Hays Travel - Broadstone Opiniones 

706
TrustScore: 5 sobre 5

4,9

191 Lower Blandford Road, BH18 8DH Broadstone, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Asked if possible to organise a two island holiday in Greece for dates just over 2 weeks away. Symi and Tilos were the islands Had an e.mail next morning with itinerary for a ten day holiday cover... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As usual I got first class service from Emma at the Broadstone office. My enquiry for a cruise was dealt with and all information I could possibly want was provided within 1 hour of my initial phone c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have booked two holidays for next year; in January to Guatemala and Belize. In May I will be visiting Morocco with Titan travel. Lindsay in the Broadstone branch was most helpful. She and all the s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant service today. Good knowledge and experience was really helpful to discuss before we went ahead and made our booking. Would highly recommend. Thank you Chloe and Emma , keep up the great wor... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 191 Lower Blandford Road, BH18 8DH, Broadstone, Reino Unido

  • 01202 658008

4,9

Excelente

TrustScore: 5 sobre 5

706 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(706)

125.952 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Chloe was very helpful and explained…

Chloe was very helpful and explained everything clearly, the cost and what was included in our trip .
The service Hays Travel Broadstone always give is excellent, I would highly recommend them. All the staff are very knowledgeable and polite and nothing is too much trouble.

29 de marzo de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Thank you for your kind review, it was a pleasure to help you.
Kind regards
Chloe

Valorada con 5 estrellas sobre 5

Locality

Thank you Chloe particularly but all staff who helped with our bookings

28 de marzo de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Thank you for your kind review, I am glad we could get both your trips sorted!
Kind regards
Chloe

Valorada con 5 estrellas sobre 5

Yet Another 5* Rating

As always cannot fault Emma for the outstanding service she provides. Nothing is too much trouble and she is very prompt and pro active in her responses. Emma is our 'go to' for travel arrangements!!

18 de marzo de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Thank you so much for taking the time to leave a review and for your lovely comments, its always a pleasure booking your holidays :)

Valorada con 5 estrellas sobre 5

Helpful, kind, polite staff

Helpful, kind, polite, staff

17 de marzo de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Thank you for taking the time to leave feedback and for your kind comments. Analiese

Valorada con 3 estrellas sobre 5

Chloe was absolutely brilliant in…

Chloe was absolutely brilliant in helping us to rebook our flights to oz. However I was disappointed when head office instructed Chloe to charge me for the whole value of the new flight even though we waited until the cancelled flight had been confirmed in writing. In doing so resulted in alternative flight prices rising, so cost us more and still had to part with more money whilst waiting for the refund

15 de marzo de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Hi Scott,
So pleased we managed to get you on another flight so you are still able to travel.
Apologies regarding the finance area, unfortunately we have to wait for the refund from the airline before we refund you, I can understand how this is frustrating.
Thank you for your understanding.
Kind regards
Chloe

Valorada con 5 estrellas sobre 5

Very friendly & helped us get just what…

Very friendly & helped us get just what we wanted.

3 de marzo de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Thank you for your kind review. Am really pleased we managed to find you the perfect location and hope you are looking forward to your trip.

Thank you
Lindsay

Valorada con 5 estrellas sobre 5

Assistant was very helpful

Assistant was very helpful, friendly and efficient.

7 de marzo de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Thank you for taking the time to leave feedback and for your kind comments. Emma :)

Valorada con 5 estrellas sobre 5

Booking a break to Venice

We went into Hays Travel Broadstone to enquire about costs & availability for a short break to Venice. The girl was very friendly, professional & extremely helpful. She listened to our needs, picking up that cost was a high priority for us. As a result we booked the holiday.

8 de marzo de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Thank you for taking the time to leave such a lovely review. We always do our very best to ensure we tick all the boxes you are looking for. We hope you have a wonderful time.

Thank you
Lindsay

Valorada con 5 estrellas sobre 5

Wonderful team at Hays Broadstone

Wonderful, friendly and attentive staff made booking our holiday a lovely experience as always. Emma's team at Broadstone are wonderful, thanks Lindsey for your help!

4 de marzo de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Thank you so much for taking the time to leave feedback and for your really kind comments. It always a pleasure booking your holidays. Emma x :)

Valorada con 5 estrellas sobre 5

Best experience

As always, when we book with Hays Travel Broadstone, the staff is attentive, helpful and always offer choices within budget and destinations of preferences. The booking experience from 1st deposit to picking up travel documents is always positive

28 de febrero de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Thank your for your kind review :-)
Kind regards,
Chloe

Valorada con 5 estrellas sobre 5

Great customer service from Emma

Emma was very knowledgable and was able to use our wish list to find the perfect holiday for us in a quick efficient manner. Will definitely book through them again.

28 de febrero de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Thank you so much for taking the time to leave feedback and for your kind comments. I was so pleased to get you booked up! Emma :)

Valorada con 5 estrellas sobre 5

Chloe is very helpful

Chloe is very helpful, knowledgeable, efficient and makes booking our holidays hassle free.

27 de febrero de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Thank you for your kind review :-)
Kind regards,
Chloe

Valorada con 5 estrellas sobre 5

very helpful

very helpful, patience, help researching many options

18 de febrero de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Thank you for your kind review. Am so pleased we managed to get all your requirements sorted.

Thank you
Lindsay

Valorada con 5 estrellas sobre 5

Friendly

Friendly , very knolagable . Good customer service . Helpful .
Love booking in store . I feel very confident that im getting exactly the holiday i want .

15 de febrero de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Thank you for your lovely feedback, we really do appreciate you coming to see us in store. Hope you are looking forward to your amazing holiday.

Kind regards
Lindsay & Analiese

Valorada con 5 estrellas sobre 5

We decided to visit Hays to discuss cruises from Bournemouth.

We decided to visit Hays to discuss cruise options flying from Bournemouth - we saw Emma who could not have been more helpful.
Given it's taken more time than I care to remember to get my partner to agree to go on a cruise she was very patient and understanding throughout our discussions. She provided a lot of helpful information and clarity throughout, both about our options as well as our chosen cruise, and what to expect from our experiences as first time 'cruisers'.
We wouldn't hesitate to recommend Emma!

20 de febrero de 2026
Logotipo de Hays Travel - Broadstone

Respuesta de Hays Travel - Broadstone

Good afternoon, Thank you so much for your kind feedback and for your lovely comments.It was so lovely to meet you both. I'm just so pleased we got you all booked. Emma :)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más