con 5 estrellas sobre 5

Outstanding Team in Kingswood, Bristol

I cannot fault the service that I received from Lydia. What she wasn't sure about, she asked a colleague who was able to support her with the answer. I have found that everyone in Hays, Kingswood are great. They are very attentive to your needs.

I gave Lydia a task and a half to complete and she took on the task with a big smile and said that she would get right on the work and would be contacting me with the results as soon as possible.

Lydia (and her colleagues) are so easy to talk to and very welcoming, big smiles as you walk in, even if they are serving other customers.

I wanted to extend a booking I had made and also wanted to change the flights. It ended up that the package didn't even look the same than the one I had initially booked. I apologised to Lydia for this and she just smiled and said that it wasn't a problem, and that she would deal with it, sort it out for me, and let me know when it was finished.

Then I asked her about another holiday and asked what she knew about it because we were a little reluctant due to the price. It was a beautiful cruise on the Rhine. Lydia had actually been on this cruise and told me a huge amount and answered every question that I put to her; she even showed me some photo's of the cabin because I had asked about size etc. We spoke about the best place to get a cabin, top, middle or bottom. She gave me her suggestion and told me why she had selected it and I accepted it straight away, it made a huge amount of sense.

The service I receive at Hays, Kingswood is always outstanding. It's a very happy workplace, very helpful staff, very cheerful staff. I used to go elsewhere, but wouldn't dream of doing it now. Two of my friends went to Hays because of our glowing report, and they were really pleased with their service.

Keep up the good work team, you are amazing.

21 de mayo de 2026
Logotipo de Hays Travel - Bristol Kingswood

Respuesta de Hays Travel - Bristol Kingswood

Thank you so much for your lovely review! I'm so glad I was able to help with any questions you had, we are so grateful for such lovely, kind customers like yourself! Thank you so much for booking with us again! - Lydia :)

Valorada con 5 estrellas sobre 5

The travel agent was very friendly and…

The travel agent was very friendly and knowledgeable. I was very happy with the service I received. Would definitely use Hays again.

6 de mayo de 2026
Logotipo de Hays Travel - Bristol Kingswood

Respuesta de Hays Travel - Bristol Kingswood

Thank you so much for your lovely review! I'm so glad I was able to help! - Lydia :)

Valorada con 5 estrellas sobre 5

Short break sorted

Young lady was very helpful and sorted out a short break for me. She was able to offer all that was needed from a travel agent made the experience very enjoyable

11 de mayo de 2026
Logotipo de Hays Travel - Bristol Kingswood

Respuesta de Hays Travel - Bristol Kingswood

Thank you so much for your kind review! I hope you enjoy Rome! - Lydia :)

Valorada con 5 estrellas sobre 5

Excellent Service as Always.

Excellent Service as Always.
Lydia was very efficient, helpful and above all understanding of our requirements.

11 de mayo de 2026
Logotipo de Hays Travel - Bristol Kingswood

Respuesta de Hays Travel - Bristol Kingswood

Thank you for you kind review! I glad I was able to help you find the perfect holiday again!! :)

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