Hays Travel - Chapeltown Opiniones 

512
TrustScore: 5 sobre 5

4,9

15 Lound side, S35 2UQ Chapeltown, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were making enquiries about a holiday to take place within a couple of years time and with a very short deadline to book due to an available discount. Shani at Chapeltown branch was so accommodati... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a lovely experience Booking our dream Florida family holiday through Lucy, at Hays Chapletown. She was absolutley brilliant. Lucy got us a deal we could have only dreamed of. She made booking the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Extremely helpful staff whoever you see, nothing too much trouble and Shanie is a star ⭐ booked all our cruise hols , highly recommend this branch 👏🏻👏🏻

Valorada con 5 estrellas sobre 5

We went to Hays in Chapeltown on two occasions when we thought our needs were too complicated to do ourselves on-line. On the second occasion it turned out what we wanted to do wasn't possible. Not to... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

512 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(512)

116.530 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Vicky was very helpful and was quick to…

Vicky was very helpful and was quick to find out information we requested before finalising our booking

25 de julio de 2026
Logotipo de Hays Travel - Chapeltown

Respuesta de Hays Travel - Chapeltown

Thank you so much for your lovely feedback. We are always here to help and we will be in touch when your tickets are available for collection. Thanks, Vicky :)

Valorada con 5 estrellas sobre 5

Excellent service

The staff are always welcoming, you never feel rushed and they are always willing to recheck details etc and reassure. Excellent service

27 de junio de 2026
Logotipo de Hays Travel - Chapeltown

Respuesta de Hays Travel - Chapeltown

Thank you so much for your comments. They mean alot to us :-)

Valorada con 5 estrellas sobre 5

Great Personal Service

We were making enquiries about a holiday to take place within a couple of years time and with a very short deadline to book due to an available discount. Shani at Chapeltown branch was so accommodating and helpful. Kept us in the loop with dealings with the cruise company. Fielded and resolved our many questions. Rang to update us without prompting. Stayed over her usual working hours to ensure our booking was successful. We always use our Chapeltown branch to book holidays.

1 de julio de 2026
Logotipo de Hays Travel - Chapeltown

Respuesta de Hays Travel - Chapeltown

Hi there. Thank you very much for your lovely review. It was no problem. Always good to look after you and thank you for booking with us :-)

Valorada con 5 estrellas sobre 5

Fantastic Service

Fantastic service and advice as usual from the Chapeltown, Sheffield branch as usual and especially Lucy who is our go to 'personal' travel agent at the branch. The who process from finding the right holiday for us to booking it is so easy and straightforward.

21 de junio de 2026
Valorada con 5 estrellas sobre 5

Honestly the friendliest lady and the…

Honestly the friendliest lady and the best service. I’m so exited for our holiday now and such a great deal

18 de junio de 2026
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Respuesta de Hays Travel - Chapeltown

Thank you for your lovely review! We are so pleased you are happy with our service and your holiday :)

Valorada con 5 estrellas sobre 5

Great professional advice

Great professional advice, help and support

29 de mayo de 2026
Logotipo de Hays Travel - Chapeltown

Respuesta de Hays Travel - Chapeltown

Thank you so much for your review, it was a pleasure to help you get your city break booked. Hope you have the most special anniversary :)

Thank you again, Lucy

Valorada con 5 estrellas sobre 5

i always have a good experience with…

i always have a good experience with hays travel , kind people, nice people, approachable and considerate

2 de junio de 2026
Logotipo de Hays Travel - Chapeltown

Respuesta de Hays Travel - Chapeltown

Thank you for taking the time to leave a review, it is our pleasure to book your city breaks for you. We will be in touch when your tickets are available for collection. Thanks, Natalie :)

Valorada con 5 estrellas sobre 5

Had a lovely experience Booking our…

Had a lovely experience Booking our dream Florida family holiday through Lucy, at Hays Chapletown. She was absolutley brilliant. Lucy got us a deal we could have only dreamed of. She made booking the most expensive holiday we will ever book alot less scary. Thank you so much.

31 de mayo de 2026
Logotipo de Hays Travel - Chapeltown

Respuesta de Hays Travel - Chapeltown

Ahh Gemma! Thank you so much for this wonderful review! I am delighted to hear I could help make your dream family holiday a reality and less daunting. I appreciate you booking with me and I can't wait to hear all about it already!

Kind Regards
Lucy

Valorada con 5 estrellas sobre 5

The staff are wonderful especially…

The staff are wonderful especially vicky who sorted my holiday for me

23 de mayo de 2026
Logotipo de Hays Travel - Chapeltown

Respuesta de Hays Travel - Chapeltown

Thank you for taking the time to leave a lovely review, It was a pleasure to book your River Cruise, anything you need prior to your tickets arriving don't hesitate to get in touch with me. I will be in touch when your tickets are ready for collection. Thanks, Vicky :)

Valorada con 5 estrellas sobre 5

Everything went well

Everything went well, your staff patiently answered my questions and we were able to book a holiday. Thank you.

24 de mayo de 2026
Logotipo de Hays Travel - Chapeltown

Respuesta de Hays Travel - Chapeltown

Thank you very much for your kind review. We’re delighted to hear everything went well and that I was able to answer your questions and help you book your holiday. We hope you have a fantastic trip and look forward to assisting you again in the future. - Thanks, Shani :)

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