We All visited Kingswood outlet together. Your young Trainee [Catherin] A very pleasant young lady. Not not sure on C or K she was so lovely & helpful.She actually changed our choice of... Ver más
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Localización
Cambiar localización2B Kings Chase Shopping Centre, BS15 8LP Bristol Kingswood, GB
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Consulta las opiniones de los clientes
No delay in seeing an advisor, who was very knowledgeable and pleasant. She was able to find the exact holiday I wanted, and the whole transaction was quick and easy. overall a very pleasing experien... Ver más
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The branch manager Jane is amazing, helpful, so understanding & has so much advice & knowledge she really needs to be given an award for promoting her store in South Glos. Bristol. Well Done Jane.... Ver más
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Lydia that booked the holiday was lovely. So helpful. Really efficient, and helping a trainee as well. Really pleased and happy I walked away with the holiday I wanted.
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Información sobre la empresa
- Agencia de viajes
- también en la categoría
- Agencia de cruceros
- Agencia de viajes en crucero
- Agregador de viajes
- Proveedor de viajes culturales
- Servicio de cambio de divisas
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
2B Kings Chase Shopping Centre, BS15 8LP, Bristol Kingswood, Reino Unido
- 01174055603
4,9
Excelente
619 opiniones
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Thecruis booking staff were very friendly
The staff were very friendly, and 10 out of 10 to Lydia for sorting out a fantastic cruise package. Very friendly and professional.
19 de marzo de 2026
First class service
Took notes on request and replied promptly as promised with a quote. Also price matched to another offer.
Documentation promptly received and very easy to understand.
12 de marzo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Katie was very informative about our…
Katie was very informative about our destinations and made the booking process easy to understand.
3 de marzo de 2026
Respuesta de Hays Travel - Bristol Kingswood
Hi Andy, thank you for taking the time to leave us a review. :) Many thanks Katie at Hays Travel
Respuesta de Hays Travel - Bristol Kingswood
Thank you for leaving us a lovely review :) Hays Travel
Lovely helpful staff aspecialy Lydia…
Lovely helpful staff aspecialy Lydia who spent time finding me the perfect holiday.
2 de marzo de 2026
Respuesta de Hays Travel - Bristol Kingswood
Thank you for your lovely review! - Lydia :)
Jane was excellent.
Jane was excellent.
We booked a trip to NZ.
Jane got us exactly what we wanted which reduced me to tears. As it means we can celebrate Christmas and New Year with our son in NZ we haven't seen him in two years.
20 de febrero de 2026
Respuesta de Hays Travel - Bristol Kingswood
Thank you so much for your lovely review! I'm so glad we were able to make you dreams come true!
My excellent visit to Hayes Travel
I had a very specific idea of the sort of tour I was looking for and Jane immediately said she knew just the tour that would suit me. Unfortunately there was no availability but she phoned the company and came up with an even better option which I booked straight away. The service was very friendly and professional.
18 de febrero de 2026
Respuesta de Hays Travel - Bristol Kingswood
Thank you for taking the time to submit this lovely review. I am glad I could help. Jane
Very helpful explained everything I…
Very helpful explained everything I didn't understand
25 de febrero de 2026
Respuesta de Hays Travel - Bristol Kingswood
Thank you for your lovely review and booking with me again! :) - Shellie
Knowledgable and considerate staff
Knowledgable and considerate staff - nothing too much trouble.
23 de febrero de 2026
Respuesta de Hays Travel - Bristol Kingswood
Thank you so much for your lovely review! I'm glad I could help :)
Perfect
We thought Amanda was extremely efficient and friendly and went out of her way to get us a holiday at short notice and just what we wanted at a good price
21 de febrero de 2026
Respuesta de Hays Travel - Bristol Kingswood
Thanks for your lovely review. Amanda
Respuesta de Hays Travel - Bristol Kingswood
Thank you for your lovely feedback! - Shellie :)
Grear first time experience but not the last
First time we ever used Hays Travel for booking our holiday abroad after recommendation from our daughter. Katie at the Kingswood, Bristol branch could not have been more helpful. The whole booking process was faultless and we now have the benefit of returning directly to Hays with any future queries or problems should they arise. Will definitely use Hays again in the future. Thank you.
21 de febrero de 2026
Respuesta de Hays Travel - Bristol Kingswood
Thank you so much for taking the time to leave a review, we really appreciate it :) Many thanks Katie
Warm and friendly
Amanda and Shellie are both very helpful. Shellie was quick to respond to my queries and very patient when asking for more details. They matched a better price I found elsewhere, so I happily booked my holiday with them.
17 de febrero de 2026
Respuesta de Hays Travel - Bristol Kingswood
Thank you for your lovely review! - Shellie and Amanda :)
Five Star Hays.
Great team, friendly and helpful in Kingswood branch.
Good information and advice for travel on my upcoming holiday.
This branch is now in the forefront of my mind for booking holidays in the future. Thank you.
30 de enero de 2026
Respuesta de Hays Travel - Bristol Kingswood
We appreciate you taking the time to share your experience with our Kingswood branch. We're happy to hear that our team was helpful and provided great advice! We look forward to assisting you with future bookings.
As always a fun, helpful time
As always, we enjoyed our time in Hays with the staff, they are exceptionally helpful and we got ourselves booked for another holiday
10 de febrero de 2026
Respuesta de Hays Travel - Bristol Kingswood
Hi Janice, Thank you for your review :) Many thanks, Hays Travel
Jane the manager at Hayes Travel…
Jane the manager at Hayes Travel kingschase Bristol was amazing, she is so thoughtful, friendly and clever.Jane made my experience booking a hoilday with HAYES TRAVEL FEEL AMAZING. I NOW REALLY REALLY WANT TO BOOK MORE AND MORE HOILDAYS AT HAYES THANKS TO JANE,THE MANAGER AT YOUR KINGSCHASE, KINGSWOOD,BRISTOL BRANCH .THANK YOU SO MUCH JANE
10 de febrero de 2026
Respuesta de Hays Travel - Bristol Kingswood
Thanks for you lovely review. Jane
Jane the holiday agent did a great job…
Jane the holiday agent did a great job in putting together the holiday package we wanted.
8 de febrero de 2026
Respuesta de Hays Travel - Bristol Kingswood
We appreciate your positive feedback! We are so happy to hear that our agent helped create the holiday package you desired. Thank you for choosing to book with us.
Shellie was absolutely amazing to deal…
Shellie was absolutely amazing to deal with, she was so knowledgeable in helping us with our first ever cruise, 10/10 service from her .
8 de febrero de 2026
Respuesta de Hays Travel - Bristol Kingswood
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that your first cruise booking experience was amazing and will pass your comments on to Shellie.
Very helpful staff
Very helpful staff. Put a nice package together for our trip to New England. Nothing seemed to much trouble.
7 de febrero de 2026
Respuesta de Hays Travel - Bristol Kingswood
We're so happy we could help create a nice New England package for you. It's great to hear our staff were so helpful!
Five star experience
Very helpful staff, understood our requirements and offered informative options
31 de enero de 2026
Respuesta de Hays Travel - Bristol Kingswood
Thank you so much for your kind review! :)
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