Hays Travel - Burnley Opiniones 

191
TrustScore: 5 sobre 5

4,9

65 The Mall, Charter Walk Shopping Centre, BB11 1BA Burnley, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely over the moon with the help of a lovely staff members called Georgia at the Burnley office over the past week. We went in not knowing where to go that would be best for families and wi... Ver más

Valorada con 5 estrellas sobre 5

Rachel made our booking so easy as we weren’t sure what we wanted. So we went for her recommendation and booked our holiday. Everyone here are so friendly and knowledgeable and have booked our third h... Ver más

Valorada con 5 estrellas sobre 5

Absolutely brilliant booked 15 night in Florida 5 nights at Disney 5 nights at universal then 5 nights in Tampa and they were very helpful in giving us multiple different options to choose and always... Ver más

Valorada con 5 estrellas sobre 5

Very helpful, above and beyond as I went in to ask about 1 cruise, then later decided to look at another.Charlie, in the Burnley branch, looked for the best deals,when not sure asked one of his collea... Ver más


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 65 The Mall, Charter Walk Shopping Centre, BB11 1BA, Burnley, England, Reino Unido

  • 01282918026

4,9

Excelente

TrustScore: 5 sobre 5

191 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(191)

119.579 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service very pleasant…

Brilliant service very pleasant assistant nice surroundings and friendly staff very efficient and thorough best travel agent by far will definitely book again with Heys Travel very helpful

30 de noviembre de 2025
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Respuesta de Hays Travel - Burnley

What a lovely review! Thank you so much! we look forward to welcoming you back in store soon!

Valorada con 5 estrellas sobre 5

Jestem mega zadowolona z obsługi…

Jestem mega zadowolona z obsługi przemiłe Panie wyszukały mi super wczasy. Polecam to biuro 😊

29 de noviembre de 2025
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Respuesta de Hays Travel - Burnley

Thank you so much for your lovely review 😊

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable staff

Friendly and knowledgeable staff, we only went in to enquire and went back to book with friends

10 de noviembre de 2025
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Respuesta de Hays Travel - Burnley

We love this, Thank you so much for booking with us. It was a pleasure to have you in store!

Valorada con 5 estrellas sobre 5

Lovely staff who are very helpful

Always a good experience booking with Heys. Looking forward to our holiday now.

16 de noviembre de 2025
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Respuesta de Hays Travel - Burnley

Esme will be thrilled, thank you for taking the time to leave us a lovely review.

Valorada con 5 estrellas sobre 5

Happy holidays!!!!

Rachel was both helpful and very professional!!! She was just perfect!!! Thank-you
Kind regards John and Sandra Taylor

12 de noviembre de 2025
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Respuesta de Hays Travel - Burnley

Rachel will be over the moon, thank you for choosing us to book this super special holiday for you!

Valorada con 5 estrellas sobre 5

Amii was great

Amii was great she helped us book the cruise and had knowledge as this is our first time cruising

10 de noviembre de 2025
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Respuesta de Hays Travel - Burnley

We are so pleased you booked your first cruise with us, We can't wait to hear how much you loved it!

Valorada con 5 estrellas sobre 5

Very helpful and quick to sort our…

Very helpful and quick to sort our booking out. Nil deposit definitely helps and direct debit. Always use Hays always reliable.

3 de noviembre de 2025
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Respuesta de Hays Travel - Burnley

We love a nil deposit and direct debit too, Thank you for booking with us!

Valorada con 4 estrellas sobre 5

Good experience

Friendly staff who found what i wanted, after other agents could not.

26 de octubre de 2025
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Respuesta de Hays Travel - Burnley

Music to our ears, thank you so much for taking the time to leave us a review - Its very much appreciated.

Valorada con 5 estrellas sobre 5

Outstanding Cystimer service

Ami, Natalie and Georgia were very much a team and the focus on a nice customer experience was very clear
Our first time with Hays and certainly not the last

2 de noviembre de 2025
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Respuesta de Hays Travel - Burnley

We love. love. love this. Thank you so much for taking the time to leave such a lovely review. We hope to see you soon!

Valorada con 5 estrellas sobre 5

Friendly quick efficient staff

Friendly quick efficient staff. Very helpful and a pleasure to deal with

24 de octubre de 2025
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Respuesta de Hays Travel - Burnley

Catrina will be thrilled, Thank you for such a lovely review. We look forward to seeing you soon.

Valorada con 5 estrellas sobre 5

As soon as we walked into the shop…

As soon as we walked into the shop every member of your staff made us feel at ease. They were all very helpful and knowledgeable.

29 de octubre de 2025
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Respuesta de Hays Travel - Burnley

Lovely to hear this and thank you for choosing us to book your holiday. We look forward to welcoming you back in store!

Valorada con 5 estrellas sobre 5

Really welcoming and efficient

Really welcoming and efficient. Really helpful and rather than book first checked numerous different sites. Thankyou Leah . Dominic

16 de octubre de 2025
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Respuesta de Hays Travel - Burnley

Thank you Dominic, Leah will be thrilled to read this! Thank you

Valorada con 5 estrellas sobre 5

Very helpful

Was really helpful in finding us a holiday offered us drinks while we decided couldn't of done any more thankyou.

25 de octubre de 2025
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Respuesta de Hays Travel - Burnley

Fabulous, Thank you for taking the time to leave such a lovely review and for booking with us. We can't wait to see you again soon!

Valorada con 5 estrellas sobre 5

THEY NEED TO FIND THEIR KETTLE!

We could’ve easily booked the same holiday cruise ourselves online.
However, there were certain questions and guidance that we needed to obtain that aren’t always covered online.
So, off to Hays we went to have our queries and questions answered.
Rachel, who dealt with us is delightful, knowledgeable, and friendly, all the attributes that encourage us to revisit Hays for any future adventures that we have in the pipeline.
The shop in Burnley is sparkly new and looks good in their corporate colours of orange and blue, as do the staff uniforms.
Only problem is that they can’t seem to find their kettle, as it was as dry in there as the Gobi Desert!! lol

23 de octubre de 2025
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Respuesta de Hays Travel - Burnley

Hi Mario, thank you for taking the time to leave a review! I loved reading your comments, and I know Rachel will too. Apologies we will make sure you have a cuppa next time. We look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Rachael was brilliant and to get…

Rachael was brilliant and to get offered a brew was brilliant all staff are happy and helpful and a credit to the Burnley team

22 de octubre de 2025
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Respuesta de Hays Travel - Burnley

Hi Louise, thank you for taking the time to leave a review! I loved reading your comments, and I know Rachel will too. We look forward to seeing you again soon.

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