Hays Travel - Bury St Edmunds Opiniones 

833
TrustScore: 5 sobre 5

5,0

43b Cornhill bury, IP33 1DX Bury St Edmunds, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I always book my own travel, but decided to go 'old school' again, and am so glad I did. Dora was my Agent and because I am time poor we did a bit thru' email. I gave her criteria and she came up with... Ver más

Valorada con 5 estrellas sobre 5

As always our regular travel agent Gemma at the bury st Edmund’s. Branch booked our holidays for us as she has done for quite a few years now, even if she is not available we get fantastic service fr... Ver más

Valorada con 5 estrellas sobre 5

Jemma guided us through the process with great support and product knowledge going the extra mile to complete our transactions even though it went beyond her scheduled hours. Excellent service

Valorada con 5 estrellas sobre 5

Gemma was patient and very helpful with our requirements so much so we have booked 2 fabulous holidays with her on our visit to the bury st Edmunds branch, can’t recommend her enough.😎 G&J Hall


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 43b Cornhill bury, IP33 1DX, Bury St Edmunds, Reino Unido

  • 01284606559

5,0

Excelente

TrustScore: 5 sobre 5

833 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(833)

122.345 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Was once again welcomed with a smile

Was once again welcomed with a smile. Always book with Hays travel. Recently had to rearrange a booking as one of group suddenly passed away. Staff were very helpful and sympathetic. Also rebooked for next year which again was good service. Love the staff in Bury st Edmunds .

12 de mayo de 2026
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Thank you for leaving a kind review!

Valorada con 5 estrellas sobre 5

Belinda Listened to what we said &…

Belinda Listened to what we said & spent time searching for a suitable holiday for us . We didn't feel under pressure & she got us a good deal on the hotel we selected.

16 de mayo de 2026
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Valorada con 5 estrellas sobre 5

Belinda was really accommodating

Belinda was really accommodating. She was extremely friendly, helpful and professional.

11 de mayo de 2026
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Thank you for this review, we are really glad you had a good experience!

Valorada con 5 estrellas sobre 5

Gemma’s cruise ship knowledge was…

Gemma’s cruise ship knowledge was excellent she told us all the hints and tips we need to make our holiday better it was easy and hassle free booking with her

6 de mayo de 2026
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Thank you so much for this review, we are glad that you had a positive experience!

Valorada con 5 estrellas sobre 5

Another holiday booked with Gemma at…

Another holiday booked with Gemma at Bury st Edmunds Branch
Thanks Gemma for looking after us and the family bookings too.
Always my go to, Gemma finds the best deal and your knowledge is amazing

3 de mayo de 2026
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Valorada con 5 estrellas sobre 5

brilliant service!

Belinda was brilliant at going through
Our requirements and looking thoroughly for the best place for us to go on our summer holiday.

3 de mayo de 2026
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Valorada con 5 estrellas sobre 5

Katie was extremely helpful

Katie was extremely helpful, cheerful and spent much time in getting us the exact holiday that we wanted.

19 de abril de 2026
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We appreciate you sharing your experience. We are so happy to hear that you received such great support in planning your holiday!

Valorada con 5 estrellas sobre 5

Gemma was very helpful and…

Gemma was very helpful and knowledgeable of the holiday we wanted Booking Process fast Service great all staff very helpful and friendly thank you Kenny Holmyard

21 de abril de 2026
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Valorada con 5 estrellas sobre 5

We booked with Hays Travel in Bury St…

We booked with Hays Travel in Bury St Edmunds. They were very helpful when we had to change our booking last year to this year. We went to Australia and Trump decided to bomb Iran. Our flights were cancelled but Hays phoned us and helped us get flights home.
We highly recommend Hays Travel in Bury St Edmunds Suffolk and will definitely book with them again.They went above and beyond.Thank you

14 de marzo de 2026
Opinión espontánea
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Valorada con 5 estrellas sobre 5

Great service

Knowledgable, friendly service. Able to help navigate through booking our first cruise.

5 de abril de 2026
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Valorada con 5 estrellas sobre 5

Very relaxed and professional

Very relaxed and professional. Listened to what we wanted

10 de abril de 2026
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Valorada con 5 estrellas sobre 5

Aimee was amazing

Aimee was amazing. And then again the nextcday. Sorting things out with Tui for me 10/10.

9 de abril de 2026
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Thank you for leaving a kind review! Glad we got your holiday all sorted! - Aimee

Valorada con 4 estrellas sobre 5

Money off vouchers.

Part of the reason for booking with Jet2 was offers that I was sent were found to be quite true. I had the £100 off code from the Jet2 page then the 4 vouchers I had was found only to be worrhy of one £60 off.

5 de abril de 2026
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Respuesta de Hays Travel - Bury St Edmunds

Thank you for leaving a review. Unfortunately, Jet2 only allow one voucher to be redeemed per booking. I am pleased we still found you a lovely holiday.

Valorada con 5 estrellas sobre 5

“Five Stars”

As usual Hays @ BSE are outstanding, my last four or five meetings have been taken with Kathryn and I love this young lady, she definitely knows how to go above and beyond with her customer service!!! And I really appreciate that she spends so much time and is really invested in the customer experience, to achieve their successful destination.

Thank you so much, always happy to see happy faces in the Bury branch.

26 de marzo de 2026
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Valorada con 5 estrellas sobre 5

Gemma was extremely helpful and…

Gemma was extremely helpful and knowledgeable. She took a lot of time and care helping us find our perfect family holiday.

29 de marzo de 2026
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Valorada con 5 estrellas sobre 5

We had a great experience with Gemma at…

We had a great experience with Gemma at the Bury St Edmunds branch. She was super helpful, very knowledgeable and went over and above to ensure our Canada trip included everything we wanted and was within budget. I can thoroughly recommend the service and the experience.

21 de marzo de 2026
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