Hays Travel - Burnley Opiniones 

191
TrustScore: 5 sobre 5

4,9

65 The Mall, Charter Walk Shopping Centre, BB11 1BA Burnley, England, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely over the moon with the help of a lovely staff members called Georgia at the Burnley office over the past week. We went in not knowing where to go that would be best for families and wi... Ver más

Valorada con 5 estrellas sobre 5

Rachel made our booking so easy as we weren’t sure what we wanted. So we went for her recommendation and booked our holiday. Everyone here are so friendly and knowledgeable and have booked our third h... Ver más

Valorada con 5 estrellas sobre 5

Absolutely brilliant booked 15 night in Florida 5 nights at Disney 5 nights at universal then 5 nights in Tampa and they were very helpful in giving us multiple different options to choose and always... Ver más

Valorada con 5 estrellas sobre 5

Very helpful, above and beyond as I went in to ask about 1 cruise, then later decided to look at another.Charlie, in the Burnley branch, looked for the best deals,when not sure asked one of his collea... Ver más


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 65 The Mall, Charter Walk Shopping Centre, BB11 1BA, Burnley, England, Reino Unido

  • 01282918026

4,9

Excelente

TrustScore: 5 sobre 5

191 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(191)

119.160 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service.

Rachel was incredibly patient in finding the best package for our budget and requirements. Really friendly and reassuring service. Highly recommended.

28 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

Thank you so much for your kind words! 😊 It was an absolute pleasure helping you!

Valorada con 5 estrellas sobre 5

Ami was so knowledgeable

Ami was so knowledgeable, took time to understand our needs and made the booking enjoyable ! Really knew her stuff

28 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

Thank you so much for your lovely feedback! 😊

Valorada con 5 estrellas sobre 5

Rachel

Rachel, our advisor was very helpful and friendly.

28 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

Thank you so much for your kind feedback! 😊

Valorada con 4 estrellas sobre 5

A very helpful lady,

A very helpful lady,
Understanding to our needs. Explained everything in detail, very happy with your company.

28 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

We really appreciate your kind words and are so pleased you’re happy with our service

Valorada con 5 estrellas sobre 5

Very knowledgeable staff member…

Very knowledgeable staff member (Natale) that got all the details we needed together very efficiently also with good tips and advisory details

24 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

We really appreciate your lovely feedback! 😊

Valorada con 5 estrellas sobre 5

Excellent advice about a trip we were…

Excellent advice about a trip we were considering, after listening to what we preferred Natalie found exactly what we wanted.
Since booking we have received our full itinerary and are now looking forward to our trip to India.

12 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

Thank you for such a lovely review, we loved helping you plan this amazing trip! We hope to see you both soon.

Valorada con 5 estrellas sobre 5

Great help on booking a holiday

It is my first experience of going on a cruise. Little or no idea idea. The lady took the time to listen and gave me a few ideas. On booking she showed great kindness and was very professional.

18 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

You are going to love your first cruise and we are thrilled we were able to get this booked for you!

Valorada con 5 estrellas sobre 5

I went in to book a mini break to Salou…

I went in to book a mini break to Salou and Rachel was so helpful she knew just what I wanted .
she had so much time for me . She sorted the full holiday package out .
She also give us free fast track at the airport. Highly recommend x

16 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

Rachel will be so happy to read this - Thank you for booking with us!

Valorada con 5 estrellas sobre 5

Service with a smile

Friendly, helpful service provided

16 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

Always a smile at Hays Travel and we are so pleased we could help you with your holiday!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service
Very helpful & nothing was too much trouble

14 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

Thank you for booking with us, Leah will be thrilled with your review, We hope to see you soon!

Valorada con 5 estrellas sobre 5

Great service, no hassle and stress free.

We didn't know what to expect never being a Hays Customer before.
The staff member who helped us was great, she listened to what we wanted, our ideas, was open and honest about what was included in our holiday .
It didn't feel rushed and before we knew it our holiday was chosen, reconfirmed, booked and paid for.
It was stress free.
Yes we could have spent hours going online ourselves comparing hotels, destinations but to be honest I'm glad we chose to go to Hays because they gave their own experience of visiting our chosen destination, and what they enjoyed while they were there.
Great service thankyou :)

8 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

Thank you so much for your lovely review and for booking with Hays Travel Burnley. We’re delighted to hear you had a great experience with us. We really appreciate your support and look forward to helping you plan your next holiday!

Valorada con 5 estrellas sobre 5

The advisor was very good she went into…

The advisor was very good she went into every detail and made sure we understood everything. We started using Hayes travel and would not look anywhere else they are so helpful. I used to go on the internet and book holiday's myself. No more since using Hayes travel.

13 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

Thank you for taking the time to leave us a review. We’re so pleased you chose Hays Travel Burnley and that you were happy with the service you received. Your feedback means a lot to our team, and we look forward to assisting you again in the future.

Valorada con 5 estrellas sobre 5

Found us great deal

7 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

Thank you for your fantastic feedback! We’re thrilled you booked with Hays Travel Burnley and had a positive experience with us. We hope you have an amazing holiday and look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Amìi is pleasant

Amìi is pleasant, informative and knows her job.

4 de junio de 2026
Logotipo de Hays Travel - Burnley

Respuesta de Hays Travel - Burnley

She sure is, thank you for taking the time to leave us a great review, Amii will be so happy!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más