Hays Travel - Carlisle Opiniones 

1824
TrustScore: 5 sobre 5

5,0

13-15 English Street, CA3 8JW Carlisle, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My friend and I visited your branch in Carlisle and were seen by Lucy. I cannot commend her highly enough. She was very helpful giving us lots of advice and information and various permutations a... Ver más

Valorada con 5 estrellas sobre 5

The knowledge and experience shown by Claire helped to guide us towards an excellent choice of hotel in Sorrento. She informed us that it was actually possible to fly out from Newcastle Airport, wh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Assisted by Claire to book P&O cruise which would meet all our needs including transport to Southampton. Found Claire very knowledgeable able to ensure cabin and deck requirements met also at a great... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Martin was extremely helpful and very knowledgeable- he had personal experience of the cruise we were looking to book. We were apprehensive about using a travel agent as we were worried it would be al... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 13-15 English Street, CA3 8JW, Carlisle, Reino Unido

  • 01228264653

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1824)

119.579 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpfull very proffesioal,gave…

Very helpfull very proffesioal,gave advice just so friendly and kind

29 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Many thanks for your kind words and repeat business Ann, It was a pleasure booking your cruise
Jess =-)

Valorada con 5 estrellas sobre 5

friendly helpful staff every time to…

friendly helpful staff every time to help you pick the holiday that you want

29 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin

Valorada con 5 estrellas sobre 5

As ever went to Hayes’s travel…

As ever went to Hayes’s travel (wouldn’t go to anyone else) with no clue where we wanted to go. this time it’s a big shout out To Martin who like the rest of the team has the patience of a saint, after a couple of hours finally sorted us with another holiday .
I would say keep up the good work but absolutely no need as each member of staff are brilliant infact we are now on first names basis which to me means a lot
So see you all when we get back from this holiday !

28 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin

Valorada con 4 estrellas sobre 5

Happy with the service we received when…

Happy with the service we received when calling in at the Carlisle store,however if we hadn't quired the price we would have paid approximately £250.00 more for the holiday.Why is Jet2 payment date a month later than your payment date? I would propose we pay half the balance on 20/8 and the remainder on the20/9. Your sales assistant Bathne was most pleasant and helpful.

21 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thank you for taking the time to speak to me regarding your comments, Kind regards Martin

Valorada con 5 estrellas sobre 5

All very professional

All very professional, efficient, and informative, also very helpful.
Bethan was really lovely.

16 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly, knowledgeable staff made booking easy, everything explained simply. Will definitely use again.

21 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin

Valorada con 5 estrellas sobre 5

Always helpful

Always helpful, and friendly staff who listen to what you are looking for and help get the best holiday available.

26 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin

Valorada con 5 estrellas sobre 5

Rachel was very helpful on arranging…

Rachel was very helpful on arranging not one but two wonderful city breaks for us, when we undecided on location and had very limited dates! Would recommend. We'll be back to book another soon.

19 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thanks so much for your kind review. It was a pleasure to book your holiday. Thanks again Rachel

Valorada con 5 estrellas sobre 5

Exceptional service

We had an excellent booking experience. From the moment we walked into Hays, girl who served us (can't remember her name unfortunately) was brill. We told her where we wanted to go & when, she compared prices, showed us the different prices between weeks. chatted to us, explained everything, went through everything. Any questions I had, she answered, nothing was to much trouble.
We had an excellent booking experience in Hays last year, this is why we returned to Hays this year & once again had excellent service.
Would very highly recommend Hays. Customer service is exceptional

26 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin

Valorada con 5 estrellas sobre 5

Staff

Staff. Service. booking process

26 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thank you for the kind review. It was a pleasure booking your holiday.

Liv :)

Valorada con 5 estrellas sobre 5

We feel that the customer service we…is excellent

We feel that the customer service we get from Lucy at your Carlisle Branch is very professional, she’s always at hand to help quickly with any queries or booking another holiday,

24 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin

Valorada con 5 estrellas sobre 5

5 star review

Lucy from Hays has been amazing booked us 2 holidays wont go anywere else. Very helpful at any time very satisfied with the service!

24 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin

Valorada con 5 estrellas sobre 5

Easy and stress free

As always the search for and the booking of our holiday was seamless and very efficient. Hayley is very professional and knowledgeable and is always approachable and helpful.

22 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle, Martin

Valorada con 5 estrellas sobre 5

Complete peace of mind

My husband and I were served by Martin. He made the whole booking process so straightforward for us and now we have peace of mind that everything is taken care of. Now all we need to do is enjoy our holiday!

12 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle, Martin

Valorada con 5 estrellas sobre 5

The carlisle staff are very friendly…

The carlisle staff are very friendly and strive to give Linda and I the holidays we are looking for they find out for us the ideal holidays and are a pleasure to deal with martin and his staff are a very valuable asset to your company Linda and I would never book with any other agency and we always recommend them to friends and colleagues. Take a bow hays of carlisle your the best

21 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle, Martin

Valorada con 5 estrellas sobre 5

Always very friendly and helpful and…

Always very friendly and helpful and manage to find the perfect Holiday, usually somewhere we’ve not thought of visiting.

20 de julio de 2026
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Respuesta de Hays Travel - Carlisle

Many thanks for your kind words Susan, It was a pleasure booking your trip
Jess =-)

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