Olivia had great patience as we were unsure where we wanted to go. She showed us various options and helped us chose our final destination and accommodation. She was very knowledgeable in all areas. S... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Alex worked really hard to find us the perfect holiday, despite us changing our minds! She listened to what we wanted and with her extensive knowledge of Greece was able to give us valuable advice a... Ver más
La empresa ha respondido
Claire was fantastic, drew us up a list of locations pretty close to our budget. 1st time using a travel agent, to be honest the price was slightly higher than if I sourced it through a " love holid... Ver más
La empresa ha respondido
Erin made the booking process really easy. I advised what I wanted and she came back with a few options. The one we chose was really competitive so we had no hesitation in booking. All sorted by pho... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
76 Spring Gardens, SK17 6BZ, Buxton, Reino Unido
- 01298807506
5,0
Excelente
751 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful staff
Erin was friendly and helpful throughout and made very useful suggestions. She took the time to make sure I got what I wanted.
29 de julio de 2026
Respuesta de Hays Travel - Buxton
Jo,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was friendly and helpful, and took the time to ensure you found exactly what you were looking for.
Kind Regards
Hays Travel
Erin was brilliant
Erin was brilliant. Set up everything for me and explained what I have to do. A huge thank you
28 de julio de 2026
Respuesta de Hays Travel - Buxton
Dr David Wilkinson,
Thank you so much for your lovely review. We are so pleased to hear that everything was set up for you and clearly explained. We really appreciate your kind words!
Kind Regards
Hays Travel
Respuesta de Hays Travel - Buxton
Thank you so much for the review - It was a pleasure to assist you , as always - Claire
Excellent service from Alex @ Buxton
Excellent service from Alex @ Buxton. She was bsolutely straight on it when I had to get home asap. Very personal service that just helps in a very stressful situation. Thank you again!
26 de julio de 2026
Respuesta de Hays Travel - Buxton
Thank you so much for the review Sarah - It was no problem at all - I hope all is well at home
Alex
Respuesta de Hays Travel - Buxton
Thank you so much for taking the time to write a review - It was a pleasure to assist with your cruise booking - Alex
Very helpful and listened to what we…
Very helpful and listened to what we wanted
26 de julio de 2026
Respuesta de Hays Travel - Buxton
Micheal Dodd,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be helpful and attentive to your needs. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel
Respuesta de Hays Travel - Buxton
Thank you so much for the review - It was a pleasure to assist you , as always - Alex
Claire the best salesperson
Claire the salesperson that helped me. She was excellent and really helped me to get a great last minute holiday. Was patient and didn’t rush me . Would definitely recommend going to her again.
19 de julio de 2026
Respuesta de Hays Travel - Buxton
Thank you so much for your lovely review! I am happy that we found you your holiday and look forward to assisting you again in the future _ Claire
Putting together an itinerary that…
Putting together an itinerary that suited me , been very patient while we tweeked my holiday. Very friendly and helpful staff who were just as excited as I was about my up and coming holiday . Will be back soon to book another one
14 de julio de 2026
Respuesta de Hays Travel - Buxton
Thank you so much for your lovely review! I am so pleased that we found you your holiday and look forward to assisting you again in the future -Claire
Respuesta de Hays Travel - Buxton
Tony,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided you with such friendly and efficient service.
Kind Regards
Hays Travel
Our rep gave us amazing customer…
Our rep gave us amazing customer service. She was more than willing to help and give advice about the most appropriate places to stay. She was super enthusiastic about our holiday and made booking hassle free and a pleasure. Will use this company again in future.
9 de julio de 2026
Respuesta de Hays Travel - Buxton
Carina Wood,
Thank you so much for your wonderful review! We are so pleased to hear that our representative provided such amazing customer service and made your booking experience so enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future.
Kind Regards
Hays Travel
Always very friendly and helpful
Always very friendly and helpful. Just an excellent service
19 de junio de 2026
Respuesta de Hays Travel - Buxton
Thankyou so much for your kind words and time taken to write this review! It was a pleasure booking your holiday for you. - Olivia
Respuesta de Hays Travel - Buxton
Thankyou so much for your kind words and time taken to write this review! It was a pleasure booking your cruise for you. - Olivia
Cape Verde Holiday
Georgia was very helpful and explained the whole
process. She is making sure that everything about our holiday is covered from start to finish.
23 de junio de 2026
Respuesta de Hays Travel - Buxton
Thank you so much for your kind feedback. I hope you have a fantastic holiday
Claire was very professional
Claire was very professional, confident and a pleasure to discuss my needs with.
30 de junio de 2026
Respuesta de Hays Travel - Buxton
Thank you so much for your kind words and time taken to write this review! It was a pleasure to book your holiday for you. - Claire
The whole booking and amendments was…
The whole booking and amendments was looked after by Alex at the Buxton Travel Agents and nothing was too much trouble for. She was excellent and Hays Travel gets my 5 star rating. Thank you
1 de julio de 2026
Respuesta de Hays Travel - Buxton
Thank you for taking the time to write a review - It was a pleasure to assist with your fabulous holiday - Alex
Olivia was great and found us the…
Olivia was great and found us the perfect holiday answered all my questions and couldn't have asked for a better experience
28 de junio de 2026
Respuesta de Hays Travel - Buxton
Thankyou so much for your kind words and time taken to write this review! It was a pleasure to book your holiday for you. - Olivia
Holiday sorted no stress
I managed to get everything sorted for my new zealand trip without being stressed. Alex was very helpful throughout
19 de junio de 2026
Respuesta de Hays Travel - Buxton
Thank you for taking the time to write a review - It was a pleasure to assist you with your travel arrangements to visit your family - Alex
Respuesta de Hays Travel - Buxton
Thank you for your kind words
Really easy stress free experience
Really easy stress free experience …I would recommend Tina every time… she was really good and did her homework in helping and advanced us … one very happy customer
21 de junio de 2026
Respuesta de Hays Travel - Buxton
Thank you for your wonderful review! We are so pleased to hear you had such a positive and stress-free experience with us. If you need any more help let me know. Thanks Tina
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.